CRM by industry
CRM by Industry - 31 Industries in India
CIPHER CRM serves 31 industries across India - each with its own dedicated hub. Search yours and see your solution in seconds.
CIPHER CRM is the best industry-specific CRM software in India - an India-first CRM by CIPHER Craft Pvt. Ltd. (Rajkot, est. 2018) with dedicated editions for 31 industries and 465 sub-industries. GST billing, follow-up reminders and a mobile app are included in every plan. Trusted by 192+ businesses across India, rated 4.8/5.
Trusted across every major sector
CIPHER CRM across industries - key facts
31
industries served
ciphercrm.co192+
businesses on CIPHER CRM
CIPHER Craft, 20264.8/5
average rating
192 reviews2018
serving India since
CIPHER Craft Pvt. Ltd.Browse all 31 industries
Grouped by sector so you find yours fast. Click your industry to see its dedicated CRM.
Most popular
Which sector is your business in?
Logistics & Transport 3
Health & Wellness 5
Professional Services 6
Property & Built Environment 5
Industrial & Energy 5
Consumer, Retail & Education 7
No match for that search. Tell us your industry →
✓ Not sure which fits? Use the search above or take the 10-second sector quiz.
Why an industry-specific CRM beats a generic one
Configured, not blank
Pipelines, stages, and fields come ready for your vertical - you do not spend weeks building a generic CRM into shape.
Speaks your language
Industry terms, workflows, and reports match how your business actually runs, so your team adopts it faster.
India-first by default
INR billing, GST invoicing, and follow-up reminders are built in - the things Indian businesses need that global CRMs treat as add-ons.
Live in days, not months
A generic CRM can take months to fit your workflow. An industry edition goes live in 1-3 days with free migration.
CRM adoption across Indian industries
- 40%
- of SMB enquiries are lost to slow or missed follow-up CIPHER CRM onboarding data, 2026
- 5+ hrs
- saved per week, per rep, after moving to a structured CRM CIPHER CRM customer reports
- 31
- industries now running India-first CRM workflows on CIPHER CIPHER Craft, 2026
Methodology: directional figures based on aggregated CIPHER CRM usage across 192+ businesses; actual results vary by industry and team.
One proven engine powers every industry edition
Lead capture
Collect enquiries from calls, web forms, and walk-ins into one list.
Sales pipeline
Move every deal through clear, visible stages.
Follow-up automation
Never miss a follow-up, renewal, or callback.
Quotes & GST billing
Send the quote, raise the GST bill, and chase the payment from one screen.
Mobile app
Run the full CRM from the Android app in the field.
Reports & dashboards
See leads, revenue, and team performance live.
Found your industry? See your solution live
Book a 20-minute demo, or jump straight into your industry hub.
Businesses like yours already run on CIPHER CRM
“We went from quoting in hours to minutes. Every shipment and follow-up now lives in one place.”
“Automatic appointment reminders cut our no-shows by nearly a third in the first month.”
“Leads from four property portals finally land in one inbox - we stopped losing half of them.”
“Flat pricing and free migration made switching easy. Our advisors adopted it in a week.”
Illustrative cross-industry reviews - replace with verified customer quotes.
What third parties say
Industry-specific CRM vs generic CRM vs spreadsheets
| Criteria | CIPHER (industry-specific) | Generic CRM | Spreadsheet |
|---|---|---|---|
| Fit for your industry | Configured out of the box | Build it yourself | None |
| Setup time | 1-3 days | Weeks to months | Immediate but chaotic |
| Follow-up reminders | Built in, automatic | Add-on or basic | Manual, easily missed |
| INR + GST billing | Built in | Add-on or none | Manual templates |
| Pricing model | Flat, unlimited users | Per-user fees | Free but manual |
| India-based support | Hindi & English, included | Overseas / ticket-only | None |
Mobile-first, GST-ready, made for Indian B2B
One inbox
Capture enquiries from calls, web and chat, send quotes, and track every reply as a lead - all inside the CRM.
Mobile app
A full Android field app that holds up even on low connectivity.
India-first
INR billing, GST invoicing, and Hindi & English support, built in from day one.
Switching is fast - whatever you use today
Whatever your industry and whatever tool you use now, we move your data for you in three simple steps.
Share your current data
Export from your spreadsheet or existing CRM - we take it from there.
We migrate it for free
Contacts, history, open deals, and past quotations, mapped to your industry pipeline.
Go live in 1-3 days
With hands-on onboarding from our India-based team.
Also searched as: CRM by industry, industry-specific CRM India, CRM for my industry, vertical CRM solutions, industry CRM India.
Not sure which industry? Book a demo
Tell us about your business and a specialist will match you to the right CIPHER CRM edition.
You send your details
A specialist calls within hours
You get a personalised demo
No card, no commitment. Join 192+ businesses across 31 industries.
Industries directory - frequently asked questions
Questions about CRM by industry
Which industries does CIPHER CRM serve?
CIPHER CRM serves 31 industries in India - including logistics, healthcare, real estate, financial services, education, ecommerce & retail, legal, manufacturing, hospitality, and more. Each industry has its own dedicated CRM hub with workflows built for that vertical.
Is there a CRM for my industry?
Almost certainly. CIPHER CRM covers 31 industries and 465 sub-verticals across India. Use the search box above to find yours, or browse the grouped directory. If you still cannot find it, tell us and we will show you how CIPHER fits.
What if my industry isn't listed?
Tell us your industry using the "Don't see your industry?" form and our team will show you how CIPHER CRM adapts to your workflow. The same India-first engine - leads, follow-ups, quotations, GST bills, payments - works across virtually any B2B business.
What is an industry-specific CRM, and how is it different from a generic one?
An industry-specific CRM ships with pipelines, fields, and reminders already configured for how your vertical sells and serves customers - so you do not build it from scratch. CIPHER CRM also has INR billing, GST invoicing and follow-up reminders built in, and goes live in 1-3 days.
How much does CIPHER CRM cost?
CIPHER CRM uses simple flat pricing with no per-user fees, so you can add your whole team for one predictable cost. Exact pricing depends on your team size and needs and is shared on a quick demo call. Call +91 97122 00017.
How long does setup take?
Most businesses go live within 1-3 days. After a short discovery call, our India-based team configures your industry pipeline, imports your existing leads and customers for free, switches on your billing and reminders, and trains your staff.
Is CIPHER CRM secure?
Yes. Your data is encrypted in transit and at rest, protected by role-based access and daily backups, and hosted to meet Indian business requirements. CIPHER Craft Pvt. Ltd. has served Indian businesses since 2018.
Does CIPHER CRM work on WhatsApp and mobile?
WhatsApp Business messaging is planned for the next release phase. Today your team logs every conversation against the customer, sets a follow-up reminder with a name and a date on it, and sends SMS from the CRM. On mobile, the Android field app puts the full CRM on your team's phones, with a separate client mobile app for your customers, so enquiries get captured and deals get updated from anywhere.
Tell us your industry - we'll show you how CIPHER fits
The same India-first engine works across virtually any B2B business. Message us your industry and we'll tailor a demo.
💬 Tell us on WhatsApp⏳ Onboarding slots are limited each month - book a demo this week to secure your setup.
A CRM for every industry, built for India
Find your industry, or talk to us now. ☎ +91 97122 00017