Mark it urgent or pin it: CRM priority flags and pins

CRM priority flags mark how urgent a record is. In CIPHER CRM the flag has two levels, Low and High, and you set it with one click. It applies straight away, so your team can see at a glance which records need attention before the rest.

Two levels keep the flag quick and clear. With a long scale, people argue about the difference between levels and most things drift to the top anyway. Low and High answer the one question that matters: does this need attention before everything else?

Pinning bookmarks a record you want close at hand. Once it is pinned, the Pinned filter on that list shows it along with everything else you have pinned, so you can get back to it in one click instead of searching or scrolling.

No. Priority says how urgent a record is, while a pin simply bookmarks it. You might pin a low-priority project you check every day, or flag a lead High without pinning it. Keeping them separate lets each one do its own job.

The Pinned filter is on the main lists in CIPHER CRM, including leads, customers, projects, tasks and the sales documents in Drive. It sits next to quick filters such as Assigned to me and Created by me, so it is easy to switch between them.

No. Pinning, unpinning and changing a priority flag all apply the moment you click, like every action in CIPHER CRM. There is no save button between you and the next record, and a slow connection does not hold you up.

No. The priority flag in CIPHER CRM is a simple Low or High choice by design. If you need to group records in more ways, tags and statuses give you that room while the flag stays quick to read. 192+ businesses run CIPHER CRM across 31 industries, with a 4.8/5 average rating.