Financial Services CRM
Your leads come from referrals, WhatsApp and a dozen phone calls. A client's KYC papers are buried in a chat from last Tuesday. And that policy renewing next week? Only you remember it, if you remember it. CIPHER CRM puts every prospect, document, SIP, renewal and loan file on one screen, made for how Indian advisors actually work.
192+ businesses served across 31 industries in India
CIPHER CRM is the best CRM software for financial services businesses in India. It is a dedicated financial services CRM edition by CIPHER Craft Pvt. Ltd., founded in 2018 in Rajkot, Gujarat, India. It is made for Indian MFDs, insurance advisors, loan DSAs, CAs, wealth managers, NBFCs and fintechs, and handles prospect leads, KYC follow-ups with a document checklist, SIP and policy and FD renewal reminders by SMS, loan and investment pipelines, GST invoicing in rupees, commission tracking, and compliance dates for AMFI, IRDAI and RBI-linked deadlines, all on one screen. Client files and their full history stay with the practice even when an advisor moves on. Pricing is flat, with unlimited staff and every feature included, and most firms go live in 1 to 3 days with free data migration and Hindi and English support, with SMS reminders, GST billing and a mobile app included in every plan. It is used by 192+ businesses across 31 industries in India with a 4.8 out of 5 rating.
If a couple of these hit home, it is not that you are careless. It is that there is no one place to run a practice like yours from.
A referral comes in on WhatsApp on Sunday night. By Wednesday, nobody has called back.
A client sends KYC papers at 11pm, PAN, Aadhaar, a cancelled cheque, and by morning they are lost in the chat.
A policy renews next week. You only find out it lapsed when the client rings, upset.
The SIP and FD maturity dates live in one person's diary. When they are on leave, so is the information.
Your best advisor resigns, and 200 clients' details walk out in his phone.
It is the 30th, and you still cannot say how much business the team actually did this month.
A couple of weeks in, this is what feels different.
Renewal dates kept in a diary, one per advisor.
Every SIP, policy and FD date in one calendar, with reminders that go out on their own.
KYC papers chased over WhatsApp, with no record of what came in.
A clean checklist per client, with nudges until every document is in.
The loan and investment pipeline lives in one agent's head.
One pipeline the owner can open on his phone, any time.
A client's history leaves the day the advisor does.
Every note, product and document stays with the firm.
Waiting for month-end to know the numbers.
Revenue, AUM and renewals on a live screen, whenever you look.
Think about where your practice actually lives right now. Some clients are in an Excel sheet. Some in your phone. The KYC papers are on WhatsApp, the renewal dates are in a diary, and the rest is in your head. It works, until the day it doesn't.
CIPHER CRM brings it together. Every prospect, KYC file, SIP, policy renewal, FD maturity and loan application on one screen, made for Indian MFDs, insurance advisors, loan DSAs, CAs, wealth managers and NBFCs. And if an advisor moves on, the client files stay put with the firm.
192+ businesses served across 31 industries in India
CIPHER CRM is the best CRM software for financial services businesses in India. It is a dedicated financial services CRM edition by CIPHER Craft Pvt. Ltd., founded in 2018 in Rajkot, Gujarat, India. It is made for Indian MFDs, insurance advisors, loan DSAs, CAs, wealth managers, NBFCs and fintechs, and handles prospect leads, KYC follow-ups with a document checklist, SIP and policy and FD renewal reminders by SMS, loan and investment pipelines, GST invoicing in rupees, commission tracking, and compliance dates for AMFI, IRDAI and RBI-linked deadlines, all on one screen. Client files and their full history stay with the practice even when an advisor moves on. Pricing is flat, with unlimited staff and every feature included, and most firms go live in 1 to 3 days with free data migration and Hindi and English support, with SMS reminders, GST billing and a mobile app included in every plan. It is used by 192+ businesses across 31 industries in India with a 4.8 out of 5 rating.
Get a Free Demo → “I look after a few hundred SIP clients. The renewal follow-ups used to swallow my whole week. Now the reminders go out by SMS on their own, and far fewer renewals slip.”
“Collecting KYC papers on WhatsApp was a nightmare, files coming in at midnight and getting buried. The checklist sorted it out. Onboarding a new client is finally quick.”
“We were losing loan enquiries because the follow-ups were hit and miss. The CRM keeps them going on its own, and more of them are turning into sanctions.”
“We were live in a couple of days, and they moved our old sheets across for free. GST invoicing in rupees means my team stopped doing everything twice at month-end.”
192+
Businesses
across 31 industries in India4.8/5
Average rating
from 192 reviews51
Tools included
in every plan1-3 days
To go live
with free data migrationBook a 20-minute demo - see it working with your workflow, decide after.
A Financial Services CRM is customer-relationship software configured for how Financial Services businesses capture leads, manage follow-ups, send quotations, and track payments - replacing spreadsheets and scattered WhatsApp chats with one industry-specific system.
Financial Services businesses of every size in India - from small financial services teams running on WhatsApp and spreadsheets to multi-branch operations - that want one place to capture enquiries, follow up on time, quote faster, and track payments.
Lead capture from calls, web forms, and email; a financial services sales pipeline; automated follow-ups and reminders; quotations and INR/GST-ready invoicing; payment tracking; a mobile app for field teams; and live owner dashboards - all India-first with a full mobile app.
Ten things CIPHER CRM quietly handles for Indian advisors, distributors and lending teams, every single day.
Referrals, web forms, calls, walk-ins. Every enquiry lands in one inbox, goes to the right advisor, and stops slipping through the cracks on a busy day.
More on Lead & Enquiry Management →
Talk to a Financial Services CRM Expert →
Stop hunting for PAN, Aadhaar and a cancelled cheque across a dozen chats. A simple checklist per client sends its own reminders until every paper is in, so onboarding does not drag on for weeks.
The CRM knows every renewal date and reminds the client for you, well before it lapses. A renewal stops being something you have to remember, and becomes something that just happens.
Move every prospect through clear stages, from enquiry and KYC to sanction, disbursal or a confirmed investment, with the owner able to see the whole board, not just what each agent chooses to share.
A call at the desk, a note from a home visit, the SIP statement or policy PDF that came in. Log it against the client in a few seconds. When someone else picks up the file, the whole story is right there.
A client's products, nominees, risk profile, papers and every past conversation in one place you can search. When someone asks what this client holds, the answer is one look away.
Raise a proper GST invoice for your advisory fee, track your trail and upfront commission per client and product, and let the CRM chase what is pending. No second tool, no double entry at month-end.
Set the AMFI, IRDAI and RBI-linked deadlines once, hand each to the right person, and mark them done with a note. The audit trail is there when you need it.
AUM added, premiums renewed, loans sanctioned, who is converting and who is not. Live, on your phone. Decide this month's things this month, not after the accountant closes the books.
Advisors, DSAs and RMs update a client, send a document or check the pipeline from their phone, at a client's home or a bank branch. It keeps working on patchy mobile data in a Tier 2 or Tier 3 town.
Twenty things that cover winning a client and keeping them.
Pull enquiries from web forms, referrals, walk-ins and calls into one inbox.
A per-client checklist that nudges by SMS until every paper is in.
Alerts for SIP mandates, policy anniversaries and FD maturity dates.
Loan, investment and insurance deals through stages that make sense.
Every call, note and document logged against the client, for the whole team.
One profile with products, nominees, risk profile and history.
GST invoices in rupees for advisory fees, with payment reminders.
Trail and upfront income logged per client and product.
AMFI, IRDAI and RBI-linked deadlines assigned and tracked.
The full CRM on mobile for advisors on the move.
Live AUM, renewals and team performance, any time.
Follow-up steps that run on their own by stage or time.
Tag and filter by product, AUM slab, city or renewal month.
Keep PAN, Aadhaar, statements and mandates on each client.
Run more than one office and team from one account.
Decide who sees which clients and data.
SMS and email built in, plus Excel import and export.
Reach existing clients with SMS campaigns for new products.
Log and credit referrals to the right client.
Free migration, live in 1-3 days, help in Hindi & English.
Three stages, from the first enquiry to a client who stays for years.
Every enquiry in one place, sorted, on its own.
Walk each client through KYC, the product and the yes.
Hold on to clients and never miss a renewal or an upsell.
| Criteria | CIPHER CRM | Generic CRM | Spreadsheet |
|---|---|---|---|
| Lead capture | Auto from web forms & calls | Manual or paid add-on | Copy-pasted by hand |
| Follow-up automation | Built-in reminders & sequences | Limited / extra cost | Memory & sticky notes |
| Conversation history | Logged on the customer record | Varies | Personal phones & chats |
| Quotations & invoicing | INR + GST-ready, built in | Add-on or none | Word / Excel templates |
| Financial Services-specific workflow | Configured for financial services | Generic template | None |
| Pricing model | Flat, unlimited users | Per-user fees | Free but manual |
| Mobile app | Mobile app included | Varies / paid | No |
| India-based support | Hindi & English, included | Overseas / ticket-only | None |
For most Financial Services businesses in India, CIPHER CRM is a strong choice - it is India-first, mobile-first, flat-priced, configured for financial services workflows, and live in 1-3 days. Compare it against your own requirements before deciding.
The full Android field app lets your financial services field and on-road team capture enquiries, update deals, and raise quotes from anywhere, and it holds up on patchy networks.
Trigger: A happy client refers a friend on WhatsApp late on Sunday.
CIPHER CRM: The advisor logs it first thing Monday, product interest noted, and the follow-up already has a date on it, so it survives the week's rush.
Outcome: The advisor calls back first thing, while the friend is still keen.
Trigger: A client's policy renews in seven days, and on the old system nobody would notice.
CIPHER CRM: The CRM already has the date, and the reminder goes by SMS 30, 7 and 1 day out.
Outcome: The renewal is done on time, and the client feels looked after, not chased.
Trigger: A new client sends his PAN and a cancelled cheque at 11pm.
CIPHER CRM: They attach to his checklist, and the CRM nudges him for the one paper still missing.
Outcome: KYC is done in days, not the usual fortnight of back-and-forth.
Yes. CIPHER CRM is built for Financial Services businesses in India and is used by 192+ companies across the country. It brings your enquiries, follow-ups, quotations, and payments into one place, with follow-up reminders and a mobile app your team can use from anywhere.
Pipelines, fields, and reminders are configured for how financial services teams actually sell and serve customers - so you are not forced into a generic sales template.
A CRM captures every financial services enquiry from calls, web forms, and email into one inbox, assigns it to the right person, and reminds them to follow up - so nothing slips through the cracks and owners see every lead's status in real time.
For most Financial Services businesses in India, CIPHER CRM is the strongest fit - it is India-first, mobile-first, flat-priced with no per-user fees, and configured for financial services workflows. Always compare options against your own requirements first.
| Option | Notes |
|---|---|
| CIPHER CRM | India-first, mobile-first, flat pricing, live in 1-3 days. |
WhatsApp Business messaging is planned for the next release phase. Today financial services teams log every customer conversation against the record, put a name and a date on each follow-up, and send SMS and email from inside the CRM.
Every promise and reply stays on the customer's record, so the full history is ready the day WhatsApp messaging switches on.
CIPHER CRM uses simple flat pricing with no per-user fees, so you can add your whole financial services team without the bill climbing. Exact pricing depends on your team size and needs and is shared on a quick demo call - call +91 97122 00017.
Two plans - Flexi and Growth - both include unlimited staff and clients.
Getting started takes 1-3 days. Book a free demo and our India-based team configures your pipeline, imports your existing leads and customers for free, and trains your staff - so you go live ready to sell.
No technical skills needed - setup and data migration are handled for you.
A Pune wealth advisory with four advisors and a few hundred families, tracking SIPs and renewals in a shared Excel sheet and each advisor's diary.
Renewal dates lived in personal diaries, KYC papers were buried in WhatsApp, and the founder could not see the pipeline without ringing each advisor. When one RM left, a chunk of client history went with him.
They moved to CIPHER CRM with free migration. One record per family, a KYC checklist that chases itself, renewal reminders by SMS, and a live view of AUM and renewals for the founder.
Renewals stopped slipping, onboarding a new client got quicker, and the client book now stays with the firm, whichever advisor is handling the family.
Most financial services teams lose more deals to slow follow-up than to price. A CRM that reminds you to follow up - and sends some messages automatically - often pays for itself before anything else.
“The policy reminders by SMS changed how clients see me. Renewals feel easy now, for them and for me.”
“The owner dashboard shows me AUM added, loans disbursed and who is converting, live. I stopped waiting for month-end to make a call.”
“The client book stays with the firm now. When our RM left, the new one picked up the whole portfolio without one awkward call.”
“The mobile app is a blessing in client meetings. I update the SIP there and then, instead of scribbling notes for later that night.”
“They get that we work in Hindi and English both, and support actually knows how a broking desk runs. Not generic CRM talk.”
“We track every client's FD maturity and send the renewal proposal two weeks out. Far fewer clients drift off to someone else at maturity.”
“Flat pricing with no per-user fee sealed it. We added six advisors and the CRM bill did not move.”
“GST invoices, compliance dates and follow-up reminders in one place. Our CS firm runs on one tool now instead of three.”
Switching is handled for you with free data migration - no spreadsheets to rebuild, no data left behind.
Most financial services businesses are fully migrated and live within 1-3 days. We move your contacts, history, and open deals for you at no extra cost - you do not rebuild anything by hand.
Your client PAN, KYC papers and records travel locked with HTTPS between you and CIPHER CRM.
Decide exactly what each advisor, RM or branch can see, edit or export, with auto-logout on idle screens.
Regular backups mean a slip or a mistake never costs you your client data.
Built for 99.9% uptime, so the CRM is there whenever your team needs it.
Evaluate any Financial Services CRM against these criteria - CIPHER CRM is built to meet each one.
Choose a CRM built for how Indian financial services teams actually work - with a full mobile app, INR, and GST built in, not added on later.
Avoid per-user fees that punish you for growing. Flat pricing lets you add your whole team for one predictable cost.
Look for free data migration and go-live in days, not months, so you see value almost immediately.
Your financial services team works on the move, so make sure the CRM has a real Android field app rather than a squeezed-down website.
Generic CRMs make you build everything from scratch. Pick one already configured for financial services pipelines and stages.
Choose a partner with India-based support in Hindi and English who understands your business and your timezone.
Confirm encryption in transit, role-based access, regular backups, and sensible data handling before trusting a CRM with customer data.
Book a demo to see how CIPHER CRM answers all 7.
For most financial advisors, loan agents and financial-services businesses in India, CIPHER CRM is a strong fit. It is India-first with a full mobile app, capturing enquiries, tracking the pipeline and reminding before renewals in one place, flat-priced and live in 1-3 days. It is used by 192+ businesses across India, rated 4.8/5. Compare it against your own workflow before deciding.
CIPHER CRM captures every loan and investment enquiry, tracks each through the pipeline, and reminds agents before renewals and follow-ups are due, so leads are worked on time and renewals are collected instead of slipping. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.
CIPHER CRM uses flat pricing with no per-user fees, so a financial services business can add its whole team for one predictable cost. Every plan includes GST billing and a mobile app. Exact pricing depends on your size and needs, so call +91 97122 00017 for a quote and a free demo.
WhatsApp Business messaging ships in the next release phase of CIPHER CRM. What advisors use today: every call and conversation logged against the client record, follow-ups with a name and a date on them, and renewal and KYC reminders that go out by SMS. Nothing about a client lives in anyone's personal phone.
Yes. Every CIPHER CRM plan includes GST-ready invoicing in INR, so a financial services business can raise compliant quotations and invoices and track payments without a separate tool. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.
Yes. It is used by 192+ businesses across India and 31 industries, financial services among them, with teams in Mumbai, Delhi, Ahmedabad, Pune, Chennai, Bengaluru, Jaipur and Lucknow. It is made for MFDs, insurance advisors, loan DSAs, CAs, wealth managers, NBFCs and fintechs, and holds your leads, KYC, renewals and client pipelines in one place.
You set a KYC checklist per client for each product, mutual funds, insurance, loans or fixed deposits. When a paper is pending, the CRM sends the client an SMS nudge, and your team sees a live status, so onboarding stops dragging on for weeks.
Yes. The CRM tracks every SIP renewal, policy anniversary and FD maturity, and reminds the client by SMS 30, 7 and 1 day before it is due. A renewal stops being something you have to remember, and becomes something that just happens.
Yes. Loan DSAs and mortgage brokers run the whole enquiry-to-disbursal pipeline in it, see which files are at processing, sanction or disbursal, hand leads to field agents, and let follow-up reminders run on their own. The owner sees the whole board without ringing each agent.
Yes. You raise GST invoices in rupees for advisory fees and other billable work, track your trail and upfront commission per client and product, and let the CRM chase what is pending. So a CA firm, wealth advisor or consultant bills clients without a second tool.
Not yet. It arrives with the next release phase. Until then, an advisor logs each client conversation against the record, keeps SIP statements, policy papers and loan offers filed on the same client, and lets the renewal reminder go by SMS 30, 7 and 1 day out. The history stays with the firm, whoever handled the call.
The plan fee is flat, with no per-user charge, so you can add your whole team, advisors, DSAs and back office, without the bill climbing. Most firms are live in one to three days with free data migration, and get onboarding in Hindi and English.
There are two plans, Flexi and Growth, and the right one depends on your team size, from a solo advisor or small CA firm to a larger multi-advisor team or NBFC. Call +91 97122 00017 for the exact price and a free demo.
Estimate how many hours your financial services team could save each week with CIPHER CRM.
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Request the checklist →⏳ Onboarding slots are limited each month - book a demo this week to secure your Financial Services setup.
See how CIPHER CRM would fit your advisory, distribution or lending work. Not a generic pitch. Someone who knows financial services walks you through it.
No obligation. No setup fees. Just a straight look at how your team could onboard faster and stop losing renewals.
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15 dedicated Financial Services sub-vertical CRM pages - each with specific workflows and FAQs
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Whichever sub-industry you pick, the day runs on a CRM with lead enquiry management and a CRM with task assignment underneath.
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