Renewals surface before they lapse
Expiry alerts start the renewal conversation before the AMC ends. Contracts stay live and revenue is not lost.
Invoicing, Finance & Payments
AMC Warranty Software
Never miss an AMC renewal or warranty claim again
Track every annual maintenance contract and product warranty per client, get alerted well before expiry, and turn a due renewal into an invoice. AMC revenue and warranty obligations never slip through the cracks.
192+ teams · 4.8★ · used across 31 industries
Definition
What is AMC & Warranty Tracker?
An AMC expiry date buried in a register is a lapsed contract waiting to happen. AMC and warranty tracking records maintenance contracts and product warranties against each client and asset, with alerts before they expire. In CIPHER CRM you log the AMC or warranty period per customer, and reminders fire ahead of expiry, so you renew the contract or honour the warranty before the date passes.
AMC and warranty tracking in CIPHER CRM records annual maintenance contracts and product warranties per client and asset, and alerts you before expiry so renewals never slip. You log the AMC or warranty period against each customer and product with its start and end dates, and reminders fire ahead of the expiry so you act on the renewal or the obligation before the date passes. A due AMC turns straight into a renewal invoice, so remembered renewals are billed without delay and the reminder and the billing sit in one flow. Because coverage is linked to the customer and asset, a support request is checked against active coverage before service is given, so chargeable work is not accidentally done under a lapsed contract. A contract book shows all AMCs and warranties with their status and expiry, turning renewals into a planned pipeline rather than a last-minute scramble. It is included in every plan and rated 4.8 out of 5.
The problem
What happens without AMC & Warranty Tracker
- AMC expiry dates sit in a register. Contracts lapse and the renewal revenue is simply lost.
- Warranty periods are not tracked per product. The business either honours claims it should not or refuses valid ones.
- Nobody is reminded before a contract is due. The renewal conversation only happens after it has lapsed.
- AMC coverage is not linked to the customer or asset. Support requests cannot be checked against a live contract.
- A renewal is due and there is no quick way to bill it. Even remembered renewals drag on.
Capabilities
What you can do with AMC & Warranty Tracker
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Track AMC and warranty per client and asset
Record the maintenance contract or warranty period against each customer and product. Coverage is always known. client contact management software →
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Get alerted before expiry
Reminders fire ahead of an AMC or warranty end date. You act on the renewal or the obligation before it lapses. follow up reminders software →
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Turn a due renewal into a bill
When an AMC is up for renewal, raise the renewal invoice directly. Remembered renewals are billed without delay. recurring invoices software →
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Check support against live coverage
AMC and warranty are linked to the customer and asset, so a support request gets checked against active coverage before service is given. support tickets software →
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See the full contract book
View all AMCs and warranties with their status and expiry on one list. Upcoming renewals are planned, not discovered.
Built India-first
Why AMC & Warranty Tracker is better in CIPHER
Unlike generic CRMs, CIPHER builds AMC & warranty tracking around how Indian businesses actually work - WhatsApp, mobile and local context come as standard.
Coverage tied to the customer and asset
AMC and warranty sit on the customer and product record. Support is checked against real coverage, not honoured on trust.
Renewal to invoice in one flow
A due AMC turns straight into a renewal invoice. The reminder and the billing are part of the same step.
How it works
How AMC & Warranty Tracker works in CIPHER CRM
Log the contract
Record the AMC or warranty period against the customer and asset.
Set the coverage dates
Enter start and expiry so the system knows when coverage ends.
Get expiry alerts
Reminders fire before the end date so you act in time.
Renew and bill
Turn a due AMC into a renewal invoice in one step.
Verify on service
Check support requests against live coverage before providing service.
In action
AMC & Warranty Tracker in action, by industry
- Manufacturing A machinery maker sells equipment with a one-year warranty and an optional AMC. Each is tracked per unit and customer, so a service call is checked against live coverage before an engineer is sent, and chargeable work is not done free under a lapsed contract.
- Construction A developer gives handed-over flats a defect-liability and equipment warranty period. Each is logged per unit, so a repair request is checked against the coverage window and the developer honours valid claims while declining ones outside the period with confidence.
- Consulting A firm sells annual support-and-advisory contracts alongside project work. Each contract renewal is tracked with an alert before it ends, so the renewal conversation starts in time and a due AMC turns straight into a renewal invoice.
- E-commerce & Retail A retailer of appliances tracks manufacturer and extended warranties per product sold. When a customer returns for a repair, staff confirm the warranty is live against the sale record, so valid claims are honoured and out-of-warranty repairs are billed.
- Logistics & Transportation A fleet operator tracks AMCs on vehicles and equipment with service vendors. Alerts fire before each contract ends, so maintenance cover on a truck never lapses unnoticed and the renewal is booked before a breakdown catches it uncovered.
- Textile A machinery supplier to garment units sells AMCs on the equipment. Each contract sits on the customer and asset with its expiry, so renewals surface as a planned pipeline and a lapsed AMC does not quietly cost the supplier its recurring service revenue.
Compare
AMC & Warranty Tracker: CIPHER vs spreadsheet vs a generic CRM
| What matters | CIPHER CRM | Spreadsheet / manual | Generic CRM |
|---|---|---|---|
| GST-style India billing | Yes | Manual templates | Limited |
| Payment status tracking | Real time | From memory | Varies |
| Payment links on every bill | Built in | No | Extra cost |
| Linked to leads & deals | Yes | No | Separate tool |
| Multi-currency | Yes | Manual maths | Extra cost |
Works with
AMC & Warranty Tracker works with the tools you already use
Payment linksEmailSMS gateways
See AMC & Warranty Tracker in action
Never miss an AMC renewal or warranty claim again. Pre-expiry alerts capture renewals before they lapse. Recurring contract income is protected.
See AMC & Warranty Tracker live → Book a demo Why it’s worth it
What AMC & Warranty Tracker changes for your business
No lost AMC revenue
Pre-expiry alerts capture renewals before they lapse. Recurring contract income is protected.
Correct warranty decisions
Tracked warranty periods per product mean valid claims are honoured and invalid ones declined with confidence.
Support you can verify
Coverage linked to the asset lets staff confirm an active contract before giving service. Margin is protected.
Planned renewal pipeline
A full contract book with expiry dates turns renewals into a planned pipeline, not last-minute scrambles.
See AMC & Warranty Tracker on your own data
Proof
Teams that switched to CIPHER
“Since moving AMC & warranty tracking into CIPHER, nothing slips through the cracks anymore.”
“AMC & Warranty Tracker alone saved our team hours of admin every week.”
FAQ
AMC & Warranty Tracker - your questions answered
What is AMC and warranty tracking in a CRM?
It is the function that records maintenance contracts and product warranties against each client and asset, with alerts before they expire. In CIPHER CRM you log the AMC or warranty period per customer, and reminders fire ahead of expiry so you can renew or honour coverage in time.
How does AMC and warranty tracking work in CIPHER CRM?
Record each AMC or warranty against a customer and asset with its start and expiry dates. Reminders fire before the end date, a due AMC can be turned into a renewal invoice, and support requests get checked against active coverage. A contract book shows all upcoming renewals.
Why do businesses need AMC and warranty tracking?
Without it, contracts lapse from a forgotten register, warranties are honoured or refused wrongly, and renewal revenue is lost. Tracking coverage per client with expiry alerts keeps AMCs alive, makes warranty decisions correct, and turns renewals into planned, billable pipeline.
Which CRM has AMC and warranty tracking for Indian businesses?
CIPHER CRM. AMC and warranty tracking is in every plan, linked to its support tickets, recurring billing and an Android field app. It is used by 192+ Indian businesses across 31 industry editions and rated 4.8/5, so service contracts are never lost.
Does it alert before an AMC expires?
Yes. Reminders fire ahead of an AMC or warranty end date, so the renewal conversation starts before coverage lapses. You capture the renewal in time instead of only realising a contract has ended after the customer calls with a service request.
Can I turn a renewal into an invoice?
You can. When an AMC is due for renewal, raise the renewal invoice directly from the contract, so remembered renewals are billed without delay. The reminder and the billing sit in one flow, so renewal revenue is captured quickly and cleanly.
Can support be checked against active coverage?
It can. AMC and warranty are linked to the customer and asset, so a support request gets checked against active coverage before service is given. That protects your margin, because chargeable work is not accidentally done under a lapsed contract or expired warranty.
How quickly can we start tracking AMCs?
Setup is usually done inside a couple of days. Your contracts, assets and expiry dates get configured for you, so alerts and the renewal pipeline start working soon after. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.
Glossary
AMC & Warranty Tracker terms, defined
- Credit note
- A document that reduces or refunds an amount a customer owes against an earlier invoice.
- Recurring invoice
- An invoice generated automatically on a set schedule, for retainers or subscriptions.
- Receivables
- Money owed to your business by customers for work already delivered.
- Reconciliation
- Matching invoices and payments so your records agree with the bank.
Pairs well with
Features that work with AMC & Warranty Tracker
In day-to-day use this pairs with the invoice billing CRM - both ship in every plan of the best CRM software in India.
The natural next step after this is a CRM with estimates quotations, and the two share one record.
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Invoice & Billing Management
Raise a GST-style invoice in under a minute. Learn more → -
Estimates, Quotations & Proposals
Send quotes that convert and become invoices in a click. Learn more → -
Purchase Orders
Control what you buy with clean, approved POs. Learn more → -
Delivery Notes & Dispatch Management
Tie every dispatch to its order and proof of delivery. Learn more → -
Credit Notes
Issue credit notes without breaking your books. Learn more → -
Recurring Invoices & Subscription Billing
Bill subscriptions and AMCs on autopilot. Learn more →
For your industry
See AMC & Warranty Tracker in your industry
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