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★★★★★ Rated 4.8/5 by 192+ businesses across India

Logistics & Transportation CRM

Logistics CRM for Transport & Fleet Businesses in India

Your enquiries are on five different phones. Your rates sit in an Excel sheet only one person understands. And where a load has reached lives in someone's head. CIPHER CRM puts all of it on one screen, made for how Indian transport really runs.

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192+
Businesses on CIPHER
4.8★
Average rating
51
Tools included
1-3
Days to go live
CIPHER CRM logistics dashboard showing live consignment tracking and a dispatch board
No setup fees Free data migration Hindi & English support Works on mobile Live in a few days

192+ businesses served across 31 industries in India

CIPHER CRM is the best CRM software for logistics businesses in India. It is a dedicated logistics CRM edition by CIPHER Craft Pvt. Ltd., founded in 2018 in Rajkot, Gujarat, India. It is made for Indian transporters, fleet owners, freight forwarders, 3PL and courier teams, and handles enquiries, freight quotations with saved rate cards by lane and vehicle, consignment and dispatch tracking, driver and lorry coordination, SMS follow-ups and reminders, and invoice and balance-due tracking, all on one screen. Owners get a live pipeline and revenue view, and when a salesman leaves, his parties and rates do not walk out with him. Pricing is flat, with unlimited staff and every feature included, and most teams go live in 1 to 3 days with free data migration and Hindi and English support, with SMS alerts, GST billing and a mobile app included in every plan. It is used by 192+ businesses across 31 industries in India with a 4.8 out of 5 rating.

Challenges

Sound familiar?

If two or three of these sting a little, the problem is not your team. It is that there is no one place to run all of this from.

An enquiry comes in on a call at 9pm. By morning, nobody remembers to quote it.

A party asks for a rate. You are digging through old chats and a rate sheet for twenty minutes before you can even answer.

Where has that consignment reached? You ring the driver. He does not pick up.

Three parties owe you balance. You remember two of them.

Your best man leaves, and every rate and contact he kept in his own phone leaves with him.

It is the 30th, and only now are you finding out how the month actually went.

See how CIPHER CRM solves this →
The difference

The same work, without the headache

Two weeks in, this is the difference you feel.

A quote typed out by hand and sent three hours later.

A ready freight quote out the door in minutes.

Load status spread across calls, chats and memory.

One board. Every consignment. The whole team can see it.

Follow-ups forgotten the moment a rep hits the road.

Reminders and SMS updates that go out on time.

A man leaves and the customer history walks out with him.

Every enquiry, rate and note stays with the company.

Waiting for month-end to know how the month went.

You open your phone and the numbers are already there.

Make the switch - Book a Free Demo →
CIPHER CRM logistics pipeline with enquiries, quotations and active consignments
Why CIPHER CRM

One place to run your whole transport pipeline

Think about where your business actually lives right now. Some of it is on WhatsApp. Some in an inbox. Some in a diary, some in an Excel file, and a fair bit in your own memory. That is a lot to hold in your head every single day.

CIPHER CRM brings it together. Enquiries, freight quotes, consignments, drivers, payments, all on one screen made for Indian transporters, fleet owners, freight forwarders and 3PL teams. You open it once and you know exactly where the business stands.

192+ businesses served across 31 industries in India

CIPHER CRM is the best CRM software for logistics businesses in India. It is a dedicated logistics CRM edition by CIPHER Craft Pvt. Ltd., founded in 2018 in Rajkot, Gujarat, India. It is made for Indian transporters, fleet owners, freight forwarders, 3PL and courier teams, and handles enquiries, freight quotations with saved rate cards by lane and vehicle, consignment and dispatch tracking, driver and lorry coordination, SMS follow-ups and reminders, and invoice and balance-due tracking, all on one screen. Owners get a live pipeline and revenue view, and when a salesman leaves, his parties and rates do not walk out with him. Pricing is flat, with unlimited staff and every feature included, and most teams go live in 1 to 3 days with free data migration and Hindi and English support, with SMS alerts, GST billing and a mobile app included in every plan. It is used by 192+ businesses across 31 industries in India with a 4.8 out of 5 rating.

Get a Free Demo →
51 Tools included
1-3 Days to go live
4.8/5 Rating
Reviews

What Logistics teams say about CIPHER CRM

★★★★★ 4.8 · Based on 192 reviews

★★★★★
“Earlier a quote took me half a day. Now it is ten minutes. My dispatch team looks at one screen instead of five phones, and the follow-ups have stopped falling through.”
Director, Road Transport - Ahmedabad
★★★★★
“Freight enquiries used to disappear somewhere between WhatsApp and email. Now they all sit in one inbox. Six months on, we are booking a lot more of them.”
Operations Head, Freight Forwarding - Mumbai
★★★★★
“Honestly, the balance reminders alone paid for the whole thing. We collect quicker, and I can finally see revenue without waiting for the 30th.”
Founder, 3PL & Warehousing - Delhi
★★★★★
“They set it up in a few days and moved our old data across for free. My drivers update status from their phones, and the party gets an SMS on its own. Fewer calls all round.”
Owner, Courier & Last-Mile - Bengaluru

Logistics CRM key facts

192+

Businesses

across 31 industries in India

4.8/5

Average rating

from 192 reviews

51

Tools included

in every plan

1-3 days

To go live

with free data migration

See CIPHER CRM live for your Logistics business

Book a 20-minute demo - see it working with your workflow, decide after.

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Definition

What is a Logistics & Transportation CRM?

A Logistics & Transportation CRM is customer-relationship software configured for how Logistics & Transportation businesses capture leads, manage follow-ups, send quotations, and track payments - replacing spreadsheets and scattered WhatsApp chats with one industry-specific system.

Who it's for

Logistics & Transportation businesses of every size in India - from small logistics & transportation teams running on WhatsApp and spreadsheets to multi-branch operations - that want one place to capture enquiries, follow up on time, quote faster, and track payments.

Core capabilities

Lead capture from calls, web forms, and email; a logistics & transportation sales pipeline; automated follow-ups and reminders; quotations and INR/GST-ready invoicing; payment tracking; a mobile app for field teams; and live owner dashboards - all India-first with a full mobile app.

Capabilities

Everything a transport business needs to win work and deliver it

Ten things CIPHER CRM quietly handles for Indian transport and freight teams, every single day.

CIPHER CRM logistics lead inbox catching enquiries from calls, email and web forms
Lead & Enquiry Management

Logistics lead management that misses nothing

Calls, email, web forms, referrals. It all lands in one inbox. No lead missed, none entered twice, and no more asking around about who was handling that party.

  • Catches leads from calls, email and web forms
  • Hands each one to the right person straight away
  • Full enquiry history sitting in one place

More on Lead & Enquiry Management →

Talk to a Logistics CRM Expert →
CIPHER CRM freight quotation screen with saved lane and vehicle rate cards
Estimates & Quotations

Freight quotes and rate cards in minutes

Your rates for every lane, vehicle and weight slab are saved and ready. Pick, tweak, send. The party has a clean, branded quote in hand while the next transporter is still opening his laptop.

  • Saved rate cards by lane and vehicle
  • A neat PDF quote in one click
  • You can see which quotes got opened

More on Estimates & Quotations →

CIPHER CRM consignment tracking board showing shipments from booking to delivery
Live Consignment & Dispatch Tracking

Live consignment and dispatch tracking

Booking to delivery, every load on one board. You stop calling the driver to ask where the gaadi is. The answer is already on the screen, for you and for the party.

  • Booking-to-delivery status on one board
  • Notes and papers kept on each shipment
  • A heads-up when something is running late
CIPHER CRM fleet coordination view with driver and vehicle availability
Driver & Fleet Coordination

Driver, lorry and fleet coordination

Know which driver and which lorry are free before you promise a party anything. Assign the trip in a tap. And get a reminder before a permit or fitness quietly expires on you.

  • Driver and vehicle availability in one view
  • Assign a trip without ten phone calls
  • Reminders before permits and papers lapse
Talk to a Logistics CRM Expert →
CIPHER CRM automated SMS follow-up alerts for logistics leads
SMS Management

SMS follow-ups that run themselves

Quote sent. Load picked up. Out for delivery. Each update reaches the party by SMS, in their name, without you lifting a finger. The enquiry stays warm even when you are busy.

  • Automatic quote and status updates
  • Follow-up reminders that feel personal
  • One-off or bulk SMS, right inside the CRM

More on SMS Management →

CIPHER CRM invoice and balance-due tracking screen for a logistics customer
Payment & Collection Tracking

Invoices, payments and balance-due tracking

Raise the bill, mark the payment, and let the CRM chase whatever is pending. Your cash flow stops riding on whether somebody remembered to call about the balance.

  • Bill and payment history for each party
  • Balance reminders that go out on their own
  • Clear outstanding and collection reports

More on Payment & Collection Tracking →

CIPHER CRM logistics sales pipeline with enquiry, quote and booking stages
Sales Pipeline

A sales pipeline made for transport deals

Every freight enquiry moves through clear stages, from enquiry to quote to confirmed booking. In one glance you can tell what is close, what is stuck, and what is quietly going cold.

  • Stages that match how logistics sells
  • Your win rate and what is coming, on screen
  • A nudge on deals starting to slip
Talk to a Logistics CRM Expert →
CIPHER CRM customer and vendor database for logistics contacts
Client & Contact Management

One database for shippers, consignees and vendors

Every shipper, consignee and transporter in one place. Their rates, their history, the last thing you spoke about. You search a name, and there it is.

  • Customer and vendor records, together
  • The full rate and conversation history
  • Quick search and simple tags

More on Client & Contact Management →

CIPHER CRM owner dashboard with live logistics revenue and pipeline figures
Custom Report Builder

Live reports and owner dashboards

Leads, revenue, collections, who is pulling their weight. Live, on your phone. You get to decide today with today's numbers, not with a report the accountant sends next week.

  • Live revenue and pipeline on screen
  • Branch and staff performance, side by side
  • Reports you can pull for a review meeting

More on Custom Report Builder →

CIPHER CRM mobile app used by a logistics field team to update shipment status
Android CRM App

The full CRM on your team's phone

Drivers, field staff, branch boys, all working off their phones. A load gets updated from the highway. And it holds up even where the signal gets patchy.

  • The whole CRM on the Android app
  • Update a load from the road
  • Holds up on a weak signal
Talk to a Logistics CRM Expert →
Features

One toolkit for the whole enquiry-to-delivery journey

Twenty things that cover both sides of the business, winning the load and delivering it.

CIPHER CRM logistics features and capabilities

Lead capture

Calls, web, email and referrals, all caught for you.

Freight quotations

Branded freight quotes off your saved rate cards.

Consignment tracking

Every load, booking to delivery, on one board.

Fleet & dispatch

See which driver and lorry are free at a glance.

SMS updates

Quotes, status and follow-ups, straight by SMS.

Sales pipeline

Freight deals moving through stages that make sense.

Invoices & dues

Raise bills, and let the balance chase itself.

Customer database

Shippers, consignees and vendors, all searchable.

Reminders

Never a missed follow-up, renewal or paper expiry.

Mobile app

The full CRM on the Android app, in the field.

Owner dashboards

Revenue, leads and collections, live, any time.

Workflow automation

The repeat steps just run themselves.

Rate cards

Lane, vehicle and weight-slab rates you reuse.

Document storage

LRs, PODs and permits kept on each shipment.

Branch management

Run all your branches from one account.

Role-based access

Decide what each person and branch can see.

Channels

Calls, SMS, email and web enquiries, one inbox.

Customer feedback

A quick rating after each delivery.

Campaigns

Offers out to shippers and old parties.

Onboarding & support

Free migration, setup and help in Hindi & English.

Get CIPHER CRM for your Logistics business →
192+ businesses across India already run on CIPHER CRM
See how this works →
How it works

How it works for a transport team

Three stages, from the first enquiry to the next order.

Step 01

Catch every enquiry

Everything comes into one place, without anyone copy-pasting.

  • Connect calls, web forms, email and referrals
  • Each lead goes to the right person
  • Repeat enquiries merge, so no doubles
  • You stop losing freight leads for good
Step 02

Quote, assign and track

Turn the enquiry into a quote, a trip, and a tracked load.

  • A branded freight quote in minutes
  • Assign the driver and the lorry
  • Follow the consignment to delivery
  • The party stays updated on its own
Step 03

Close, bill and keep them

Win the load, get your money, and get the party back next time.

  • Confirm the booking, raise the bill
  • Chase the balance without lifting a finger
  • The full customer history stays with you
  • Reach out to old parties for repeat loads
Book a Free Demo →
Watch

See it working for a transport team

Two minutes on how a transport team quotes, dispatches and collects with CIPHER CRM.

CIPHER CRM logistics demo preview showing the dispatch and pipeline screens
Compare

CIPHER CRM vs a generic CRM vs spreadsheets

Criteria CIPHER CRM Generic CRM Spreadsheet
Lead capture Auto from web forms & calls Manual or paid add-on Copy-pasted by hand
Follow-up automation Built-in reminders & sequences Limited / extra cost Memory & sticky notes
Conversation history Logged on the customer record Varies Personal phones & chats
Quotations & invoicing INR + GST-ready, built in Add-on or none Word / Excel templates
Logistics-specific workflow Configured for logistics & transportation Generic template None
Pricing model Flat, unlimited users Per-user fees Free but manual
Mobile app Mobile app included Varies / paid No
India-based support Hindi & English, included Overseas / ticket-only None
Decision

Best CRM for Logistics & Transportation businesses in India

For most Logistics & Transportation businesses in India, CIPHER CRM is a strong choice - it is India-first, mobile-first, flat-priced, configured for logistics & transportation workflows, and live in 1-3 days. Compare it against your own requirements before deciding.

  • CIPHER CRM - India-first, mobile-first, flat-priced, and built for logistics & transportation workflows - the best fit for most Indian logistics & transportation businesses.
  • Generic global CRM - Powerful, but built for overseas sales motions; INR/GST billing is usually a paid add-on and per-user pricing adds up.
  • Spreadsheets & WhatsApp - Free and familiar, but leads slip, follow-ups are missed, and there is no single view of your pipeline or payments.
Connected

Mobile app & integrations for Logistics

Mobile app

The full Android field app lets your logistics & transportation field and on-road team capture enquiries, update deals, and raise quotes from anywhere, and it holds up on patchy networks.

Integrations

  • SMS & email
  • Website enquiry forms
  • Excel import & export
  • Customer portal
  • Client mobile app
In practice

A day in Logistics with CIPHER CRM

The 11pm booking call

Trigger: A party rings at 11pm wanting a lorry for a Surat to Delhi load in the morning.

CIPHER CRM: It goes in as a lead with the lane and vehicle noted, and whoever opens the CRM first sees it at the top.

Outcome: The gaadi is assigned by 7am, before the party thinks to ring anyone else.

A consignment goes quiet

Trigger: A booked load has not moved for two days, and nobody has told the party.

CIPHER CRM: The board flags it as running late, and an SMS update goes out on its own.

Outcome: The party hears where the load is from you, not the other way around.

The rate that used to take twenty minutes

Trigger: A regular shipper asks for a rate on a Chennai to Kolkata load.

CIPHER CRM: The rate card is already saved, so a clean branded quote is out in two minutes.

Outcome: You have answered before the next transporter has even opened his laptop.

51 tools included for every logistics & transportation team
See how this works →
Logistics CRM, answered

Common questions about CRM for Logistics & Transportation

Does CIPHER CRM work for Logistics & Transportation businesses?

Yes. CIPHER CRM is built for Logistics & Transportation businesses in India and is used by 192+ companies across the country. It brings your enquiries, follow-ups, quotations, and payments into one place, with follow-up reminders and a mobile app your team can use from anywhere.

Pipelines, fields, and reminders are configured for how logistics & transportation teams actually sell and serve customers - so you are not forced into a generic sales template.

How does a CRM help Logistics teams manage leads?

A CRM captures every logistics & transportation enquiry from calls, web forms, and email into one inbox, assigns it to the right person, and reminds them to follow up - so nothing slips through the cracks and owners see every lead's status in real time.

  • Capture leads from every channel automatically
  • Auto-assign to the right rep
  • Get reminded before every follow-up
  • See each lead's status and source in real time

Which CRM is best for Logistics & Transportation in India?

For most Logistics & Transportation businesses in India, CIPHER CRM is the strongest fit - it is India-first, mobile-first, flat-priced with no per-user fees, and configured for logistics & transportation workflows. Always compare options against your own requirements first.

Option Notes
CIPHER CRM India-first, mobile-first, flat pricing, live in 1-3 days.

Can Logistics businesses use WhatsApp inside the CRM?

WhatsApp Business messaging is planned for the next release phase. Today logistics & transportation teams log every customer conversation against the record, put a name and a date on each follow-up, and send SMS and email from inside the CRM.

Every promise and reply stays on the customer's record, so the full history is ready the day WhatsApp messaging switches on.

How much does a Logistics CRM cost?

CIPHER CRM uses simple flat pricing with no per-user fees, so you can add your whole logistics & transportation team without the bill climbing. Exact pricing depends on your team size and needs and is shared on a quick demo call - call +91 97122 00017.

Two plans - Flexi and Growth - both include unlimited staff and clients.

How do I get started with CIPHER CRM for Logistics?

Getting started takes 1-3 days. Book a free demo and our India-based team configures your pipeline, imports your existing leads and customers for free, and trains your staff - so you go live ready to sell.

No technical skills needed - setup and data migration are handled for you.

Success story

How a Logistics business grew with CIPHER CRM

The client

A Rajkot transporter with a dozen lorries and three office staff, running the whole business off two phones and a rate sheet in Excel.

The challenge

Bookings came in on calls and WhatsApp, and some never got quoted. Balances were chased from memory, and when a salesman left, his party contacts and rates walked out with him.

The solution

They moved to CIPHER CRM in a couple of days, with the old data brought across for free. Every enquiry in one inbox, rate cards saved, a consignment board the whole office can see, and balance reminders that go out on their own.

The result

Quotes that took half a day now take minutes, fewer balances slip, and the party list finally belongs to the firm, not to whoever happened to answer the phone.

One more thing

Did you know?

Most logistics & transportation teams lose more deals to slow follow-up than to price. A CRM that reminds you to follow up - and sends some messages automatically - often pays for itself before anything else.

Success stories

Loved by Logistics businesses across India

★★★★★
“The dispatch board ended all the phone-tag between our branches. Best call we made for the transport side.”
Manager, Fleet Operations - Surat
★★★★★
“Quoting off saved rate cards is the real win. We answer a party before the next transporter has even opened his inbox.”
Sales Lead, Air & Sea Freight - Chennai
★★★★★
“The app keeps our on-road boys in sync. Status goes up then and there, not at 8 at night.”
Partner, Packers & Movers - Pune
★★★★★
“Three branches, one account. I check how each one is doing from wherever I happen to be.”
Director, Cold Chain Logistics - Hyderabad
★★★★★
“The customer history stays with the company now, not in one salesman's phone. Bringing a new hire up to speed is finally easy.”
CEO, Bulk & Tanker Transport - Jaipur
★★★★★
“Automatic follow-ups keep every enquiry warm. More of our quotes are turning into actual bookings.”
Business Head, Ecommerce Fulfilment - Nagpur
★★★★★
“Support is real, and in Hindi when we need it. They understood how a transport office works from day one.”
Proprietor, Express Delivery - Lucknow
★★★★★
“Enquiry to invoice on one screen. Cut our office paperwork in half, easily.”
Operations Manager, Customs Brokerage - Kochi
Switching

Moving your Logistics data to CIPHER CRM

Switching is handled for you with free data migration - no spreadsheets to rebuild, no data left behind.

What we migrate

  • Contacts & leads
  • Past quotations
  • Customer history
  • Open deals

How long it takes

Most logistics & transportation businesses are fully migrated and live within 1-3 days. We move your contacts, history, and open deals for you at no extra cost - you do not rebuild anything by hand.

Security & trust

Safe and steady for your business

Locked on the way

Your customer and shipment data travels locked with HTTPS between you and CIPHER CRM.

Right access for each person

Each user and branch sees only what they should, and idle screens sign out on their own.

Regular backups

Regular backups mean a slip or a mistake never costs you your records.

Always on

Built for 99.9% uptime, so the CRM is there whenever your team is.

Talk to a Logistics CRM Expert →
Buyer's guide

How to choose a CRM for your Logistics & Transportation business

Evaluate any Logistics CRM against these criteria - CIPHER CRM is built to meet each one.

  1. India-first & mobile-first

    Choose a CRM built for how Indian logistics & transportation teams actually work - with a full mobile app, INR, and GST built in, not added on later.

  2. Flat, transparent pricing

    Avoid per-user fees that punish you for growing. Flat pricing lets you add your whole team for one predictable cost.

  3. Fast onboarding & migration

    Look for free data migration and go-live in days, not months, so you see value almost immediately.

  4. Mobile-first for field teams

    Your logistics & transportation team works on the move, so make sure the CRM has a real Android field app rather than a squeezed-down website.

  5. Built for logistics & transportation workflows

    Generic CRMs make you build everything from scratch. Pick one already configured for logistics & transportation pipelines and stages.

  6. Local, India-based support

    Choose a partner with India-based support in Hindi and English who understands your business and your timezone.

  7. Secure & compliant data handling

    Confirm encryption in transit, role-based access, regular backups, and sensible data handling before trusting a CRM with customer data.

Book a demo to see how CIPHER CRM answers all 7.

Glossary

Logistics CRM terms explained

Pipeline
The stages a logistics & transportation deal moves through - from new enquiry to quotation to won - so you always know where every opportunity stands.
Lead scoring
A way to rank enquiries by how likely they are to convert, so your team works the hottest logistics & transportation leads first.
Follow-up cadence
The planned schedule of calls, messages, and reminders that keeps every logistics & transportation lead warm until they decide.
Quotation
A priced offer sent to a customer; in CIPHER CRM it is built from saved rate cards and tracked until it is accepted.
Customer 360
A single view of everything about a customer - enquiries, deals, quotes, payments, and conversations - in one place.
Sales funnel
The journey from many enquiries at the top to fewer won customers at the bottom, showing where logistics & transportation deals drop off.

Logistics CRM frequently asked questions

FAQ

Logistics CRM, questions people ask us

What is the best CRM for logistics companies in India?

For most logistics and transport businesses in India, CIPHER CRM is a strong fit. It is India-first with a full mobile app, capturing freight enquiries, sending quotes and following up in one place, flat-priced and live in 1-3 days. It is used by 192+ businesses across India, rated 4.8/5. Compare it against your own workflow before deciding.

How do transporters follow up on freight enquiries?

CIPHER CRM captures every freight and transport enquiry into one inbox, sends a quote, and reminds the team to follow up, so enquiries are chased and more turn into confirmed loads instead of going to a faster competitor. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.

How much does a Logistics CRM cost in India?

CIPHER CRM uses flat pricing with no per-user fees, so a logistics business can add its whole team for one predictable cost. Every plan includes GST billing and a mobile app. Exact pricing depends on your size and needs, so call +91 97122 00017 for a quote and a free demo.

Does Logistics CRM support WhatsApp Business?

WhatsApp Business is coming in the next release phase. For now, every party conversation gets logged on the record, follow-ups carry a name and a date so nothing slips, and SMS updates for quotes and shipments go out on their own.

Is there a Logistics CRM with GST billing?

Yes. Every CIPHER CRM plan includes GST-ready invoicing in INR, so a logistics business can raise compliant quotations and invoices and track payments without a separate tool. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.

Is CIPHER CRM good for logistics and transport businesses in India?

Yes. It is used by 192+ businesses across India and 31 industries, transport and freight among them, with teams in Mumbai, Delhi, Ahmedabad, Bengaluru and Chennai. It is made for transport, fleet, freight, courier and 3PL work, and it holds your enquiries, freight quotes, consignment tracking, dispatch and payment follow-ups in one place.

How does CIPHER CRM help with freight quotations?

Your rates for each lane, vehicle type and weight slab are saved as rate cards. You build a branded quote in minutes, send it as a PDF, see when the party opened it, and turn a yes into a confirmed booking without typing it all again.

Can I track shipments and dispatch in CIPHER CRM?

Yes. Every consignment sits on a booking-to-delivery board your team and your party can trust. Attach the papers, add a note, assign the driver and lorry, and get a heads-up when a load is running late, all from one screen.

Does CIPHER CRM work on mobile for field and on-road teams?

Yes. There is a full Android field app, so drivers, field staff and branch teams catch enquiries, send quotes and update a load from anywhere, and a client mobile app your parties use to check their own shipments. It keeps working even when the signal is weak.

Can CIPHER CRM send automated WhatsApp and SMS updates?

SMS, yes. Quote confirmations, shipment updates and follow-up reminders go out by SMS on their own, to one party or a whole list. WhatsApp updates arrive in the next release phase. Every message the team sends stays on the party's record.

How long does it take to set up CIPHER CRM for a logistics business?

Most transport teams are live in a few days, usually one to three. We move your data across from your spreadsheets or old tool for free, set up your rate cards and pipeline stages, and train your team in Hindi and English.

Does CIPHER CRM help with payments and balance dues?

Yes. You raise the bill, mark the payment, and the CRM chases the balance with reminders. Outstanding and collection reports show you where your money is, without any spreadsheet chasing. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.

How much does CIPHER CRM for logistics cost?

There are two plans, Flexi and Growth, and the right one depends on your team size and how much you ship. We share the exact price on a quick call. Call +91 97122 00017 for pricing and a free demo.

Free resources

Free tools for Logistics teams

Logistics CRM ROI Calculator

Estimate how many hours your logistics & transportation team could save each week with CIPHER CRM.

Calculate my ROI →

Logistics CRM Readiness Assessment

Answer 5 quick questions to see if your logistics & transportation business is ready for a CRM.

Take the quiz →

Logistics CRM Evaluation Checklist

The key questions to ask any logistics & transportation CRM vendor before you buy.

Request the checklist →

⏳ Onboarding slots are limited each month - book a demo this week to secure your Logistics setup.

Book a free demo for your transport business

See how CIPHER CRM would fit your transport, fleet or freight work. Not a generic pitch. Someone who understands logistics walks you through it, on your kind of business.

No obligation. No setup fees. Just a straight look at how your team could quote and dispatch faster.

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Ready to grow your Logistics business?

192+ businesses across India already run on CIPHER CRM. Quote quicker, dispatch calmer, and stop chasing your own money.

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All industries Features About FAQ

Free onboarding

Free data migration, setup and team training in Hindi and English.

No long contracts

Simple plans made for Indian transport businesses of every size.

Sub-Industries

Explore Logistics & Transportation CRM by Sub-Industry

15 dedicated Logistics sub-vertical CRM pages - each with specific workflows and FAQs

The busiest editions here are the CRM for road transport fleet in India and the best CRM for air sea freight in India - both run on the same best CRM software in India core.

Whichever sub-industry you pick, the day runs on a CRM with lead enquiry management and a CRM with task assignment underneath.

Also searched as: logistics CRM, best CRM for logistics in India, CRM software for logistics companies, logistics CRM India, CRM for logistics, logistics CRM software, logistics sales pipeline, logistics lead management, logistics customer management.

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Ecommerce Fulfilment Companies

crm for ecommerce fulfilment companies

Cross-Border & Import Export Agents

crm for cross border import export

Bulk & Tanker Transport Operators

crm for bulk tanker transport

Express & Same-Day Delivery

crm for express same day delivery

Supply Chain Consulting Firms

crm for supply chain consulting firms

Rail Cargo & Logistics Companies

crm for rail cargo logistics

Port Handling & CFS Operators

crm for port cfs
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