Build trust, and track every rupee of pipeline.
Loans at volume, field officers across branches, and collections that cannot slip. CIPHER CRM keeps every lead, loan and follow-up on one screen, made for how an Indian NBFC and microfinance business really works.
CIPHER CRM is an India-first CRM for NBFCs and microfinance companies, built by CIPHER Craft Pvt. Ltd. (Rajkot, est. 2018). It captures loan leads, moves each through a pipeline, coordinates field officers, and gives owners a live view across branches, on one screen. Used by 192+ businesses across India, rated 4.8/5, flat-priced, live in 1-3 days.
“Every nbfc & microfinance companies enquiry now lands in one place. We stopped losing leads to slow follow-up.”
Loan leads are handled differently at every branch, with no standard follow-up.
The owner cannot see the pipeline and disbursals across all branches live.
Field officer activity is invisible until a monthly report lands.
Follow-ups on prospective borrowers depend on individual memory.
Client history is fragmented across branches and staff.
NBFC & Microfinance Companies enquiries scattered across notebooks, calls and WhatsApp
Every nbfc & microfinance companies enquiry captured in one inbox and auto-assigned to an owner
Nobody is sure who was meant to manage leads and client follow-ups
A named owner and a due date on every nbfc & microfinance companies follow-up
Quotes rebuilt by hand and sent hours late
Branded, GST-ready quotes from saved rate cards in minutes
No single view of how you track policies and renewals
Live pipeline, payments and balance-due on one dashboard
NBFC & Microfinance Companies history walks out of the door when staff leave
Every deal, quote and note kept on the customer record
An NBFC and microfinance CRM is one place to run lending at scale: it captures loan leads, moves each through a pipeline, coordinates field officers and branches, and gives owners a live view, instead of disconnected spreadsheets.
NBFCs, microfinance institutions and small lenders across India running loan pipelines and field teams across multiple branches.
Lead capture from calls, web forms and walk-ins; a sales pipeline that fits how you work; automated follow-ups and reminders; quotations and INR and GST-ready invoicing; payment tracking; a mobile app; and live owner dashboards.
CIPHER CRM has a purpose-built CRM for NBFC & Microfinance Companies (part of its Financial Services edition); trusted by 192+ Indian businesses, rated 4.8/5, GST billing + follow-up reminders + a field app included in every plan.
Every enquiry from calls, web forms and walk-ins lands in one inbox, gets an owner, and gets followed up.
Automated reminders keep every nbfc & microfinance companies lead warm until they decide.
Send branded, GST-ready quotes in minutes and chase balance payments automatically.
One dashboard shows exactly where every deal stands and what each person is working on today.
The full customer history stays with the business, not with whoever leaves.
Collect enquiries from calls, web forms and walk-ins automatically.
Move every deal through clear, visible stages.
Never miss a follow-up, renewal, or callback.
Build and send branded quotes from saved rate cards.
Log every conversation against the record today; WhatsApp messaging joins in the next release.
Record payments and chase balance dues automatically.
Run the full CRM from the Android app in the field.
See leads, revenue, and team performance live.
Keep every customer and contact in one searchable place.
Automate repetitive follow-ups and status updates.
Control what each user and branch can see and do.
SMS, email and website forms feed one inbox.
192+
businesses on CIPHER CRM
CIPHER Craft, 20264.8/5
average rating
192 reviews1-3 days
average go-live
CIPHER onboarding31
industries served
ciphercrm.coTrigger: A borrower enquires at a branch.
CIPHER CRM: It goes into the same pipeline every branch uses, assigned to a field officer.
Outcome: The lead is handled consistently, wherever it comes from.
Trigger: The founder wants to know today's disbursals.
CIPHER CRM: The dashboard shows leads, pipeline and disbursals across branches, live.
Outcome: Decisions are made on today's numbers, not last month's.
Trigger: A prospective borrower goes silent.
CIPHER CRM: The CRM reminds the field officer to follow up.
Outcome: More enquiries turn into loans.
A CRM captures every nbfc & microfinance companies enquiry from calls, web forms and walk-ins into one inbox, assigns it to a named owner, and reminds them to follow up, so nothing is missed and owners can track policies and renewals in real time.
Every nbfc & microfinance companies lead is tagged by source, so you know which channels actually bring you business.
For most NBFC & Microfinance Companies businesses in India, CIPHER CRM is a strong fit. It is India-first, mobile-first, flat-priced with no per-user fees, and live in 1-3 days. Compare options against your own workflow before deciding.
| Option | Notes |
|---|---|
| CIPHER CRM | India-first, mobile-first, flat pricing, live in 1-3 days. |
Yes. Automated reminders mean every nbfc & microfinance companies enquiry is followed up on time, not when someone remembers. Teams respond noticeably faster and far fewer enquiries go cold while waiting on a callback.
Set the follow-up sequence for nbfc & microfinance companies leads once, and the CRM runs it for every new enquiry.
Your team builds branded, GST-ready quotations from saved nbfc & microfinance companies rate cards, sends them by email or SMS, and tracks each one until it is accepted, then records payments and chases outstanding balances automatically.
WhatsApp Business messaging is on the next-phase roadmap. Today nbfc & microfinance companies teams log every customer conversation against the record, put an owner and a date on the next follow-up, and send SMS and email from the CRM.
Nothing about a nbfc & microfinance companies customer lives in a personal phone; the whole story sits on their record, ready for the day WhatsApp messaging goes live.
CIPHER CRM uses flat pricing with no per-user fees, so a nbfc & microfinance companies team can add every user for one predictable cost. What you pay depends on your team size and the modules you enable, so call +91 97122 00017 for a quote and a free demo.
Two plans, Flexi and Growth. Both include unlimited staff and unlimited clients.
“Every nbfc & microfinance companies enquiry now lands in one place. We stopped losing leads to slow follow-up.”
“Quoting from saved rate cards is the real win. We reply before the competition has opened their inbox.”
“The mobile app keeps our field team in sync, and balance-due reminders improved collections.”
“Setup took under a week with free migration, and we can finally track policies and renewals without chasing anyone.”
| Criteria | CIPHER CRM | Generic CRM | Spreadsheet |
|---|---|---|---|
| Built for NBFC & Microfinance Companies | Pipeline, fields and rate cards preset for nbfc & microfinance companies | Generic sales pipeline you configure yourself | Whatever the last person set up |
| Helps you handle enquiries and documentation | Pipeline & reminders set up for it | Custom build or add-on | Manual, easy to forget |
| Lead capture | Auto from web forms & calls | Manual or paid add-on | Copy-pasted by hand |
| Follow-up automation | Built-in reminders & sequences | Limited / extra cost | Memory & sticky notes |
| Conversation history | On the customer record | Varies | Personal phones |
| Quotations & invoicing | INR + GST-ready, built in | Add-on or none | Word / Excel templates |
| Pricing model | Flat, unlimited users | Per-user fees | Free but manual |
| Mobile app | Mobile app included | Varies / paid | No |
| Onboarding speed | Live in 1-3 days | Weeks to months | Immediate but chaotic |
| India-based support | Hindi & English, included | Overseas / ticket-only | None |
For most NBFC & Microfinance Companies businesses in India, CIPHER CRM is a strong fit. It is India-first, mobile-first, flat-priced, and live in 1-3 days. Evaluate options against your own workflow before deciding.
Methodology: directional figures based on aggregated CIPHER CRM usage; actual results vary by team and workflow.
The Android field app lets your nbfc & microfinance companies team capture enquiries, update deals and raise quotes on site or on the road, and it keeps working on a weak signal. Everything lands in the same pipeline the office sees, and your customers get a client mobile app of their own.
Book a 20-minute demo, see it live, decide after.
Tell us about your business and our specialist, who has worked with 192+ similar teams, will tailor a live demo.
Tell us about your business in two minutes.
Within a few working hours, not days.
See CIPHER CRM running your exact workflow.
✓ No lock-in contract and no card needed - and 192+ Indian businesses already run on CIPHER CRM.
Your existing NBFC & Microfinance Companies records - contacts, enquiries, quotes and payment history - are migrated for you, free. Most teams are live in 1-3 days without rebuilding a single spreadsheet. Your data stays encrypted and access-controlled.
A Lucknow NBFC lending across several branches, tracking loans in branch-level spreadsheets.
Branches worked differently, the pipeline was invisible to the owner, and field activity was unclear.
They moved to CIPHER CRM: one pipeline across branches, field-officer coordination, and live owner dashboards.
Consistent lead handling, a pipeline the owner can see, and better follow-up on every borrower.
We migrate your existing nbfc & microfinance companies contacts, customers and open deals for free, so you rebuild nothing.
Your stages, fields and pricing are configured around how nbfc & microfinance companies teams track policies and renewals.
Add your whole team with no per-user fees, and set who sees what with role-based access.
Most nbfc & microfinance companies teams are live within 1-3 days, with hands-on onboarding from our India-based team.
“Every nbfc & microfinance companies enquiry now lands in one place. We stopped losing leads to slow follow-up.”
“Quoting from saved rate cards is the real win. We reply before the competition has opened their inbox.”
“The mobile app keeps our field team in sync, and balance-due reminders improved collections.”
“Setup took under a week with free migration, and we can finally track policies and renewals without chasing anyone.”
“Automated follow-ups mean no enquiry goes cold. Our conversion has clearly improved.”
“We run multiple branches on one account now, and owners see performance from anywhere.”
“Hindi and English support meant our whole team was comfortable from day one.”
“Customer history stays with the business now, not with whoever leaves. Onboarding new staff is painless.”
CIPHER CRM is a strong choice for NBFC & Microfinance Companies in India. It is India-first and mobile-first, with lead capture, a sales pipeline, follow-up reminders, GST-ready billing and a field app in one place, flat-priced and live in 1-3 days. Compare it against your own workflow before you decide.
A CRM that fits how NBFC & Microfinance Companies teams actually work, capturing enquiries from calls, web forms and walk-ins, reminding the team to follow up, and tracking quotes and payments in one place. CIPHER CRM is built this way for Indian businesses, with flat pricing and no per-user fees.
GST-ready invoicing in INR is built into CIPHER CRM today, so your team raises compliant bills without leaving the CRM. WhatsApp Business messaging is planned for the next release phase; until it lands, conversations are logged on the customer record and SMS covers instant updates.
Every enquiry from calls, web forms and walk-ins lands in one inbox, gets assigned to a person, and triggers automatic follow-up reminders so nothing goes cold. Owners see each lead's stage in real time. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.
Yes. CIPHER CRM is used by 192+ businesses across India and suits teams like yours. It brings leads, follow-ups, quotations and payments into one India-first system, with flat pricing and go-live in 1-3 days. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.
CIPHER CRM uses flat pricing with no per-user fees, so a nbfc & microfinance companies team can add every user for one predictable cost. What you pay depends on your team size and the modules you switch on. Call +91 97122 00017 for a quote and a free demo.
WhatsApp Business messaging arrives in the next release phase. Right now a nbfc & microfinance companies team logs each conversation on the customer record, gets reminded before every follow-up, and sends SMS from the CRM, so no reply is lost in a personal phone.
Yes. The Android field app lets your nbfc & microfinance companies team capture enquiries, update deals and raise quotes on site or on the road, even on a weak signal, and your customers get a client mobile app of their own. Everything lands in the same pipeline the office sees.
Most nbfc & microfinance companies teams go live within 1-3 days. Setup includes free migration of your existing records, a pipeline configured around how you track policies and renewals, and hands-on onboarding from our India-based team in Hindi and English.
Yes. Your existing nbfc & microfinance companies contacts, customer history, past quotations and open deals are migrated for you at no extra cost, so nothing is rebuilt by hand and no enquiry is lost in the switch. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.
Yes. Your nbfc & microfinance companies records travel encrypted over HTTPS, sit behind role-based access with auto-logout on idle screens, and are protected by regular backups on a platform built for 99.9% uptime. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.
For most small nbfc & microfinance companies businesses in India, CIPHER CRM is a strong fit: flat-priced, mobile-first, and live in 1-3 days with free setup. It is built to help you manage leads and client follow-ups without adding admin work.
How do you track enquiries today?
How often do follow-ups slip through?
How big is your team?
You'd see fast value from a CRM built for how you work. Most teams like yours go live in 1-3 days.
See your solution →The right CRM for NBFC & Microfinance Companies is the one that matches how your team already sells - how enquiries arrive, who owns the follow-up, and how quotes turn into payments. Everything below is covered in depth on our guides.
The key questions to ask any CRM vendor before you buy.
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Every day without a system is more leads lost. Book a free demo today. ☎ +91 97122 00017
Many teams start from the best CRM for financial in India overview, then cross-check the CRM for chartered accountants in India before they commit.
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Day to day this edition works as a CRM with lead enquiry management first, with a CRM with follow up reminders right beside it.
Features this team uses most: lead enquiry management software · follow up reminders software · invoice billing software · estimates quotations software · payment collection software