Media CRM for Advertising & Marketing Agencies in India

For most media and ad agencies in India, CIPHER CRM is a strong fit. It is India-first and works in any browser, capturing enquiries and pitches, building proposals, tracking the deal pipeline and keeping retainer dates in one place, flat-priced and live in 1-3 days. It is used by 192+ businesses across India, rated 4.8/5. Compare it against your own workflow before deciding.

In CIPHER CRM you file each client retainer in their Documents tab with its end date, and set a reminder for the account manager well before it ends, with the client history on hand. It also captures new pitches and follow-ups, so the agency renews existing clients and wins new ones from the same screen.

CIPHER CRM uses flat pricing with no per-user fees, so an agency or studio can add its whole team for one predictable cost. Every plan includes every feature, from proposals to invoicing to the client portal. Exact pricing depends on your size and needs, so call +91 97122 00017 for a quote and a free demo.

Yes, in one click. Every lead and contact row has a WhatsApp button that opens a chat with that person, next to call and email. A WhatsApp-style messaging tab inside the CRM is in development. Today your team logs each client conversation against the record and puts a name and a date on the next follow-up, so nothing lives on a personal phone.

Yes. CIPHER CRM invoices are in INR with GST on each line, and you can add more than one tax per line and print the client's tax number. An agency can raise proposals and retainer invoices and record payments without a separate tool.

Yes. CIPHER CRM is trusted by 192+ media businesses across India, including digital agencies in Mumbai and Bengaluru, advertising firms in Delhi and Hyderabad, production houses in Chennai and Pune, and publishing companies in Kolkata and Ahmedabad. It is built for media sales work covering advertiser pitches, campaign deals, sponsor records, retainer billing, and client servicing - all in one system.

CIPHER CRM gives your team a pitch pipeline where every advertiser brief moves through clear stages from brief received to proposal sent to contract signed. You share each proposal as a link the client can open, download and accept or decline online, set a follow-up reminder on each one, and see the total deal value at every stage without chasing your account managers for updates.

Yes. You file each retainer contract in the client's Documents tab with its end date, and anything past due is flagged. Add a reminder with a date so the account manager starts the renewal conversation well before the retainer lapses. Reminders also show on the calendar, so upcoming renewals are easy to spot.

Yes. CIPHER CRM lets you raise branded INR invoices with GST on each line for campaign management fees, production charges and monthly retainer amounts. Each invoice shows Unpaid, Partially paid or Paid as you record payments, with a separate Overdue flag, so your finance team is not tracking every payment across email and WhatsApp.

They call, WhatsApp or email a client in one click from the lead or contact row, then log the outcome as a follow-up so the next person sees it. Clients can also message your team from the branded client portal. A WhatsApp-style messaging tab is in development. Nothing is lost when a team member changes or goes on leave.

Yes. Production houses use CIPHER CRM to track briefs, project stages, creative deliverables, and final billing. Influencer marketing agencies keep creator details in extra fields, run each brand campaign as a project, track tasks, and invoice brands. You can rename sections and add your own fields and pipeline stages to fit your model.

Most media teams go live in 1 to 3 days. Setup includes free migration of your existing client data from spreadsheets or other CRMs, setting up your pitch pipeline stages and invoice templates, and team onboarding in Hindi and English. There are no setup fees and no long-term contract lock-ins required to get started.

CIPHER CRM uses flat pricing with no per-user fees, which keeps it affordable as your team grows. Every plan includes every feature, and you choose to pay quarterly or yearly. Contact +91 97122 00017 to get a custom quote and a free live demo tailored to your agency, production house, or publishing business.