Textile CRM for Mills, Wholesalers & Exporters in India

For most textile businesses in India, CIPHER CRM is a strong fit. It is India-first and runs in the browser on any phone or laptop, with lead capture, a sales pipeline, follow-up reminders and invoices with GST on each line in one place, flat-priced and live in 1-3 days. It is used by 192+ businesses across India, rated 4.8/5. Compare it against your own workflow before deciding.

In CIPHER CRM each sample is a task linked to the buyer, moving on a board from sent to approved or rejected. Your team sets a reminder to chase the buyer after it goes out, logs each reply as a follow-up, and turns an approval into a quote and order, so promising samples are not left hanging.

CIPHER CRM uses flat pricing with no per-user fees, so a textile business can add its whole team for one predictable cost. Every plan includes quotes and invoices with GST on each line. Exact pricing depends on your size and needs, so call +91 97122 00017 for a quote and a free demo.

Yes, in one click. Every lead and contact row has a WhatsApp button that opens a chat with that buyer, next to call and email. A WhatsApp-style messaging tab inside the CRM is in development. For now, your team logs each conversation as a follow-up on the record, with a name and a date.

Yes. Every CIPHER CRM plan lets you raise quotations and invoices in INR with GST on each line and your buyer's GST number printed on the bill, then record payments against them, without a separate tool. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.

Yes. CIPHER CRM is used by 192+ businesses across India, including fabric mills, garment exporters, yarn manufacturers, home textile brands, and wholesale traders in key hubs like Surat, Tiruppur, Ahmedabad, Ludhiana, Bhilwara, Mumbai, and Jaipur. It is designed for the full textile sales cycle from buyer enquiry and sampling through to order confirmation, invoicing, and payment collection.

Every sample request becomes a task on a board with stages you name, such as sent, under review, comments received, and approved or rejected. A checklist on the task covers lab dips and strike-offs, a reminder nudges your team to chase the buyer, and a shareable task link lets the buyer or agent see the status without a login.

Yes. You set lead statuses that match your export cycle, such as enquiry, tech pack sent, sampling, price negotiation and purchase order confirmed. Buyer specifications, commercial documents and test reports are attached to each record, and quotes and invoices go out in the buyer's own currency.

Yes. Each agent gets a login limited to their own buyers and enquiries, and every lead can be tagged with the agent who brought it. That gives you a clear record of who brought which buyer at the end of each season. CIPHER CRM does not calculate commissions, but the order and invoice history per agent sits in one place.

Yes. You raise invoices in INR with CGST and SGST or IGST on each line, record advance and balance payments per buyer, and the status moves from Unpaid to Partially paid to Paid on its own. Overdue invoices are flagged, every payment gets a PDF receipt, and a Payments ledger grouped by month shows what came in.

Yes. You group buyers by product category, region or buyer type, pull the list when a new collection is ready, and call, WhatsApp or email each one from the row in a click. It does not send bulk messages, but every reply is logged as a follow-up with a date, so the whole team sees who has been reached.

Most textile businesses go live within 1 to 3 days. Setup includes free migration of your buyer database, order history, and agent records from spreadsheets or previous tools, along with setting up your sampling stages, saved rates, and tax rates. Onboarding and training are provided in Hindi and English by an India-based team that understands the textile industry.

CIPHER CRM is offered at flat pricing with no per-user fees, so you can add your full sales, accounts, and production team without the bill increasing every time. Every plan includes every feature, and you choose to pay quarterly or yearly. Call +91 97122 00017 or book a free demo online to get a custom quote for your textile business.