What is session management in a CRM?
CRM session management is how a CRM handles the places you are signed in. Each browser or computer where you have signed in holds its own session until you sign out. In CIPHER CRM, a password change can end every other active session at once, so any place you left signed in has to sign in again.
Every time you sign in to CIPHER CRM from a browser, that browser holds an active session until you sign out. Over a busy month those sessions add up: the office computer, a laptop at home, a machine at a client's office, maybe a shared computer at a front desk. CIPHER CRM gives you a clean way to close them. When you change your password, CIPHER CRM warns you if your account is open anywhere else, and the change can end every other active session at once. The browser you are using stays signed in, and every other place has to sign in again. This matters most when a device goes missing, when you signed in somewhere you should not have stayed, or when you think someone else knows your password. It is included in every plan of CIPHER CRM, used by 192+ businesses and rated 4.8 out of 5.