Enquiries noted, then forgotten
Project enquiries from calls, site visits, and WhatsApp get noted down and then forgotten before anyone follows up.
Architecture CRM for Designers
Architecture CRM for Design & Interior Studios in India
A client calls to fix a site visit while your architect is out at another plot. A proposal takes days because the fee and GST workings sit in three files. A project worth lakhs goes quiet, and no one notices it until a rival firm wins the job. Right now that runs across calls, inboxes and a designer's memory, and a warm lead cools off before anyone on the team thinks to follow up. CIPHER CRM puts every enquiry, proposal, drawing and project stage on one screen, made for how an Indian design studio actually runs.
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Trusted by 192+ Architecture & Design businesses across India
Keep every project enquiry, proposal and client on one board
A design studio wins work one conversation at a time. An enquiry comes from a referral, a proposal goes out with fees and scope, and weeks of follow-ups come next. When those threads live in inboxes and WhatsApp, nobody can tell which clients are warm and which have gone cold.
CIPHER CRM for architecture and design keeps every enquiry, proposal, follow-up and past client in one place your studio can see. When an associate moves on, the client history stays. Show us how your studio wins work and we will set it up to match.
Trusted across India.192+ businesses served across India
CIPHER CRM is a CRM for architecture and design businesses in India.
It is a dedicated Architecture & Design CRM edition by CIPHER Craft Pvt. Ltd., founded in 2018 in India, that manages project enquiries, proposal pipelines, design briefs, client follow-ups and referral sources for architecture firms, interior design studios and AEC consultants, with invoicing, payment receipts and a branded client portal included in every plan.
It works in the browser on any phone, tablet or laptop, and is used by 192+ businesses across India with a 4.8 out of 5 rating.
- 4.8/5
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192+ businesses -
Trusted since 2018 -
India-first -
Works offline
Do these everyday studio problems sound familiar?
If two or three of these sting a little, the problem is not your team. Project enquiries, proposals, fees and client history are spread across calls, WhatsApp, inboxes and Excel, with no one place to run the studio from.
See how CIPHER CRM solves this
Proposals that take days
Sending a proposal takes days because design fees, scope, and GST calculations live across multiple files and inboxes.
Pursuits lost without warning
There is no visibility into which project pursuits are warm, stalled, or lost - until a potential client chooses a competitor.
Referrals left to memory
Referral sources and past client relationships are never tracked, so repeat business depends entirely on memory.
Client history walks out
When a senior associate or business development person leaves, client history and project context leave with them.
Principals asking around
Studio principals cannot see the enquiry pipeline, what has been billed, or who followed up with whom without asking around.
The difference From scattered briefs to a structured design pipeline
What changes the day your architecture or design studio moves onto CIPHER CRM.
Make the switch - Book a Free Demo 
Proposals drafted manually in Word over several days
Branded design proposals with GST on each line, sent in hours from the CRM
Project enquiry status scattered across calls, sticky notes, and group chats
One pursuit pipeline every team member can see, updating as teammates work
Follow-ups forgotten when the principal is on site or travelling
Follow-up reminders with a name and a date keep every enquiry warm
Referral sources never logged, so you cannot identify your best referrers
Every enquiry filed by its source, so you can filter and thank your top referrers
Studio owners wait until month-end to hear what was won and what was paid
Per-stage totals on the pipeline and a live Paid, Unpaid or Overdue status on every invoice
Why CIPHER CRM
The CRM that runs your whole design practice pipeline
CIPHER CRM brings every project enquiry, design brief, proposal, client conversation and referral into one place, so your studio stops chasing WhatsApp threads and email chains to run the business.
We built it for Indian architecture firms, interior design studios, fit-out contractors and AEC consultants. Scattered calls and site visits become one clear pursuit pipeline, and when a teammate moves a pursuit to the next stage, principals and studio owners see it change on their own screen.
You get proposals in rupees with GST on each line, reminders that nudge the right person on the right day, a branded client portal and flat pricing with no per-user fees. It was made here for Indian design practices, not adapted from a tool built for somewhere else.
192+ businesses served across India
CIPHER CRM is a CRM for architecture and design businesses in India. It is a dedicated Architecture & Design CRM edition by CIPHER Craft Pvt. Ltd., founded in 2018 in India, that manages project enquiries, proposal pipelines, design briefs, client follow-ups and referral sources for architecture firms, interior design studios and AEC consultants, with invoicing, payment receipts and a branded client portal included in every plan. It works in the browser on any phone, tablet or laptop, and is used by 192+ businesses across India with a 4.8 out of 5 rating.
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4.8/5 Average rating - 1-3 days To go live
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192+ Businesses
Product preview
4.8 What Architecture & Design teams say about CIPHER CRM
Bungalow clients pay our fee in parts: concept design, working drawings and site supervision, each a line on one proposal. Once the client signs off the concept, I convert the proposal into an invoice with only that line.
Manvir Cheema Design Partner, ManagementChandigarh
Most of our clients want the whole family to see the design proposal before anyone says yes. I send the link, and they accept or decline from home.
Nazia Quadri Founder, ManagementHyderabad
I spend most weeks on farmhouse plots near Igatpuri, where the phone barely gets a signal. I still open CIPHER in my phone's browser and note which trees to keep and where the client wants the lawn, and it syncs to the studio once I am back on the highway.
Ketaki Deshmukh Site Coordinator, ProjectsNashik
Handover week on an office fit-out is all snags, a loose ceiling tile here, a missing switch plate there. The snag list is a checklist on one task with a supervisor's name against each item, and the client's admin team gets the task link to see what is open.
Tarun Sehrawat Project Manager, ExecutionGurugram
When a builder drops part of our scope, say the fire-fighting layouts for a hotel on OMR, I raise a credit note against the invoice we already issued.
S. Revathi Senior Executive, AccountsChennai
Our kitchen enquiries come from showroom walk-ins, phone calls and the form on our website, and all of them go into one list with a salesperson's name on each. When a customer comes back asking about the shutter finish, whoever is at the counter can see who measured their kitchen.
Mayank Khandelwal Showroom Manager, SalesIndore
Capabilities
Everything an architecture or design practice needs to win projects
Ten ways CIPHER CRM helps Indian design firms capture more enquiries and convert more projects.
Talk to an Architecture & Design CRM Expert 
Architecture CRM lead capture Architecture CRM lead capture for every project enquiry
Put an online enquiry form on your studio website and every design brief lands in the CRM on its own. Calls, walk-ins and referrals take a few seconds to add, so no brief is missed.
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Website forms feed new enquiries straight in, with a default owner - Tag enquiries by project type - residential, commercial, hospitality
- Assign one or more team members to each enquiry
Design proposals Design proposal & quotation pipeline with GST on every line
Build and send branded architecture and interior design proposals in hours, with scope, design fee, stage-wise lines and GST, plus saved text your studio reuses.
- Saved text for design fees and scope of work, added in one click
- Items on the proposal in rupees with GST, for design, site supervision and consultants
- Client opens a share link and accepts or declines online
Project pursuit pipeline Project pursuit pipeline from brief to signed agreement
Move every project enquiry through clear stages - brief received, site visit, proposal sent, negotiation, agreement signed - with nothing slipping through.
- Stages you name to match your studio
- A list or a progress board, with fee totals for each stage
- Last contacted date on every enquiry shows what has gone quiet
Follow-up tracking Follow-up tracking for every design client conversation
Log every call, meeting and proposal discussion as a follow-up on the enquiry, with its outcome, and set a reminder with a name and a date before the conversation goes cold.
- Every conversation logged on the enquiry with its outcome
- Reminders nudge the right teammate after site visits and proposal sends
- Search any client by name, company, tag or status
Referral sources Referral tracking and client relationship management
File every enquiry under its source - a past client, a contractor, a channel partner - and filter by source any time to see who keeps sending you work. Referral leads can even start with their own checklist.
- Tag each enquiry with its referral source
- Filter the enquiry list by source, tag or team member
- A starter checklist attaches itself to leads from each source
Client presentations & design briefs Client presentation and design brief management
Keep every design brief, mood board link, client preference note and presentation file on one client record, so your team always walks into a meeting prepared.
- Attach briefs, references and presentation decks, and preview them in the browser
- Log client feedback and revision requests after every meeting
- Talk it through with the project team in the team chat on that client's page
Design fee invoicing Design fee invoicing and stage-wise payments
Raise an invoice for each stage of the fee - concept, drawings, site supervision - and record each payment as it comes in, in full or in part, by UPI, cheque or bank transfer. The status updates itself.
- Invoices move from Unpaid to Partially paid to Paid on their own
- A live Overdue flag on anything past its due date
- A PDF receipt for every payment, ready for the client
Client & consultant contacts Client and consultant contact database for design firms
Keep every client, contractor, structural consultant, MEP consultant and vendor contact in one searchable place, with several people per client and every project linked.
- Several contacts per client, with one marked primary
- Projects, proposals and invoices linked on each client record
- Search, tags and filters across the whole list
Client portal A branded client portal for every design project
Give each client their own sign-in with your studio's logo. They see their projects, shared drawings, proposals and invoices, accept a proposal, and message your team, without chasing you on the phone.
- Clients view projects, documents and invoices in one place
- Accept or decline proposals right in the portal
- A support chat for each project, kept apart from your staff chat
Offline mode A CRM that keeps working for architects on site
CIPHER CRM runs in the browser on any phone, tablet or laptop. On a site with a weak signal it keeps working, and the moment the connection is back, everything you added syncs.
- Works in the browser on phone, tablet and laptop
- Add site visit notes and photos straight to the client record
- Keeps working offline and syncs when the signal returns
Features
A complete toolkit for architecture and design business development
Twenty capabilities covering the full enquiry-to-handover journey for design studios.
CIPHER CRM architecture & design features and capabilities
Project enquiry capture
Website forms feed project leads in, and calls or referrals take seconds to add.
Design proposals
Build and send branded design fee proposals with scope, GST, and stage-wise lines.
Project pursuit pipeline
Track every project from brief to signed agreement through your own stages.
Follow-up tracking
Every call and meeting saved on the enquiry with its outcome, for the whole team.
Referral management
File each enquiry by source and filter to see which relationships bring projects.
Design brief storage
Keep client briefs, mood board links, and preferences on each client record.
Client portal
Clients sign in to see their projects, shared drawings, proposals and invoices.
Client & consultant database
Records for clients, contractors, and consultants in one searchable place.
Follow-up reminders
A dated nudge to the right teammate after site visits and proposal sends.
Works offline
Runs in any browser and keeps working on a weak site signal, then syncs.
Payment receipts
Record full or part payments and send the client a PDF receipt for each.
GST on invoices
Design fee invoices in rupees with GST on each line and the client's tax number printed.
Turn proposals into invoices
Turn an accepted proposal into an invoice with the lines carried across.
Document management
Attach agreements, drawings, and approval papers to each project record.
Site visit calendar
See every site visit, task and proposal date on one month or week view.
Roles and access
Choose what principals, associates, and BD staff can see and change, by job role.
Handover checklists
Tick off drawing sets and handover steps on a task, and see how many are done at a glance.
Extra fields
Add plot size, built-up area or style preference to any record, no coding.
Run several companies
Keep separate offices or design businesses apart under one login, and switch in one click.
Onboarding & support
Free migration, 1-3 day go-live, and Hindi & English support from India.
Watch
See CIPHER CRM for architecture & design in action
A two-minute look at how design studios capture enquiries, send proposals, and track projects with CIPHER CRM.
Product preview
Compare CIPHER CRM vs spreadsheets vs a generic CRM
| Criteria | CIPHER CRM | Spreadsheet | Generic CRM |
|---|---|---|---|
 Lead capture | Online enquiry forms, built in | Copy-pasted by hand | Manual or paid add-on |
 Follow-ups | Reminders and follow-up tracking | Memory & sticky notes | Limited / extra cost |
 Conversation history | Logged on the customer record | Personal phones & chats | Varies |
 Quotations & invoicing | INR with GST on each line, built in | Word / Excel templates | Add-on or none |
 Architecture & Design-specific workflow | Configured for architecture & design | None | Generic template |
 Pricing model | Flat, unlimited users | Free but manual | Per-user fees |
 Weak signal | Keeps working offline, then syncs | No | Varies |
 India-based support | Hindi & English, included | None | Overseas / ticket-only |
Architecture & Design CRM, answered
Common questions about CRM for Architecture & Design
Question: 1
Does CIPHER CRM work for Architecture & Design businesses?
Yes. CIPHER CRM is built for Architecture & Design businesses in India and is used by 192+ companies across the country. It brings your enquiries, follow-ups, quotations, and payments into one place, with follow-up reminders and a CRM your team can open in the browser from anywhere.
Pipelines, fields, and lead sources are configured for how architecture & design teams actually sell and serve customers - so you are not forced into a generic sales template.
Question: 2
How does a CRM help Architecture & Design teams manage leads?
A CRM keeps every architecture & design enquiry - from online enquiry forms, calls and walk-ins - in one list, gives each one an owner, and reminds them to follow up, so nothing slips through the cracks and owners see every lead's status update live as the team works.
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Online enquiry forms drop enquiries straight into your leads -
Give every lead one or more owners -
Set a reminder for each follow-up and get a nudge when it is due -
See each lead's status and source update live
Question: 3
Which CRM is best for Architecture & Design in India?
For most Architecture & Design businesses in India, CIPHER CRM is the strongest fit - it is India-first, ready for a weak signal, flat-priced with no per-user fees, and configured for architecture & design workflows. Always compare options against your own requirements first.
CIPHER CRM: India-first, works on a weak signal, flat pricing, live in 1-3 days.
Question: 4
Can Architecture & Design businesses use WhatsApp inside the CRM?
Not as a built-in chat today. Every lead and contact row has a one-click WhatsApp button that opens the chat, and architecture & design teams log each conversation as a follow-up on the record, with a name and a date on the next step.
Every promise and reply stays on the customer's record, so the full history is there for whoever picks up the phone next. A WhatsApp-style messaging tab is in development.
Question: 5
How much does an Architecture & Design CRM cost?
CIPHER CRM uses simple flat pricing with no per-user fees, so you can add your whole architecture & design team without the bill climbing. Exact pricing depends on your team size and needs and is shared on a quick demo call - call +91 97122 00017.
Two plans - Flexi and Growth - both include unlimited staff and clients.
Question: 6
How do I get started with CIPHER CRM for Architecture & Design?
Getting started takes 1-3 days. Book a free demo and our India-based team configures your pipeline, imports your existing leads and customers for free, and trains your staff - so you go live ready to sell.
No technical skills needed - setup and data migration are handled for you.
Success story
How an Architecture & Design business grew with CIPHER CRM
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The client
A growing Architecture & Design business in India, running on spreadsheets and WhatsApp across a small team.
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The challenge
Enquiries were scattered across phones and chats, follow-ups were missed, and the owner had no clear view of the pipeline, payments, or team performance.
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The solution
They moved to CIPHER CRM with free data migration - every enquiry in one list, follow-up reminders with a name and a date, branded quotations, and invoices that show what is paid and what is overdue.
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The result
Within weeks, follow-ups stopped slipping and the team responded noticeably faster - turning more of the same enquiries into paying customers.
Success stories Loved by Architecture & Design businesses across India
The tile factories here check every GST detail on our structural bills. Our invoices carry their GST number and tax on each line, so none come back.
Dhara Kalariya Billing In-charge, FinanceMorbi
A good part of our rendering work comes from architects in Dubai and Melbourne. Each is set up in CIPHER with their own currency, so we bill them in dirhams or Australian dollars, while builders here still get GST invoices in rupees.
Jithin Kuriakose Team Lead, Client ServicingKochi
Layout approval for a private township can drag on for years. The drawings and the authority's letters sit on the developer's record, so our senior planner's replacement picked up the file without phoning her once.
Sasmita Mohapatra Office Manager, AdminBhubaneswar
For every green building job I first need the rating system, LEED or IGBC, and whether the client wants Gold or Platinum. I set these up myself as custom fields on our projects, along with the built-up area, so whoever goes for the site audit already knows them.
Chaitra Hegde Senior Consultant, ProjectsBengaluru
People call me to check a plot's facing before they buy. In CIPHER CRM each visit sits on the calendar with a reminder the evening before.
Mahendra Purohit Proprietor, ManagementJodhpur
Our clients are manufacturers who want to know where their product design has reached. They sign in to a portal with our logo and see the project stage and the prototype photos we shared, without calling us every week.
Nirali Parikh Co-founder, ManagementAhmedabad
Before a big trade fair our WhatsApp groups got so mixed up that our fabricator once cut panels to the size of another stall. Each stall is a project with its own chat now.
Farzan Bharucha Production Head, OperationsMumbai
A hospital or a mall can take weeks over a signage and wayfinding quote, so every quote I send has a dated reminder to ring their purchase team.
Pranjal Kalita Estimation Engineer, SalesGuwahati
Years of our conservation work, old mansions in north Kolkata and a church in Chandannagar, sat in Excel sheets only I could follow. The CIPHER team moved every client and job across at no charge, and my office was working in it by the third day.
Sudeshna Datta Director, ManagementKolkata
One more thing
Did you know?
Most architecture & design teams lose more deals to slow follow-up than to price. A CRM that reminds you to follow up, with a name and a date on every next step, often pays for itself before anything else.
Built secure and reliable for your design practice
Talk to an Architecture & Design CRM Expert 
HTTPS in transit
Client briefs, project details, and design fees travel locked with HTTPS.
99.9% uptime
Built for 99.9% uptime, so the CRM is there whenever your studio is working.
Roles and access
Choose what principals, associates, and BD staff can see, add, change or delete.
Regular backups
Regular backups keep your client records and project history safe and recoverable.
Buyer's guide
How to choose a CRM for your Architecture & Design business
Evaluate any Architecture & Design CRM against these criteria - CIPHER CRM is built to meet each one.
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India-first, not translated
Choose a CRM built for how Indian architecture & design teams actually work - with rupee billing and GST on every line built in, not added on later.
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Flat, transparent pricing
Avoid per-user fees that punish you for growing. Flat pricing lets you add your whole team for one predictable cost.
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Fast onboarding & migration
Look for free data migration and go-live in days, not months, so you see value almost immediately.
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Ready for field teams
Your architecture & design team works on the move, so make sure the CRM opens on any phone and keeps working when the signal drops, instead of losing what they typed.
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Built for architecture & design workflows
Generic CRMs make you build everything from scratch. Pick one already configured for architecture & design pipelines and stages.
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Local, India-based support
Choose a partner with India-based support in Hindi and English who understands your business and your timezone.
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Secure & compliant data handling
Confirm encryption in transit, access by job role, regular backups, and sensible data handling before trusting a CRM with customer data.
Book a demo to see how CIPHER CRM answers all 7.
Architecture & Design CRM terms explained
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Product preview
Pipeline
The stages a architecture & design deal moves through - from new enquiry to quotation to won - so you always know where every opportunity stands.
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Lead source
Where a architecture & design enquiry came from - an online enquiry form, a referral, a walk-in - so you can see which channels bring the leads worth chasing.
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Follow-up cadence
The planned schedule of calls, messages, and reminders that keeps every architecture & design lead warm until they decide.
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Quotation
A priced offer sent to a customer; in CIPHER CRM it is built from your saved price list and tracked until the customer accepts or declines it.
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Customer 360
A single view of everything about a customer - enquiries, deals, quotes, payments, and conversations - in one place.
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Sales funnel
The journey from many enquiries at the top to fewer won customers at the bottom, showing where architecture & design deals drop off.
Architecture & Design CRM frequently asked questions
Still thinking it over? Architecture & Design CRM - frequently asked questions
The things Indian business owners ask us most, answered straight.
What is the best CRM for architecture firms in India?
For most architecture and design businesses in India, CIPHER CRM is a strong fit. It is India-first and works in the browser on any device, with lead capture, a sales pipeline, follow-up reminders, invoicing and a client portal in one place, flat-priced and live in 1-3 days. It is used by 192+ businesses across India, rated 4.8/5. Compare it against your own workflow before deciding.
How do design studios track project enquiries?
CIPHER CRM keeps every project enquiry and referral on one list, whether it came in from your website form or was added after a call. Each one moves through consultation, fee proposal and won, and a dated reminder nudges your team so no enquiry goes cold.
How much does a Architecture & Design CRM cost in India?
CIPHER CRM uses flat pricing with no per-user fees, so a architecture and design business can add its whole team for one predictable cost. Every plan includes invoicing and every feature. Exact pricing depends on your size and needs, so call +91 97122 00017 for a quote and a free demo.
Can I WhatsApp a client from Architecture & Design CRM?
Yes, in one click. The WhatsApp button on a lead or contact row opens a chat with that client, and call and email sit right beside it. A WhatsApp-style messaging tab inside the record is in development. Until then, studios log each conversation as a follow-up with a name and a date, so nothing about a pursuit depends on one person's chat history.
Is there a Architecture & Design CRM with GST billing?
Yes. Every CIPHER CRM plan lets you put GST on each line of a quotation or invoice in rupees, print the client's GST number on the document, and record payments against it, so a architecture and design business can bill and track fees without a separate tool.
Is CIPHER CRM suitable for architecture and interior design firms in India?
Yes. CIPHER CRM is used by 192+ businesses across India, including architecture and design firms in Mumbai, Bengaluru, Delhi, Ahmedabad, and Hyderabad. It is made for architecture firms, interior design studios, fit-out contractors, and AEC consultants, covering project enquiries, design proposals, client follow-ups, referral sources, invoicing and a client portal in one system.
How does CIPHER CRM help architects manage project enquiries?
A form on your website sends new enquiries into CIPHER CRM with a default owner, and calls, emails and referrals take seconds to add by hand. Each enquiry is assigned to the right team member, tagged by project type - residential, commercial, or hospitality - and moved through your own pipeline from brief received to site visit to proposal to signed agreement.
Can I send design proposals and quotations from CIPHER CRM?
Yes. CIPHER CRM has a proposal and quotation builder with saved text for design fee structures and phased scope of work, and GST on each line. You share a branded proposal as a link or PDF, the client accepts or declines online, and a reminder you set nudges your team to follow up, so proposal conversion becomes a process rather than a guessing game.
How do clients talk to the studio in CIPHER CRM?
Through the client portal. Each client gets their own sign-in with your logo, where they see their projects and documents and message your team in a support chat for that project. Inside the studio, every enquiry and project has its own team chat, and you can log calls and meetings as follow-ups with a clear owner and date.
How can CIPHER CRM help design studios track referrals?
Every project enquiry in CIPHER CRM can be filed under its source - a past client, a channel partner, or a contractor. Filter the list by source to see which relationships bring the most projects, and set a dated reminder to thank or check in with your top referrers.
How long does it take to set up CIPHER CRM for a design studio?
Most architecture and interior design studios go live in one to three days. Setup includes free data migration from your spreadsheets or existing tools, your saved proposal text and pipeline stages, and onboarding training for your team in Hindi and English. There are no setup fees and no long-term contracts required.
Does CIPHER CRM work on mobile for architects who are frequently on site?
Yes. CIPHER CRM runs in the browser on any phone or tablet, so architects and designers on site can log visit notes and client preferences, add new enquiries, and update project status. It keeps working offline on a weak signal and syncs when the connection is back, which helps on construction sites and remote project locations. Your clients use a branded web portal, not an app.
How much does CIPHER CRM for architecture and design firms cost?
Every plan includes every feature, and you choose to pay quarterly or yearly. There are no per-user fees, so your whole team is covered. Contact +91 97122 00017 to get pricing and book a free live demo. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.
Sub-Industries
Explore Architecture & Design CRM by Sub-Industry
15 dedicated Architecture & Design sub-vertical CRM pages - each with specific workflows and FAQs
Sub-Industries
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Architecture Firms
crm for architecture firms -
Interior Design Studios
crm for interior design studios -
Structural Engineering Firms
crm for structural engineering firms -
Interior Fit-Out & Turnkey Contractors
crm for interior fitout contractors -
Landscape Architecture & Design
crm for landscape design -
MEP Design Consultants
crm for mep design consultants -
3D Visualisation & Rendering Studios
crm for 3d visualisation and rendering studios -
Modular Kitchen & Furniture Designers
crm for modular kitchen design -
Urban Planning & Town Planning
crm for urban planning and town planning -
Green Building & LEED Consultants
crm for green building and leed consultants -
Vastu & Space Planning Consultants
crm for vastu space planning -
Product & Industrial Designers
crm for product industrial design -
Exhibition & Event Design Firms
crm for exhibition design -
Signage & Wayfinding Designers
crm for signage design -
Heritage & Restoration Architects
crm for heritage restoration
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