Travel CRM for Agents, Operators & Consultants in India

For most travel agencies and tour operators in India, CIPHER CRM is a strong fit. It captures package enquiries, builds proposals travellers accept online, logs follow-ups and keeps repeat traveller history in one place. It runs in the browser on any device, is flat-priced and goes live in 1-3 days. It is used by 192+ businesses across India, rated 4.8/5. Compare it against your own workflow before deciding.

CIPHER CRM puts every package enquiry from calls, email, website forms and referrals on one pipeline, helps you send a proposal quickly, and reminds the agent to follow up, so travellers book with you instead of a faster agent or an online site. Every conversation stays on the traveller record.

CIPHER CRM uses flat pricing with no per-user fees, so a travel business can add its whole team for one predictable cost. Every plan includes every feature, from proposals to invoicing. Exact pricing depends on your size and needs, so call +91 97122 00017 for a quote and a free demo.

Your consultants can open a WhatsApp chat with one click from any lead or contact row, and log the conversation on the traveller record. A WhatsApp-style messaging tab is in development. Today each follow-up gets a named owner and a due date, so no traveller is left waiting.

Yes. Every CIPHER CRM plan includes proposals, estimates and invoices in INR with GST and other taxes on each line, so a travel business can raise bills and record payments without a separate tool. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.

Yes. CIPHER CRM is used by 192+ travel businesses across India, including agencies and tour operators in Delhi, Mumbai, Bengaluru, Ahmedabad, Kochi, and Jaipur. It is built for travel agencies, tour operators, DMCs, visa consultants, MICE companies, and holiday package providers, covering enquiry capture, package proposals, the booking pipeline, visa documents, and repeat traveller history in one system.

Website enquiry forms send holiday leads straight into CIPHER CRM, and your team adds calls, emails and referrals in seconds. Each enquiry has a consultant, moves through the booking pipeline, and carries a reminder date, so no lead is lost in a personal chat or forgotten inbox.

Yes. You build a proposal with saved text blocks for each destination, hotel and inclusion, and pick priced items from your price list. It becomes a branded PDF you can send as a link, and the traveller accepts or declines it online. An accepted proposal turns into an invoice in a click.

Yes. You add an extra info tab to the booking for the participant list, with fields such as passport number, meal preference, room and visa status. Part payments are recorded against the invoice as they come in, and reminders tell your team when each balance should be chased before departure.

Each traveller record has a Documents tab where passports and visas are filed by type with their expiry dates, and anything past due is flagged. A checklist on the booking lists every document still needed, and a reminder nudges the consultant before an appointment or submission date.

Yes. CIPHER CRM keeps every traveller's booking history and preferences on their record. You sort past travellers into groups and tags by trip type or destination, set reminders for the next season, and your team calls or messages them with one click, turning one-time bookers into repeat customers.

Most travel agencies and tour operators go live within one to three days. Setup includes free data migration from your existing spreadsheets or tools, your proposal templates and pipeline stages, and team onboarding in Hindi and English - with no setup fees at any stage.

Every plan includes every feature, and you choose to pay quarterly or yearly. There are no per-user fees, so your whole team is covered. Pricing is tailored to your team size and booking volume and shared on a quick call. Contact +91 97122 00017 to get a custom quote and book a free live demo.