Is my data encrypted?

Yes - all traffic between you and CIPHER CRM is encrypted in transit using HTTPS/TLS, and access to your data is protected behind sign-in and access by job role at all times. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.

Who can access my data?

You control access. With access by job role, each team member sees and edits only what their role allows, individual logins keep actions traceable, and repeated wrong passwords lock the sign-in for a while. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.

Where is my data stored?

CIPHER CRM runs on reputable, industry-standard cloud infrastructure with provider-managed network and physical security controls. For specifics on hosting or data residency for your organisation, contact us and we will share the details. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.

Do you support role-based access control?

Yes. Access by job role is built into every record, alongside the option to limit staff to their own work and custom access per person, so sensitive client data and money trails stay protected. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.

How are security incidents handled?

We monitor the platform and have a process to detect, contain and remediate issues. If an incident affects your data, we act to contain it and notify affected customers where required by law. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.

How do I report a vulnerability?

Email hello@ciphercrm.co with the details of any suspected vulnerability. We take responsible disclosure seriously and aim to acknowledge reports within one working day. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating. Most teams are live in 1-3 days, with 92 features included and 99.9% uptime.

Security & trust

Security at CIPHER CRM

Last updated: 25 June 2026

CIPHER CRM protects your data with encryption in transit over HTTPS/TLS, access by job role, a sign-in pause after repeated wrong passwords, an email check by code and the option to sign out other devices, on infrastructure designed for 99.9% uptime. We monitor the platform, respond to incidents, and welcome responsible disclosure of any vulnerability.

Talk to us about security

Our security pillars

Encryption - All traffic to and from CIPHER CRM is encrypted in transit using HTTPS/TLS. Every connection between your browser and CIPHER is secured with HTTPS/TLS, so data cannot be read in transit. Access to your data is protected behind sign-in and access by job role at all times.
Who can see what - You decide who sees what. Access by job role, limits on what each person can reach and individual logins protect every record. Access by job role lets you give each team member only the access their role needs. Repeated failed sign-in attempts lock an account for a spell, and changing your password can sign you out on every other device at once. You can limit staff to their own work, so a person handles only the records they own, and custom access per person gives one teammate extra access without changing their role. An email check by code confirms new accounts, and changing an account email needs a code sent to the new address. Individual logins keep every action traceable to a person.
Infrastructure & hosting - CIPHER CRM runs on reputable, industry-standard cloud infrastructure with provider-managed network and physical controls. Hosting sits behind the network and physical security controls of established cloud providers. The platform is built and maintained by CIPHER Craft Pvt. Ltd., a registered Indian company.
Monitoring & incident response - We monitor the platform and have a process to detect, contain and remediate issues. If a security incident affects your data, we act to contain and remediate it, and notify affected customers where required by law. You can reach us directly, in your language, if you ever have a concern.
Availability & backups - CIPHER is built for high availability, with a 99.9% uptime posture, so the CRM is there when your team is. Routine backups help protect against accidental data loss. The system is designed so field and office teams can rely on it every working day.
Application security - We follow secure development practices and keep the platform and its dependencies maintained. Security is considered through the development lifecycle, not bolted on afterwards. We keep dependencies current and address issues as they are identified.

Found a vulnerability? Tell us

If you believe you've found a security vulnerability in CIPHER CRM, please email hello@ciphercrm.co with the details. We take responsible disclosure seriously and aim to acknowledge reports within one working day.

Please give us a reasonable window to investigate and fix an issue before disclosing it publicly. We're grateful to the researchers who help keep our customers safe.

Compliance & privacy

How we handle data, who we work with, and your rights - in plain terms.

Compliance: our compliance posture and third parties.
Privacy policy: what we collect and how we use it.
Data protection: how your data is protected and your rights.

Security questions, answered

Is my data encrypted? - Yes - all traffic between you and CIPHER CRM is encrypted in transit using HTTPS/TLS, and access to your data is protected behind sign-in and access by job role at all times.
Who can access my data? - You control access. With access by job role, each team member sees and edits only what their role allows, individual logins keep actions traceable, and repeated wrong passwords lock the sign-in for a while.
Where is my data stored? - CIPHER CRM runs on reputable, industry-standard cloud infrastructure with provider-managed network and physical security controls. For specifics on hosting or data residency for your organisation, contact us and we will share the details.
Do you support role-based access control? - Yes. Access by job role is built into every record, alongside the option to limit staff to their own work and custom access per person, so sensitive client data and money trails stay protected.
How are security incidents handled? - We monitor the platform and have a process to detect, contain and remediate issues. If an incident affects your data, we act to contain it and notify affected customers where required by law.
How do I report a vulnerability? - Email hello@ciphercrm.co with the details of any suspected vulnerability. We take responsible disclosure seriously and aim to acknowledge reports within one working day.