Staffing CRM for Recruitment & Placement Firms in India

For most HR tech businesses in India, CIPHER CRM is a strong fit. It is India-first and runs in the browser on any phone or laptop, with lead capture, a sales pipeline, follow-up reminders, invoicing and a client portal in one place, flat-priced and live in 1-3 days. It is used by 192+ businesses across India, rated 4.8/5. Compare it against your own workflow before deciding.

CIPHER CRM tracks the client and mandate side of hiring: it captures job requirements from clients, moves each mandate through the pipeline, and follows up on submissions, interviews and placements, so nothing stalls and no mandate is forgotten. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.

CIPHER CRM uses flat pricing with no per-user fees, so an HR tech business can add its whole team for one predictable cost. Every plan includes every feature. Exact pricing depends on your size and needs, so call +91 97122 00017 for a quote and a free demo.

Yes, in one click from any lead or contact row - it opens a WhatsApp chat and your consultant types the message. A WhatsApp-style messaging tab is in development. Until then the team works from the record itself: every call and conversation is logged on the lead, and each follow-up carries a name and a date.

Yes. CIPHER CRM raises quotations and invoices in INR with GST or any other tax on each line, and prints the client's tax number on the bill, so an HR tech business can bill and record payments without a separate tool.

Yes. CIPHER CRM is used by 192+ HR & staffing businesses across India, including firms in Mumbai, Bengaluru, Gurugram, Hyderabad, Pune, and Chennai. It is built for staffing agencies, recruitment firms, HR consultancies, payroll companies, executive search firms, and HR tech vendors, covering client enquiries, mandate pipelines, candidate tracking, retainer renewals, and B2B sales in one system.

Each open role runs as a mandate linked to its client, on a board where it moves through clear stages - from brief received to candidates shortlisted to offer extended. Each mandate holds the JD, client brief, linked candidate tasks, interview notes, dates, and the assigned consultant, so nothing stalls and founders can open any mandate at any time.

Yes. Log each candidate as a task linked to the client mandate, attach the CV, and track every interview round with a checklist and notes. The task moves across a board by stage, and a reminder you set nudges the consultant before the next round or the joining date.

Yes. File each client contract in the Documents tab with its expiry date, and anything past due is flagged. Set a reminder weeks before expiry for the account owner, so your team re-engages before the renewal window closes without manual calendar tracking.

Yes. You can raise placement fee invoices, recruitment retainer bills, and payroll service invoices in INR with GST on each line, share them with clients by link, and record full or part payments. Every invoice shows its status and a live Overdue flag, all without switching to a separate billing tool.

Yes. CIPHER CRM has a full B2B sales pipeline where you can manage long deal cycles, track multiple decision-maker contacts per account, put demos on the calendar, send proposals the client accepts online, and set stage reminders. It suits HR tech vendors selling HRMS, payroll, background verification, and employee benefits products to enterprise and mid-market clients.

Most HR & staffing teams go live in one to three days. Setup includes free migration from your existing spreadsheets, registers, or other tools; configuration of your mandate stages, client verticals, and invoice numbering and terms; and team onboarding in Hindi or English by an India-based support team. No long implementation project required.

CIPHER CRM uses flat pricing with no per-user fees, so your cost does not increase as you add consultants. Every plan includes every feature, and you choose to pay quarterly or yearly. Pricing is shared on a quick call - contact +91 97122 00017 for a custom quote and a free demo.