Enquiries missed across channels
Enquiries from calls, WhatsApp, Instagram DMs, and web forms get missed before anyone follows up.
Trusted by 192+ Event Management businesses across India
An event business runs on dozens of small promises. An enquiry arrives on Instagram, a venue is held, vendors are confirmed in three WhatsApp groups, and an advance is due. When that sits in chats and notebooks, a confirmation gets missed and the client hears about it on the day.
CIPHER CRM for event management keeps enquiries, proposals, venue and vendor notes, event dates and advances in one place. Coordinators see which events are confirmed, and a reminder nudges them before a payment is due. Tell us what events you run and we will set it up.

Screenshot coming soon
Trusted across India.192+ event businesses served across India
CIPHER CRM is the best CRM software for event management businesses in India. It is a dedicated Event Management CRM edition by CIPHER Craft Pvt. Ltd., founded in 2018 in India. It is made for event planners, wedding planners, corporate event teams and AV production houses.
It manages enquiries, event proposals, quotations, vendor checklists, the booking pipeline, event dates and advance and balance payments, with proposals clients accept online and every feature included in every plan. It is used by 192+ businesses across India with a 4.8 out of 5 rating.
If two or three of these sting a little, the problem is not your team. Enquiries, quotes, vendor bookings and advance dues are spread across calls, WhatsApp groups and Word files, with no one place to run your events from.
Enquiries from calls, WhatsApp, Instagram DMs, and web forms get missed before anyone follows up.
Proposals and quotations are built from scratch in Word each time, taking hours instead of minutes.
Vendor confirmations, venue bookings, and catering orders are tracked in separate WhatsApp groups.
No single view of which events are confirmed, which are still negotiating, and which need urgent follow-up.
Payments and advance dues are tracked on paper and clients pay late because nobody remembers to call.
When a coordinator leaves, all client history, vendor contacts, and event notes leave with them.
Your events get less stressful. Proposals go out quickly, every vendor is ticked off on one list, and no advance payment slips past you. Clients book with you because you reply first and stay organised.
Proposals built from scratch in Word and sent a day later
Branded event proposals sent in minutes from ready templates
Vendor status scattered across six different WhatsApp groups
One vendor checklist per event, with live X of Y done on the row
Follow-ups forgotten when coordinators are on-site all day
Dated follow-up reminders keep every enquiry warm
Client advances and balance dues tracked on sticky notes
Every advance recorded with a receipt, and a live Overdue flag on the balance
Owners wait until Monday morning for any pipeline update
A progress board with the booking value of each stage, updated as the team works
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CIPHER CRM brings every enquiry, proposal, vendor confirmation, venue booking and payment into one place, so your team stops juggling spreadsheets, WhatsApp threads and notebooks to plan each event.
Built for Indian wedding planners, corporate event organisers, exhibition companies, AV and production houses and banquet venues, it turns scattered calls and chats into a clean pipeline. When a coordinator moves a booking, the owner sees it change on their screen too.
The client
A growing Event Management business in India, running on spreadsheets and WhatsApp across a small team.
Enquiries were scattered across phones and chats, follow-ups were missed, and the owner had no clear view of the pipeline, payments, or team performance.
They moved to CIPHER CRM with free data migration - every enquiry in one list, follow-up reminders with a name and a date, branded quotations, and invoices that show what is paid and what is overdue.
The result
Within weeks, follow-ups stopped slipping and the team responded noticeably faster - turning more of the same enquiries into paying customers.
Ten ways CIPHER CRM helps Indian event planners and corporate event teams win and retain more clients.
Website forms drop enquiries straight in, and your team adds calls, Instagram DMs and referrals in seconds, so no wedding or corporate event lead slips through before a follow-up.
Build branded event proposals in minutes from saved service packages, venue combos and per-head catering rates. Send a link, and the client opens it, downloads the PDF and accepts or declines online.
Give every event a checklist for each vendor confirmation, venue booking, AV requirement and catering order. Assign items to coordinators and see how many are done without opening the event.
Move every enquiry through clear stages - Enquiry, Site Visit, Proposal Sent, Advance Received, Event Confirmed - with nothing falling between stages.
Put a dated reminder on every proposal follow-up, advance due and vendor deadline. When it is due, the coordinator gets a notification and makes the call, and every conversation is logged on the record.
Raise the event invoice with GST on each line, record the advance and every part payment by UPI, cash, cheque or bank transfer, and send the client a PDF receipt each time. The balance and status update as you go.
See every upcoming event, task due date and reminder on one shared month or week calendar, so you spot a clash before you promise the date to a second client.
Keep the bride, her parents, the corporate admin and every vendor contact on the record they belong to, each with their own phone and email, so no context is lost when a coordinator changes.
Give each client their own sign-in to a web portal with your logo. They see their event, accept the quotation, check invoices and receipts, and message your team, so the family is not calling you ten times a day.
Coordinators open CIPHER CRM in the browser on their phone at a venue recce or on event day. When the banquet hall basement has no signal, it keeps working and syncs once they are back online.
Leads, reminders, quotations, GST invoices, payments, projects, tasks, team chat and your own customer portal sit in one place, so nobody jumps between apps and sheets. A few are below, and you can browse the rest.
Every screen opens at once, then checks for newer data, so a new payment or status change still shows.
Set each customer's currency once, and every quote and bill you make for them uses it.
Keep one billing address, plus a shipping address with its own name for each branch or warehouse.
Choose how the numbers on your invoices, estimates and credit notes look, and get warned before one repeats.
Give one staff member more or less access than their teammates, while everyone else's access stays the same.
Your customers sign in on a page with your logo and find their own bills, quotes, files and messages.
| Criteria | CIPHER CRM | Spreadsheet | Generic CRM |
|---|---|---|---|
| | Online enquiry forms, built in | Copy-pasted by hand | Manual or paid add-on |
| | Reminders and follow-up tracking | Memory & sticky notes | Limited / extra cost |
| | Logged on the customer record | Personal phones & chats | Varies |
| | INR with GST on each line, built in | Word / Excel templates | Add-on or none |
| | Configured for event management | None | Generic template |
| | Flat, unlimited users | Free but manual | Per-user fees |
| | Keeps working offline, then syncs | No | Varies |
| | Hindi & English, included | None | Overseas / ticket-only |
Short answer
Yes. CIPHER CRM is built for Event Management businesses in India and is used by 192+ companies across the country. It brings your enquiries, follow-ups, quotations, and payments into one place, with follow-up reminders and a CRM your team can open in the browser from anywhere.
In more detail
Pipelines, fields, and lead sources are configured for how event management teams actually sell and serve customers - so you are not forced into a generic sales template.
Short answer
A CRM keeps every event management enquiry - from online enquiry forms, calls and walk-ins - in one list, gives each one an owner, and reminds them to follow up, so nothing slips through the cracks and owners see every lead's status update live as the team works.
In more detail
Short answer
For most Event Management businesses in India, CIPHER CRM is the strongest fit - it is India-first, ready for a weak signal, flat-priced with no per-user fees, and configured for event management workflows. Always compare options against your own requirements first.
In more detail
CIPHER CRM: India-first, works on a weak signal, flat pricing, live in 1-3 days.
Short answer
Not as a built-in chat today. Every lead and contact row has a one-click WhatsApp button that opens the chat, and event management teams log each conversation as a follow-up on the record, with a name and a date on the next step.
In more detail
Every promise and reply stays on the customer's record, so the full history is there for whoever picks up the phone next. A WhatsApp-style messaging tab is in development.
Short answer
CIPHER CRM uses simple flat pricing with no per-user fees, so you can add your whole event management team without the bill climbing. Exact pricing depends on your team size and needs and is shared on a quick demo call - call +91 97122 00017.
In more detail
Two plans - Flexi and Growth - both include unlimited staff and clients.
Short answer
Getting started takes 1-3 days. Book a free demo and our India-based team configures your pipeline, imports your existing leads and customers for free, and trains your staff - so you go live ready to sell.
In more detail
No technical skills needed - setup and data migration are handled for you.
Couples want a weekly update on their album and highlight film. On our portal, which carries our logo, they see how far the edit has got.
When a doctors' association wants a quote for their annual CME, I send the proposal as a link. Their secretary opens it on her phone and downloads the PDF for the committee. Once they agree, she presses accept and I see it on my side without chasing anyone.
We had years of exhibitor lists in Excel, a separate sheet for every show. The CIPHER team moved all of it in for free, and within three days our stall sales team was calling past exhibitors.
A tent house bill runs long: shamiana, chairs, a generator, coolers, lights. In CIPHER each line gets its own GST, and the bill numbers run in our own series, same as the old bill book. The PDF we hand the party has our logo and my signature on it.
Every show meant one more WhatsApp group for our own team. Each booking has its own chat thread now, and when someone drops the artist's rider in, it sits in that booking's attachments.
Sponsor talks for our awards night drag on for weeks. When a brand manager says to call after Pongal, her lead gets a reminder dated the Monday after.
A city run is all small bills: medals, bibs, water, barricades. We log every expense against that run's project the day it comes in.
When we start sponsor pitches for the autumn festival, I open each brand's record in CIPHER first. Last year's proposal sits there with what we asked for, what they finally paid, and the notes from every call, so nobody on my team walks into a meeting cold.
Many of our hybrid town halls are for teams in Dubai and Singapore, so one month's bills can go out in dirhams, dollars and rupees. We set a client's currency once and every quote and invoice follows it.
Your client briefs, vendor contacts and payment data travel over an encrypted HTTPS connection.
Your bookings and payments are there on event day, with 99.9% uptime.
Give coordinators and vendor managers access only to what they need.
Regular backups keep your event and client data safe and recoverable.
Evaluate any Event Management CRM against these criteria - CIPHER CRM is built to meet each one.
Choose a CRM built for how Indian event management teams actually work - with rupee billing and GST on every line built in, not added on later.
Avoid per-user fees that punish you for growing. Flat pricing lets you add your whole team for one predictable cost.
Look for free data migration and go-live in days, not months, so you see value almost immediately.
Your event management team works on the move, so make sure the CRM opens on any phone and keeps working when the signal drops, instead of losing what they typed.
Generic CRMs make you build everything from scratch. Pick one already configured for event management pipelines and stages.
Choose a partner with India-based support in Hindi and English who understands your business and your timezone.
Confirm encryption in transit, access by job role, regular backups, and sensible data handling before trusting a CRM with customer data.
See how CIPHER CRM answers all 7 on your own data.
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The stages a event management deal moves through - from new enquiry to quotation to won - so you always know where every opportunity stands.
Screenshot coming soon
Where a event management enquiry came from - an online enquiry form, a referral, a walk-in - so you can see which channels bring the leads worth chasing.
Screenshot coming soon
The planned schedule of calls, messages, and reminders that keeps every event management lead warm until they decide.
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A priced offer sent to a customer; in CIPHER CRM it is built from your saved price list and tracked until the customer accepts or declines it.
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A single view of everything about a customer - enquiries, deals, quotes, payments, and conversations - in one place.
Screenshot coming soon
The journey from many enquiries at the top to fewer won customers at the bottom, showing where event management deals drop off.
The things Indian business owners ask us most, answered straight.




For most event planners and organisers in India, CIPHER CRM is a strong fit. It is India-first and works in any browser, even offline at a venue, capturing event enquiries, building quotes, keeping event dates on a calendar and following up in one place, flat-priced and live in 1-3 days. It is used by 192+ businesses across India, rated 4.8/5. Compare it against your own workflow before deciding.
CIPHER CRM brings every event enquiry from online enquiry forms, calls and referrals into one list, puts the requested date on the shared calendar so you can see a clash before you promise it, sends a quote, and reminds the team to follow up, so promising enquiries turn into confirmed bookings instead of going cold.
CIPHER CRM uses flat pricing with no per-user fees, so an event business can add its whole team for one predictable cost. Every plan includes every feature, from proposals and payment receipts to the client portal. Exact pricing depends on your size and needs, so call +91 97122 00017 for a quote and a free demo.
Yes, in one click. Every lead and contact row has a WhatsApp button that opens a chat with that person, next to call and email. A WhatsApp-style messaging tab inside the CRM is in development. Today your team logs every client conversation on the booking record and works from reminders that carry an owner and a due date.
Yes. CIPHER CRM quotations and invoices are in INR with GST on each line, and you can add more than one tax per line and print the client's tax number. An event business can raise quotations and invoices and record payments without a separate tool.
Yes. CIPHER CRM is used by 192+ event businesses across India, including teams in Mumbai, Delhi, Ahmedabad, Bengaluru, and Jaipur. It is built for wedding planners, corporate event organisers, banquet halls, exhibition companies, catering teams, and AV production houses, covering enquiries, proposals, vendor coordination, bookings, and payment tracking in one system.
CIPHER CRM lets you build branded event proposals in minutes using saved service packages, venue combos and per-head catering rates. You send each proposal as a link, and the client views it, downloads the PDF and accepts or declines online. You can turn an accepted proposal into an invoice without typing the details again.
Yes. Every vendor confirmation, venue booking, AV requirement and catering order can sit on a checklist for that event, with each item assigned to a coordinator. The team sees how many items are done on the event row, and you can share a task link with a vendor without giving them a login.
Yes. CIPHER CRM is used by both wedding planners handling client briefs, decor, and catering coordination, and corporate event teams managing conferences, exhibitions, and award galas. Pipeline stages, saved proposal text, and checklists can all be set up to match your specific event type and sales cycle.
Coordinators call, WhatsApp or email a client in one click from the lead or contact row and log the outcome on the record. Clients can also see their event, quotation and payments in your branded portal and message your team there. A WhatsApp-style messaging tab is in development.
Most event management teams go live within 1 to 3 days. Setup includes free migration of your existing client and booking data from spreadsheets or your current tool, setting up your pipeline stages and saved proposal text, and team training in Hindi and English at no additional cost.
Yes. You raise invoices with GST on each line for each event, record the advance and every part payment, and a PDF receipt is created each time. The invoice shows Unpaid, Partially paid or Paid with a live Overdue flag, and a payments ledger grouped by month shows what has come in.
Every plan includes every feature, and you choose to pay quarterly or yearly. There are no per-user fees, so your whole team is covered. Contact +91 97122 00017 for pricing and a free demo. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.
15 dedicated Event Management sub-vertical CRM pages - each with specific workflows and FAQs
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