A product enquiry comes in and the demo is not booked fast enough.
CIPHER CRM for smart home & proptech companies, in plain words
A proptech CRM is one place to sell and deliver: it captures product leads from homeowners, builders and developers, books demos, moves deals through the pipeline, and coordinates installations, instead of scattered tools.
Smart home and proptech companies across India selling automation and technology to homeowners, builders and developers.
92 Features included
Go live in 1-3 days
4.8/5 Rating

Screenshot coming soon
Trusted across India.192+ businesses served across India
CIPHER CRM is an India-first CRM for smart home and proptech companies, built by CIPHER Craft Pvt. Ltd. (est. 2018). It captures product leads, books demos, tracks the sales pipeline and installations, and follows up, on one screen. Used by 192+ businesses across India, rated 4.8/5, flat-priced, live in 1-3 days.
- 4.8/5
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192+ businesses
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Trusted since 2018
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India-first
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Works offline
Do these everyday problems in smart home & proptech companies sound familiar?
Muddled installs and slow demos are a coordination gap, and your sales staff are not to blame. Demo kits move between sites, installer calls happen off record, and revised quotes hide in old emails.
Developer and builder deals stall without structured follow-up.
Installations are coordinated over calls and get muddled.
The founder cannot see the sales funnel by source.
Client history sits with individual sales people.
A sample flat demo is booked with the kit confirmed. Builder deals for large projects show their stage and value, post-handover lock issues get an owner, and revised quotes start from the last version.
Smart Home & PropTech Companies enquiries scattered across notebooks, calls and WhatsApp
Every smart home & proptech companies enquiry captured in one list with a named owner
Nobody is sure who was meant to manage property enquiries and site visits
A named owner and a due date on every smart home & proptech companies follow-up
Quotes rebuilt by hand and sent hours late
Branded quotes from saved item rates in minutes
No single view of how you track leads and follow-ups
A progress board with deal values, and a live overdue flag on unpaid bills
Smart Home & PropTech Companies history walks out of the door when staff leave
Every deal, quote and note kept on the customer record
How a Smart Home & PropTech Companies business grew with CIPHER CRM
The client
A smart-home company selling to homeowners and builders, tracking leads in spreadsheets.
The challenge
Demos were slow to book, builder deals stalled, and installations got muddled.
The solution
They moved to CIPHER CRM: leads captured, demos booked, pipeline tracked, and installations scheduled as tasks.
The result
More demos held, more builder deals closed, and smoother installations.
CIPHER CRM vs spreadsheets vs a generic CRM
| Criteria | CIPHER CRM | Spreadsheet | Generic CRM |
|---|---|---|---|
| | Pipeline stages, fields and item rates set up for smart home & proptech companies | Whatever the last person set up | Generic sales pipeline you configure yourself |
| | Pipeline & reminders set up for it | Manual, easy to forget | Custom build or add-on |
| | Straight in from your online enquiry forms | Copy-pasted by hand | Manual or paid add-on |
| | Reminders and logged follow-ups | Memory & sticky notes | Limited / extra cost |
| | On the customer record | Personal phones | Varies |
| | Built in, with GST and other taxes per line | Word / Excel templates | Add-on or none |
| | Flat, unlimited users | Free but manual | Per-user fees |
| | Works offline, syncs when back | Paper only | Varies |
| | Live in 1-3 days | Immediate but chaotic | Weeks to months |
| | Hindi & English, included | None | Overseas / email only |
How does a CRM help Smart Home & PropTech Companies teams manage leads?
Short answer
A CRM puts every smart home & proptech companies enquiry from calls, online enquiry forms and walk-ins in one list, gives it a named owner, and reminds them to follow up, so nothing is missed and owners can track leads and follow-ups as it happens.
In more detail
Every smart home & proptech companies lead is tagged by source, so you know which channels actually bring you business.
Which CRM is best for Smart Home & PropTech Companies in India?
Short answer
For most Smart Home & PropTech Companies businesses in India, CIPHER CRM is a strong fit. It is India-first, works in the browser on any phone or laptop, is flat-priced with no per-user fees, and goes live in 1-3 days. Compare options against your own workflow before deciding.
In more detail
CIPHER CRM: India-first, works on any device, flat pricing, live in 1-3 days.
Does a CRM help Smart Home & PropTech Companies teams follow up faster?
Short answer
Yes. A reminder on every smart home & proptech companies enquiry means it is followed up on time, not when someone remembers. Each call is logged on the lead with its outcome, so the whole team can see who was contacted last and when.
In more detail
Pick a lead source once and its starter checklist is added to every new smart home & proptech companies enquiry from that source.
How do Smart Home & PropTech Companies teams track quotations and payments?
Short answer
Your team builds branded quotations from saved smart home & proptech companies item rates, shares each one as a link the customer can accept or decline online, turns a yes into an invoice, and records full or partial payments as they come in.
In more detail
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Quote in minutes, not hours
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See which smart home & proptech companies quotes were accepted or declined
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Record payments against each invoice
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A live overdue flag on anything unpaid past its due date
Can Smart Home & PropTech Companies teams message customers from the CRM?
Short answer
Yes, in a few ways. One click on a lead or contact opens a call, an email or a WhatsApp chat. Customers on your portal get their own support thread with your team. And every smart home & proptech companies follow-up is logged on the record with an owner and a date for the next one.
In more detail
Nothing about a smart home & proptech companies customer lives in a personal phone; the whole story sits on their record, where the next person can pick it up.
How much does a Smart Home & PropTech Companies CRM cost in India?
Short answer
CIPHER CRM uses flat pricing with no per-user fees, so a smart home & proptech companies team can add every user for one predictable cost. What you pay depends on your team size and whether you pay quarterly or yearly, so call +91 97122 00017 for a quote and a free demo.
In more detail
Two plans, Flexi and Growth. Both include unlimited staff and unlimited clients.
Your data stays safe and in your hands
Locked on the way
Your customer and deal data travels locked with HTTPS between you and CIPHER CRM.
Always on
Built for 99.9% uptime, so the CRM is there whenever your team needs it.
Right access for each person
Give each person access only to what they need, and stop anyone guessing passwords.
Regular backups
Regular backups mean a slip or a mistake never costs you your records.
How to choose a CRM for your Smart Home & PropTech Companies business
Evaluate any Smart Home & PropTech Companies CRM against these criteria - CIPHER CRM is built to meet each one.
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India-first, any device
Choose a CRM built for how Indian teams work, with rupee billing and GST on invoices built in, not added on.
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Flat, transparent pricing
Avoid per-user fees that punish you for growing. Flat pricing lets you add your whole team for one predictable cost.
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Fast onboarding & migration
Look for free data migration and go-live in days, not months, so you see value immediately.
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Ready for field teams
Your team works on the move, so make sure the CRM runs on a phone and keeps working when the signal drops.
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Fit for your workflow
Pick a CRM already configured for your pipelines and stages, not a blank template.
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Local, India-based support
Choose a partner with India-based support in Hindi and English who understands your business.
See how CIPHER CRM answers all 6 on your own data.
Book a demoSmart Home & PropTech Companies CRM terms explained
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Screenshot coming soon
Pipeline
The stages a deal moves through, from new enquiry to quotation to won, so you always know where every opportunity stands.
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Screenshot coming soon
Lead
Any enquiry, a call, an online enquiry form or a walk-in, captured in the CRM so it can be followed up and tracked.
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Screenshot coming soon
Follow-up reminder
A nudge you set on a lead that tells your team exactly when to call or message next, so none go cold.
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Screenshot coming soon
Quotation
A priced offer sent to a customer; in CIPHER CRM it is built from your saved item rates and shared as a link the customer can accept or decline.
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Screenshot coming soon
Customer 360
A single view of everything about a customer, the enquiries, deals, quotes, payments and conversations, in one place.
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Screenshot coming soon
Sales funnel
The journey from many enquiries at the top to fewer won customers at the bottom, showing where deals drop off.
Smart Home & PropTech Companies CRM, questions people ask us
The things Indian business owners ask us most, answered straight.




What is the best CRM for Smart Home & PropTech Companies in India?
CIPHER CRM is a strong choice for Smart Home & PropTech Companies in India. It is India-first, with lead capture, a sales pipeline, follow-up reminders, quotations, invoicing and a customer portal in one place, flat-priced and live in 1-3 days. Compare it against your own workflow before you decide.
Which CRM works for Smart Home & PropTech Companies businesses?
A CRM that fits how Smart Home & PropTech Companies teams actually work, capturing enquiries from calls, online enquiry forms and walk-ins, reminding the team to follow up, and tracking quotes and payments in one place. CIPHER CRM is built this way for Indian businesses, with flat pricing and no per-user fees.
Does Smart Home & PropTech Companies CRM handle GST on invoices?
Yes. Every estimate and invoice can carry GST and any other tax on each line, with the customer's tax number printed on the document. Your team raises the bill, shares it as a link or PDF, and records payments against it without leaving the CRM.
How do Smart Home & PropTech Companies manage leads and follow-ups?
Every enquiry from calls, online enquiry forms and walk-ins lands in one list, gets assigned to a person, and carries a reminder for the next follow-up so nothing goes cold. Owners see each lead's stage on the progress board as it changes.
Is CIPHER CRM good for Smart Home & PropTech Companies businesses in India?
Yes. CIPHER CRM is used by 192+ businesses across India and suits teams like yours. It brings leads, follow-ups, quotations and payments into one India-first system, with flat pricing and go-live in 1-3 days. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.
How much does a Smart Home & PropTech Companies CRM cost in India?
CIPHER CRM uses flat pricing with no per-user fees, so a smart home & proptech companies team can add every user for one predictable cost. What you pay depends on your team size and whether you pay quarterly or yearly. Call +91 97122 00017 for a quote and a free demo.
Can a Smart Home & PropTech Companies team WhatsApp a customer from CIPHER CRM?
Yes. One click on a lead or contact opens a WhatsApp chat, a call or an email. The smart home & proptech companies team logs each follow-up on the record and gets reminded before the next one, so no reply is lost in a personal phone.
Can a Smart Home & PropTech Companies team use CIPHER CRM on a phone?
Yes. CIPHER CRM runs in the browser on any phone, tablet or laptop, so your smart home & proptech companies team can add enquiries, update deals and raise quotes on site or on the road. It keeps working on a weak signal and syncs when the connection is back, and your customers get a branded portal of their own.
How long does CIPHER CRM take to set up for Smart Home & PropTech Companies?
Most smart home & proptech companies teams go live within 1-3 days. Setup includes free migration of your existing records, a pipeline configured around how you track leads and follow-ups, and hands-on onboarding from our India-based team in Hindi and English.
Can I migrate my Smart Home & PropTech Companies data to CIPHER CRM?
Yes. Your existing smart home & proptech companies contacts, customer history, past quotations and open deals are migrated for you at no extra cost, so nothing is rebuilt by hand and no enquiry is lost in the switch. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.
Is my Smart Home & PropTech Companies customer data secure?
Yes. Your smart home & proptech companies records travel encrypted over HTTPS, sit behind access set by job role, with protection against password guessing, and are protected by regular backups on a platform built for 99.9% uptime. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.
Which CRM is best for a small Smart Home & PropTech Companies business?
For most small smart home & proptech companies businesses in India, CIPHER CRM is a strong fit: flat-priced, works on any device, and live in 1-3 days with free setup. It is built to help you manage property enquiries and site visits without adding admin work.
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