Insurance CRM for Brokers, Advisors & Agencies in India

For most insurance agents, advisors and brokers in India, CIPHER CRM is a strong fit. It is India-first, runs in any browser and keeps working offline, and puts lead capture, quotes, a reminder before every policy renewal and follow-ups in one place, flat-priced and live in 1-3 days. It is used by 192+ businesses across India, rated 4.8/5. Compare it against your own workflow before deciding.

CIPHER CRM keeps every policy and its renewal date on record, on the calendar, and with a reminder for the agent well before it lapses, with the client details on hand. The reminder goes to your team, so the agent makes the call and renewals are collected on time instead of slipping to another agent.

CIPHER CRM uses flat pricing with no per-user fees, so an insurance agency can add its whole team of agents for one predictable cost. Every plan includes every feature, invoicing with GST among them. Exact pricing depends on your size and needs, so call +91 97122 00017 for a quote and a free demo.

You can open a WhatsApp chat with a client in one click from their lead or contact row; it opens the chat and does not send anything for you. A WhatsApp-style messaging tab is in development. Today, agents log every client conversation on the record and put a name and a date on each follow-up and renewal reminder.

Yes. Every CIPHER CRM plan includes invoicing in rupees with GST on each line and the client's tax number printed, so an insurance agency can bill for its services and record payments without a separate tool. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.

Yes. CIPHER CRM is used by 192+ businesses across 31 industries in India, and insurance brokers, advisors, agencies, and aggregators are among them. It is set up for life, health, and general insurance workflows - not repurposed from a generic sales tool.

You set a reminder on each policy for the advisor who owns it, as many days ahead as you want. When it is due, the advisor gets a notification with the client's name, the policy on the record, and the renewal date on the calendar, so the renewal call happens before the due date, not after it. Reminders notify your team; they are not sent to the client.

Yes. CIPHER CRM supports unlimited POSP agents, sub-brokers, and tied advisors on a flat pricing plan - no per-user fees as your network grows. Each agent gets their own login and can be limited to their own work, so they only see their clients, while managers can be given the whole book.

Yes. Rename Projects to Claims and each claim moves through stages you set - from first intimation and surveyor assignment through TPA submission and insurer decision to final settlement. Advisors get tasks with due dates at each stage, and clients can see the claim status in their customer portal, so they are never left in the dark.

Yes. CIPHER CRM supports multiple product lines - life, health, motor, marine, fire, liability, travel, and more - within the same account. Use tags and extra fields for each line, departments for each team, and access by job role, with staff limited to their own work, so each desk sees its own book. A separate agency can run as its own company under the same login.

Most insurance teams are live in 1 to 3 days. Setup includes free data migration from your existing spreadsheets, Excel sheets, or legacy system, along with your product types, pipeline stages, and lead sources. Onboarding and training is provided in Hindi and English at no extra cost.

Yes. You raise invoices in rupees with GST on each line, record full or partial payments by cash, UPI, cheque or bank transfer, and every payment gets an automatic PDF receipt. A monthly payments ledger shows what came in, with each entry linked to its invoice.

Every plan includes every feature, and you choose to pay quarterly or yearly. There are no per-user fees, so your whole team is covered. Call +91 97122 00017 or request a demo online for a tailored quote and a free walkthrough of the platform.