Real Estate CRM
A buyer enquires on 99acres while your team is at lunch. Another messages on WhatsApp about a 2BHK. A walk-in came to the site on Sunday and nobody wrote down his number. Right now those leads sit in four different places, and a few go cold before anyone calls back. CIPHER CRM puts every lead, site visit and booking on one screen, made for how an Indian property team actually sells.
192+ businesses served across 31 industries in India
CIPHER CRM is the best CRM software for real estate businesses in India. It is a dedicated real estate CRM edition by CIPHER Craft Pvt. Ltd., founded in 2018 in Rajkot, Gujarat, India. It is made for Indian residential and commercial brokers, developers, builders and channel-partner teams, and it keeps leads from portals like 99acres, MagicBricks and Housing.com beside Facebook, website and walk-in enquiries on one screen, schedules site visits with automatic reminders, moves each deal through a booking pipeline from enquiry to site visit to token to registration, tracks channel partners and their payouts, keeps live project inventory so units are never double-sold, and handles post-booking demand notes and payment reminders. Owners get a live view of leads, site visits, bookings and revenue, and an agent can move on without taking the buyer list with him. Pricing is flat, with unlimited agents and every feature included, and most teams go live in 1 to 3 days with free data migration and Hindi and English support, with SMS reminders, GST billing and a mobile app included in every plan. It is used by 192+ businesses across 31 industries in India with a 4.8 out of 5 rating.
If two or three of these sting a little, the problem is not your agents. It is that there is no one place to run all of this from.
A buyer enquires on 99acres at lunchtime. By evening nobody has called, and he has enquired on four other listings.
A site visit was fixed for Sunday, but no reminder went out, and the executive stood at the site alone.
Which flats are still open? Two agents quote the same unit to two buyers.
A channel partner says the lead was his. There is no record, so it turns into an argument.
Your best agent leaves, and every buyer number and follow-up he kept on his phone leaves with him.
It is the 30th, and only now do you find out how many bookings actually happened.
Two weeks in, this is the difference your team feels.
Portal leads copied into Excel by hand each morning.
Every portal and website lead in one inbox on its own.
Site visits fixed on WhatsApp, half of them no-shows.
Visits booked with reminders that go out the night before.
Channel-partner claims settled from memory and argument.
Who brought which lead, on record, no dispute.
Which unit is free lives in one agent's head.
Live inventory the whole team quotes from.
Waiting for month-end to know how bookings went.
Leads, visits and bookings on your phone, live.
Think about where your sales actually live right now. Some leads are on 99acres and MagicBricks. Some on WhatsApp. Site visits are in a diary, inventory in an Excel sheet, and which channel partner brought which buyer is in somebody's memory. That is a lot to keep straight on a busy weekend.
CIPHER CRM brings it together. Portal leads, site visits, the booking pipeline, channel partners, payments, all on one screen made for Indian brokers, developers and channel-partner teams. You open it once and you know exactly where every buyer and every unit stands.
192+ businesses served across 31 industries in India
CIPHER CRM is the best CRM software for real estate businesses in India. It is a dedicated real estate CRM edition by CIPHER Craft Pvt. Ltd., founded in 2018 in Rajkot, Gujarat, India. It is made for Indian residential and commercial brokers, developers, builders and channel-partner teams, and it keeps leads from portals like 99acres, MagicBricks and Housing.com beside Facebook, website and walk-in enquiries on one screen, schedules site visits with automatic reminders, moves each deal through a booking pipeline from enquiry to site visit to token to registration, tracks channel partners and their payouts, keeps live project inventory so units are never double-sold, and handles post-booking demand notes and payment reminders. Owners get a live view of leads, site visits, bookings and revenue, and an agent can move on without taking the buyer list with him. Pricing is flat, with unlimited agents and every feature included, and most teams go live in 1 to 3 days with free data migration and Hindi and English support, with SMS reminders, GST billing and a mobile app included in every plan. It is used by 192+ businesses across 31 industries in India with a 4.8 out of 5 rating.
Get a Free Demo → “We were copying leads from four portals into Excel every morning and still losing half of them. That stopped on day one. Our site visits went up and far fewer leads slip now.”
“Managing sixty channel partners without a system was a mess of disputes and duplicate leads. CIPHER CRM keeps a clean record of who brought what, and our CPs trust the numbers now.”
“The site-visit reminders made the biggest difference. Buyers turn up because they get an SMS the night before and an hour before, so far fewer visits are wasted.”
“I run a small brokerage with eight agents and we were on WhatsApp and sticky notes. It went live in two days. My agents live on the mobile app, and I finally see the whole pipeline.”
192+
Businesses
across 31 industries in India4.8/5
Average rating
from 192 reviews51
Tools included
in every plan1-3 days
To go live
with free data migrationBook a 20-minute demo - see it working with your workflow, decide after.
A Real Estate CRM is customer-relationship software configured for how Real Estate businesses capture leads, manage follow-ups, send quotations, and track payments - replacing spreadsheets and scattered WhatsApp chats with one industry-specific system.
Real Estate businesses of every size in India - from small real estate teams running on WhatsApp and spreadsheets to multi-branch operations - that want one place to capture enquiries, follow up on time, quote faster, and track payments.
Lead capture from calls, web forms, and email; a real estate sales pipeline; automated follow-ups and reminders; quotations and INR/GST-ready invoicing; payment tracking; a mobile app for field teams; and live owner dashboards - all India-first with a full mobile app.
Ten things CIPHER CRM quietly handles for Indian brokers and developers, every busy weekend.
99acres, MagicBricks, Housing.com, Facebook, your website, a phone call. Every enquiry lands in one inbox the moment it arrives. None missed, none copied by hand at 9am, and no more asking who was handling that buyer.
More on Lead & Enquiry Management →
Talk to a Real Estate CRM Expert → Fix a site visit from the lead card, assign the executive, and let the CRM send the SMS reminder the night before and an hour before. The buyer turns up, and your executive is not standing at the site on his own.
Every deal moves through clear stages, enquiry, site visit done, negotiation, token paid, agreement, registered. In one glance you can tell what is close, what is stuck, and what is quietly going cold.
Register your channel partners, log every lead they bring, and see which projects they are actually selling. When it is time to pay, the CRM shows who brought what, so the payout is settled without an argument.
First reply, post-visit nudge, the reminder before a decision. Each follow-up sits on the lead card with a name and a date, and the SMS goes out on time with the project and unit noted. The lead stays warm even when your team is at a site.
Flats, villas, plots, commercial units, all with live availability across your projects. Block a unit during negotiation, mark it booked on closing, and the whole team always quotes from the same list, not a stale sheet.
Raise the demand note at each construction milestone, track the instalments, and let the CRM chase what is due. Collections stop riding on whether the accounts person remembered to call a buyer.
More on Payment & Collection Tracking →
Talk to a Real Estate CRM Expert → Every buyer, tenant, investor and channel partner in one place, with their enquiries, site visits, documents and conversations together. An agent leaves, and the history stays. You search a name, and there it is.
Leads, site visits, bookings, revenue, who is pulling their weight. Live, on your phone. A developer or a brokerage director gets to decide today with today's numbers, not with a report that lands on Monday.
Brokers, site executives, channel partners, all working off their phones. A walk-in gets logged at the site, a stage gets updated, a brochure gets shared in a tap. And it keeps working even when the network at a far-off project does not.
Twenty things that cover property sales from the first portal lead to the registered booking.
99acres, MagicBricks, Housing.com and Facebook, all caught for you.
Book and confirm visits with reminders that cut no-shows.
Every deal from enquiry through token to registration.
Register CPs, track referrals and settle payouts without disputes.
Nudges by SMS, one buyer or a whole list.
Flat, villa and plot availability, always current.
Milestone demand notes and payments that chase themselves.
Every buyer, investor and tenant with full history.
Leads, visits, bookings and revenue, live, any time.
The full CRM on the Android app, at the site.
Never a missed callback, document or payment due.
KYC, token receipt and agreement kept on each deal.
Sort buyers by budget, project and how warm they are.
New-project blasts to the right buyer lists by SMS.
Lead assignment and follow-ups just run themselves.
Decide what each agent, manager and CP can see.
Run every project and location from one account.
A quick rating after a site visit.
Calls, SMS, email and website forms, one pipeline.
Free migration, setup and help in Hindi & English.
Three stages, from the first portal lead to a booked, paying buyer.
Everything comes into one place, without anyone copy-pasting.
Turn a warm enquiry into a confirmed site visit and then a booking.
Win the booking, stay on top of the money, and keep the buyer for next time.
| Criteria | CIPHER CRM | Generic CRM | Spreadsheet |
|---|---|---|---|
| Lead capture | Auto from web forms & calls | Manual or paid add-on | Copy-pasted by hand |
| Follow-up automation | Built-in reminders & sequences | Limited / extra cost | Memory & sticky notes |
| Conversation history | Logged on the customer record | Varies | Personal phones & chats |
| Quotations & invoicing | INR + GST-ready, built in | Add-on or none | Word / Excel templates |
| Real Estate-specific workflow | Configured for real estate | Generic template | None |
| Pricing model | Flat, unlimited users | Per-user fees | Free but manual |
| Mobile app | Mobile app included | Varies / paid | No |
| India-based support | Hindi & English, included | Overseas / ticket-only | None |
For most Real Estate businesses in India, CIPHER CRM is a strong choice - it is India-first, mobile-first, flat-priced, configured for real estate workflows, and live in 1-3 days. Compare it against your own requirements before deciding.
The full Android field app lets your real estate field and on-road team capture enquiries, update deals, and raise quotes from anywhere, and it holds up on patchy networks.
Trigger: A buyer enquires on 99acres about a 2BHK while your team is out for lunch.
CIPHER CRM: It drops into one inbox, assigned to an agent, with an SMS acknowledgement going out.
Outcome: The agent calls back within the hour, before the buyer has enquired on four other listings.
Trigger: A buyer fixed a Sunday site visit, and in the week it is easy to forget to remind him.
CIPHER CRM: The CRM sends the reminder the night before and an hour before, on its own.
Outcome: The buyer turns up, and the executive is not standing at the site alone.
Trigger: A channel partner says a booked lead was his, and the payout is now in question.
CIPHER CRM: The CRM shows who registered the lead and when, in black and white.
Outcome: The payout is settled without an argument, and the CP keeps bringing you buyers.
Yes. CIPHER CRM is built for Real Estate businesses in India and is used by 192+ companies across the country. It brings your enquiries, follow-ups, quotations, and payments into one place, with follow-up reminders and a mobile app your team can use from anywhere.
Pipelines, fields, and reminders are configured for how real estate teams actually sell and serve customers - so you are not forced into a generic sales template.
A CRM captures every real estate enquiry from calls, web forms, and email into one inbox, assigns it to the right person, and reminds them to follow up - so nothing slips through the cracks and owners see every lead's status in real time.
For most Real Estate businesses in India, CIPHER CRM is the strongest fit - it is India-first, mobile-first, flat-priced with no per-user fees, and configured for real estate workflows. Always compare options against your own requirements first.
| Option | Notes |
|---|---|
| CIPHER CRM | India-first, mobile-first, flat pricing, live in 1-3 days. |
WhatsApp Business messaging is planned for the next release phase. Today real estate teams log every customer conversation against the record, put a name and a date on each follow-up, and send SMS and email from inside the CRM.
Every promise and reply stays on the customer's record, so the full history is ready the day WhatsApp messaging switches on.
CIPHER CRM uses simple flat pricing with no per-user fees, so you can add your whole real estate team without the bill climbing. Exact pricing depends on your team size and needs and is shared on a quick demo call - call +91 97122 00017.
Two plans - Flexi and Growth - both include unlimited staff and clients.
Getting started takes 1-3 days. Book a free demo and our India-based team configures your pipeline, imports your existing leads and customers for free, and trains your staff - so you go live ready to sell.
No technical skills needed - setup and data migration are handled for you.
A Pune brokerage with eight agents, copying leads from four portals into Excel every morning and running follow-ups off everyone's personal WhatsApp.
Portal leads went cold before anyone called, site visits were missed for want of a reminder, and the director could not see the pipeline without ringing each agent.
They moved to CIPHER CRM in two days, with the old data brought across for free. Every portal lead in one inbox, site visits with automatic reminders, a booking pipeline the whole office can see, and a channel-partner register that ends the payout arguments.
Leads get a call-back the same day, more buyers turn up for visits, and the director sees leads, visits and bookings live instead of waiting for a month-end sheet.
Most real estate teams lose more deals to slow follow-up than to price. A CRM that reminds you to follow up - and sends some messages automatically - often pays for itself before anything else.
“Demand-note reminders now go out on their own at every milestone. Collections got smoother and the accounts team stopped chasing buyers one by one.”
“I handle NRI buyers in the Gulf and the US. The follow-ups go out in their time zone, so buyers feel attended to even when my office is shut.”
“The inventory stopped us double-selling a unit. Every flat status is live, and we can block a unit during negotiation in seconds.”
“Flat pricing with no per-user charge matters when you have twenty-five agents. One bill, everyone on the system, no surprise invoice.”
“Lead scoring lets us put the serious, bigger-budget buyers first. Our closings on the hot leads have clearly improved.”
“Support is in Hindi when I need it. They understood our affordable-housing workflow on the first call and set the pipeline stages up for us.”
“We run four projects from one account. Each has its own pipeline, inventory and team, but I see the lot on one dashboard as the owner.”
“KYC, token receipt, sale agreement, all attached to the deal in the CRM. We stopped hunting through email threads for paperwork.”
Switching is handled for you with free data migration - no spreadsheets to rebuild, no data left behind.
Most real estate businesses are fully migrated and live within 1-3 days. We move your contacts, history, and open deals for you at no extra cost - you do not rebuild anything by hand.
Buyer, document and payment data travels locked with HTTPS between you and CIPHER CRM.
Agents, managers and channel partners see only what they should, and idle screens sign out on their own.
Regular backups mean a slip or a mistake never costs you your deals and buyer records.
Built for 99.9% uptime, so the CRM is there whenever your team is.
Evaluate any Real Estate CRM against these criteria - CIPHER CRM is built to meet each one.
Choose a CRM built for how Indian real estate teams actually work - with a full mobile app, INR, and GST built in, not added on later.
Avoid per-user fees that punish you for growing. Flat pricing lets you add your whole team for one predictable cost.
Look for free data migration and go-live in days, not months, so you see value almost immediately.
Your real estate team works on the move, so make sure the CRM has a real Android field app rather than a squeezed-down website.
Generic CRMs make you build everything from scratch. Pick one already configured for real estate pipelines and stages.
Choose a partner with India-based support in Hindi and English who understands your business and your timezone.
Confirm encryption in transit, role-based access, regular backups, and sensible data handling before trusting a CRM with customer data.
Book a demo to see how CIPHER CRM answers all 7.
For most real estate builders, brokers and developers in India, CIPHER CRM is a strong fit. It is India-first with a full mobile app, capturing property enquiries, scheduling site visits and following up in one place, flat-priced and live in 1-3 days. It is used by 192+ businesses across India, rated 4.8/5. Compare it against your own workflow before deciding.
CIPHER CRM captures every property enquiry into one inbox, schedules site visits, and puts a named follow-up with a date on every lead, so buyers are chased after each visit and more turn into bookings instead of going cold. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.
CIPHER CRM uses flat pricing with no per-user fees, so a real estate business can add its whole team for one predictable cost. Every plan includes GST billing and a mobile app. Exact pricing depends on your size and needs, so call +91 97122 00017 for a quote and a free demo.
WhatsApp Business chat is on the roadmap for the next release phase. For now, every buyer conversation gets logged on the lead card, each follow-up carries a name and a date, and confirmations and reminders go out by SMS, so nothing depends on an agent's personal phone.
Yes. Every CIPHER CRM plan includes GST-ready invoicing in INR, so a real estate business can raise compliant quotations and invoices and track payments without a separate tool. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.
Yes. It is used by 192+ businesses across India and 31 industries, real estate among them, with brokers in Mumbai, developers in Pune, channel-partner networks in Hyderabad and commercial teams in Delhi NCR and Bengaluru. It is made for Indian property sales, from portal leads on one screen to site visits, the booking pipeline and post-sale payments, all in one place.
Enquiries from 99acres, MagicBricks, Housing.com, Facebook lead ads and your website land in one inbox as they arrive. You stop copying leads by hand, and each one is logged, assigned to the right agent and ready for a call-back the moment it comes in.
Yes. You book a site visit from the CRM or let the buyer pick a slot from a link. The CRM sends the SMS confirmation and reminders, the night before and an hour before, which brings down no-shows and keeps your site calendar clean.
Yes. You register channel partners, assign or log the leads they bring, and track every deal they refer. When it is time to pay, the CRM shows who brought what, so payouts are settled on record instead of from memory, and disputes drop.
Yes. You keep live availability of flats, villas, plots or commercial units across one or many projects. A unit can be blocked during negotiation and marked booked on closing, and the inventory updates itself, so two agents never sell the same unit.
Yes. There is a full Android app, so brokers and site executives catch leads, update stages, share brochures and log site visits from their phone. It keeps working on a weak signal, which matters at projects outside the city. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.
Most property teams are live in a few days, usually one to three. We move your data across from your spreadsheets or old tool for free, set up your project pipeline and inventory, bring your portal leads in, and train your team in Hindi and English.
There are two plans, Flexi and Growth, and the right one depends on your team size and what you need. Pricing is flat with no per-user charge, so every agent and channel partner is covered. Call +91 97122 00017 for the exact price and a free demo.
Estimate how many hours your real estate team could save each week with CIPHER CRM.
Calculate my ROI →Answer 5 quick questions to see if your real estate business is ready for a CRM.
Take the quiz →The key questions to ask any real estate CRM vendor before you buy.
Request the checklist →⏳ Onboarding slots are limited each month - book a demo this week to secure your Real Estate setup.
See how CIPHER CRM would fit your brokerage, developer sales team or channel-partner network. Not a generic pitch. Someone who understands how property sells walks you through it, on your kind of business.
No obligation. No setup fees. Just a straight look at how your team could catch more leads, book more site visits and close more bookings.
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15 dedicated Real Estate sub-vertical CRM pages - each with specific workflows and FAQs
Start with the CRM for residential brokers in India if you are unsure - teams also shortlist the best CRM for real estate marketing agencies in India, and both sit on the best CRM software in India platform.
The common thread across all fifteen: a CRM with lead enquiry management up front, a CRM with invoice billing behind it.
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