What is sales document management?
Sales document management means keeping all the paperwork of selling, from first offer to final payment, in one organized place. Instead of separate folders, sheets and inboxes, every document is a record you can find, filter and discuss. In CIPHER CRM that place is called Drive, and it holds six kinds of sales document.
Drive in CIPHER CRM is one hub for the documents that follow a sale. Its home screen looks like a set of folders, one for each category: Proposals, Estimates, Invoices, Credit Notes, Payments and Expenses. The owner can switch any category off if the business does not use it, and give each staff member access to some categories and not others. Inside each folder you can filter by Assigned to me, Created by me or Pinned, by the related lead or customer, by assignee, by status and by a date filter made for that document type, or run a full text search. The owner can add optional detail tabs per document type, such as Checklist, Attachments, Documents, Tasks, Reminders, related documents and an Activity log. Every document also has its own internal chat, private notes and a separate customer thread. It comes in every plan.