CRM custom labels: give each section the name your team uses

Yes. You can rename modules in CIPHER CRM to whatever your business calls them. Leads can become Inquiries, Projects can become Jobs, and so on. The new name appears everywhere in the app instantly, so your team sees your word on every screen.

Everywhere in the app. Once you rename a module, CIPHER CRM uses the new name across the product straight away, so you are not left with your word in the menu and the old default on the screens behind it. Your whole team sees the same label.

Yes. If your wording changes, for example when you add a new line of work, rename the module again and the new name takes over everywhere. Renaming is quick, needs no code and only changes the label, not the records inside the module.

Teams often rename Leads to Inquiries, Enquiries or Referrals, and Projects to Jobs, Sites or Events. The best label is simply the word your staff already use when they talk about the work, so the CRM matches the conversations happening around it.

No. Renaming a module in CIPHER CRM takes no code and no support request. You type the name you want and it appears across the app instantly. It is one of the quickest ways to make the CRM feel set up for your business.

Yes. Custom module names are part of CIPHER CRM in every plan, like every other feature. You can rename modules on your first day or at any point after, and there is no add-on to buy before you can start using your own words.