Chemical CRM for Makers, Agents & Distributors in India

For most chemicals businesses in India, CIPHER CRM is a strong fit. It is India-first and runs in the browser on any phone or laptop, with lead capture, a sales pipeline, follow-up reminders and invoices with GST on each line in one place, flat-priced and live in 1-3 days. It is used by 192+ businesses across India, rated 4.8/5. Compare it against your own workflow before deciding.

CIPHER CRM builds grade-wise and quantity-wise quotes from your saved price list, so the quote leaves the same hour the RFQ lands. Each RFQ moves through sample and approval stages to the order, and the rep sets a reminder for every reorder and indent chase.

CIPHER CRM uses flat pricing with no per-user fees, so a chemicals business can add its whole team for one predictable cost. Every plan includes quotes and invoices with GST on each line. Exact pricing depends on your size and needs, so call +91 97122 00017 for a quote and a free demo.

Yes, in one click. Every lead and contact row has a WhatsApp button that opens a chat with that buyer, next to call and email. A WhatsApp-style messaging tab inside the CRM is in development. Until then, your team logs each WhatsApp conversation against the customer record in a few seconds and puts a reminder on the next follow-up.

Yes. Every CIPHER CRM plan lets you raise quotations and invoices in INR with GST on each line and the buyer's GST number printed on the bill, then record payments against them without a separate tool. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.

Yes. CIPHER CRM is used by 192+ businesses across 31 industries in India, with teams in chemical clusters like Ankleshwar, Vapi, Surat, Mumbai, Pune and Hyderabad. It is built for the full chemicals sales cycle - RFQs, technical quotations, sample follow-ups, distributor accounts, invoices and payment follow-ups in one system.

RFQs from your website enquiry form land on the lead list on their own, and your team adds phone, email and WhatsApp enquiries in seconds. Each RFQ is assigned to the right product specialist and moves through quotation, sample and approval stages, so your team never loses an RFQ, and owners see the whole pipeline with totals at each stage.

Yes. Each sample sent to a buyer is logged as a task on the enquiry, with the date the lab result is due and a reminder for the rep. Your team keeps lab notes, approval remarks and revision requests on the same record, closing the gap between sample trial and confirmed purchase order.

Yes. Put distributors in their own customer group, add fields for credit limit and territory, and see every invoice, payment and outstanding balance on each account. Sales and finance work from the same record, which removes the errors that come from parallel Excel sheets.

Yes. CIPHER CRM has a quotation and invoice builder in INR. You keep product and grade-wise rates in the price list, set the GST rate on each item, and send branded PDF quotations or invoices in one click. Payment records and outstanding balances update on their own.

Most chemical businesses go live in one to three days. Setup includes free migration from your spreadsheets or existing system, setting up your price list and pipeline stages, and onboarding for your team in Hindi and English at no extra cost.

Yes, in the browser. There is no app to install. Technical sales reps log customer visits, share quotation links and move deal stages from their phones, and export managers handle overseas buyer enquiries from anywhere. It keeps working on low connectivity and syncs when the signal is back. Your buyers get a branded web portal for their quotes and invoices.

CIPHER CRM uses flat monthly pricing with no per-user fees - so your cost does not grow every time you add a team member. Every plan includes every feature, and you choose to pay quarterly or yearly. Call +91 97122 00017 for a custom quote and a free chemicals CRM demo.