Insurance & Intermediaries CRM

CRM for Insurance Advisors and Brokers Selling in India

Build trust, and track every rupee of pipeline.

A family's health policy lapses because the renewal date lived in your diary. A client calls from the hospital about a claim, and you dig through old chats for the policy number. A lead asks for a term quote, and by the time you send it they bought online. Right now that runs across your phone, a file cabinet and an Excel sheet only you can read, and a client who needs more cover is missed. CIPHER CRM puts every client, policy, renewal and claim on one screen, made for how Indian insurance advisors actually run.

  • 4.8/5
  • 192+ Indian businesses
  • Trusted since 2018
  • India-first
  • Works offline

CIPHER CRM is an ๐Ÿ‡ฎ๐Ÿ‡ณ India-first CRM for insurance advisors and brokers, built by ๐Ÿข CIPHER Craft Pvt. Ltd. (est. 2018).

๐Ÿ“ฉ It captures leads, โœ… tracks every policy and renewal date, reminds the advisor before each one, and keeps the client book with the firm, on one screen ๐Ÿ–ฅ๏ธ.

Used by 192+ businesses across India, โญ rated 4.8/5, ๐Ÿ’ฐ flat-priced, โšก live in 1-3 days.

Success stories

What Financial Services teams say about CIPHER CRM

The car showroom's insurance desk kept taking our motor renewals. Each renewal date has a reminder for whoever handles that client, so we call before the showroom does.
Revathi Sundaram
Revathi Sundaram Team Lead, RenewalsCoimbatore
Sound familiar?

Running your business on spreadsheets and WhatsApp?

See how CIPHER CRM solves this

A policy renews next week

A policy renews next week and you only find out when it has lapsed.

Renewal dates for hundreds of

Renewal dates for hundreds of policies live in one person's diary.

New leads from referrals go

New leads from referrals go cold because follow-ups depend on memory.

A client rings about a claim

A client rings about a claim and their policy details take ten minutes to find.

When an advisor leaves

When an advisor leaves, their client book leaves with them.

The difference

From the old way to the CIPHER way

Make the switch - Book a Free Demo

Insurance Advisors & Brokers enquiries scattered across notebooks, calls and WhatsApp

Every insurance advisors & brokers enquiry captured in one list with a named owner

Nobody is sure who was meant to manage leads and client follow-ups

A named owner and a due date on every insurance advisors & brokers follow-up

Quotes rebuilt by hand and sent hours late

Branded quotes from saved item rates in minutes

No single view of how you track policies and renewals

A progress board with deal values, and a live overdue flag on unpaid bills

Insurance Advisors & Brokers history walks out of the door when staff leave

Every deal, quote and note kept on the customer record

Definition

What is an Insurance Advisors & Brokers CRM?

An insurance advisor CRM is one place to grow and keep a book: it captures leads, tracks every policy, premium and renewal date, reminds the advisor before they lapse, and follows up, instead of a diary and a spreadsheet.

Who it's for

Insurance advisors, agents and brokers across India selling life, health and general insurance, from a solo LIC or private agent to a multi-advisor brokerage.

Core capabilities

CIPHER CRM has a purpose-built CRM for Insurance Advisors & Brokers (part of its Financial Services edition); trusted by 192+ Indian businesses, rated 4.8/5, with lead management, quotations, invoicing and reminders included in every plan.

Why a CRM

Why teams like yours need a CRM

See how CIPHER CRM solves this

Never lose a insurance advisors & brokers enquiry

Every enquiry from calls, online enquiry forms and walk-ins lands in one list, gets an owner, and gets followed up.

Follow up on time, every time

A reminder on each insurance advisors & brokers lead keeps it warm until they decide.

Quote and collect faster

Send branded quotes in minutes, turn a yes into an invoice, and see every overdue balance at a glance.

Finally track policies and renewals

One progress board shows exactly where every deal stands, with the value sitting in each stage.

Keep insurance advisors & brokers customers for life

The full customer history stays with the business, not with whoever leaves.

Features

Everything your team needs

Twelve things that cover insurance advisors & brokers work from the first enquiry to the collected payment.

Insurance Advisors & Brokers CRM features and capabilities

Lead capture

Website forms drop enquiries straight in; calls and walk-ins take seconds to add.

Sales pipeline

Move every deal through clear, visible stages.

Follow-up reminders

Never miss a follow-up, renewal, or callback.

Quotations

Build branded quotes from saved item rates and share a link to accept online.

Team chat per customer

Every lead, customer, project and bill gets its own team chat.

Payment tracking

Record full or partial payments, with a PDF receipt for each one.

Works offline

Keeps working on a weak signal and syncs the moment you are back online.

Customer portal

Customers sign in to see their quotes, invoices, balances and projects.

Customer database

Keep every customer and contact in one searchable place.

Checklists

Tick off each step on the record and see progress without opening it.

Roles and access

Control what each person can view, create, edit and delete.

Calendar

Every due date, reminder and document date on one month or week view.

192+ Businesses in 31 industries
4.8/5 Average rating
92 Tools included
1-3 Days to go live
In practice

A day in your business with CIPHER CRM

  • A renewal ahead

    • Trigger: A client's policy renews in seven days.

    • CIPHER CRM: A reminder set on the policy reaches the advisor a week out, so the advisor calls first.

    • Outcome: The renewal is done on time, and the client feels looked after.

  • A referral

    • Trigger: A happy client refers a friend on WhatsApp.

    • CIPHER CRM: The advisor logs the friend as a lead and gets a follow-up reminder.

    • Outcome: The friend is called while still keen, not weeks later.

  • A claim call

    • Trigger: A client rings about a claim.

    • CIPHER CRM: Their full policy history is one search away.

    • Outcome: You help in seconds, and the client trusts you more.

Questions, answered

Common questions

Question: 1

How does a CRM help Insurance Advisors & Brokers teams manage leads?

A CRM puts every insurance advisors & brokers enquiry from calls, online enquiry forms and walk-ins in one list, gives it a named owner, and reminds them to follow up, so nothing is missed and owners can track policies and renewals as it happens.


Every insurance advisors & brokers lead is tagged by source, so you know which channels actually bring you business.

Question: 2

Which CRM is best for Insurance Advisors & Brokers in India?

For most Insurance Advisors & Brokers businesses in India, CIPHER CRM is a strong fit. It is India-first, works in the browser on any phone or laptop, is flat-priced with no per-user fees, and goes live in 1-3 days. Compare options against your own workflow before deciding.


CIPHER CRM: India-first, works on any device, flat pricing, live in 1-3 days.

Question: 3

Does a CRM help Insurance Advisors & Brokers teams follow up faster?

Yes. A reminder on every insurance advisors & brokers enquiry means it is followed up on time, not when someone remembers. Each call is logged on the lead with its outcome, so the whole team can see who was contacted last and when.


Pick a lead source once and its starter checklist is added to every new insurance advisors & brokers enquiry from that source.

Question: 4

How do Insurance Advisors & Brokers teams track quotations and payments?

Your team builds branded quotations from saved insurance advisors & brokers item rates, shares each one as a link the customer can accept or decline online, turns a yes into an invoice, and records full or partial payments as they come in.


  • Quote in minutes, not hours
  • See which insurance advisors & brokers quotes were accepted or declined
  • Record payments against each invoice
  • A live overdue flag on anything unpaid past its due date

Question: 5

Can Insurance Advisors & Brokers teams message customers from the CRM?

Yes, in a few ways. One click on a lead or contact opens a call, an email or a WhatsApp chat. Customers on your portal get their own support thread with your team. And every insurance advisors & brokers follow-up is logged on the record with an owner and a date for the next one.


Nothing about a insurance advisors & brokers customer lives in a personal phone; the whole story sits on their record, where the next person can pick it up.

Question: 6

How much does an Insurance Advisors & Brokers CRM cost in India?

CIPHER CRM uses flat pricing with no per-user fees, so a insurance advisors & brokers team can add every user for one predictable cost. What you pay depends on your team size and whether you pay quarterly or yearly, so call +91 97122 00017 for a quote and a free demo.


Two plans, Flexi and Growth. Both include unlimited staff and unlimited clients.

4.8 Based on 192 reviews Reviews

What Financial Services teams say about CIPHER CRM

Every family we advise has a risk profile. It is a field on each client record in CIPHER CRM, so no RM has to dig through old emails to recall if they are cautious or aggressive.
Rupal Mankad
Rupal Mankad Principal, ManagementVadodara
A new SIP client means PAN, Aadhaar and a cancelled cheque. Each client's checklist shows what is still pending, so I never ask anyone for Aadhaar twice.
Nayana Shastry
Nayana Shastry Senior Executive, OperationsMysuru
Home loan files sit on one board, from login to sanction to disbursal, with the amounts added up at the top of each stage. When the bank's sales manager calls asking what is coming this month, I read it off the board instead of ringing each of my executives.
Gopal Khandelwal
Gopal Khandelwal Chief Executive, ManagementJaipur
Most of our centre meetings happen in villages with one bar of signal on a good day. Loan officers update each member's record from their phone's browser even there, and it all syncs when they reach the main road. By evening the branch can see the whole day's work.
Dhruba Kalita
Dhruba Kalita Area Manager, OperationsGuwahati
Every July the phone rang all day with clients wanting last year's ITR. Now they sign in to a portal with our firm's logo and find it themselves.
Aniruddha Paranjpe
Aniruddha Paranjpe Managing Partner, ManagementNagpur
Each SME that comes to us for a bank loan rating gets a project in CIPHER. The audited financials, the CMA data and the agency meeting are tasks under it, each with an owner and a due date. When the promoter calls, I see at once what is stuck.
Ipsita Mohapatra
Ipsita Mohapatra Senior Analyst, RatingsBhubaneswar
The numbers

Where we stand today

92

Tools included

465

Sub-industries

99.9%

Uptime

1-3

Days to go live

Compare

CIPHER CRM vs spreadsheets vs a generic CRM

CriteriaCIPHER CRMSpreadsheetGeneric CRM
Built for Insurance Advisors & Brokers Pipeline stages, fields and item rates set up for insurance advisors & brokers Whatever the last person set up Generic sales pipeline you configure yourself
Helps you handle enquiries and documentation Pipeline & reminders set up for it Manual, easy to forget Custom build or add-on
Lead capture Straight in from your online enquiry forms Copy-pasted by hand Manual or paid add-on
Follow-ups Reminders and logged follow-ups Memory & sticky notes Limited / extra cost
Conversation history On the customer record Personal phones Varies
Quotations & invoicing Built in, with GST and other taxes per line Word / Excel templates Add-on or none
Pricing model Flat, unlimited users Free but manual Per-user fees
Weak signal Works offline, syncs when back Paper only Varies
Onboarding speed Live in 1-3 days Immediate but chaotic Weeks to months
India-based support Hindi & English, included None Overseas / email only
Decision

Best CRM for Insurance Advisors & Brokers businesses in India

For most Insurance Advisors & Brokers businesses in India, CIPHER CRM is a strong fit. It is India-first, works on any device, is flat-priced, and goes live in 1-3 days. Evaluate options against your own workflow before deciding.

  • CIPHER CRM

    India-first, flat-priced, works on any device, and built for how Indian teams actually work, the best fit for most.

  • Generic global CRM

    Powerful, but built for overseas sales; rupee billing with GST is often an add-on and per-user pricing adds up.

  • Spreadsheets & WhatsApp

    Free and familiar, but leads slip, follow-ups are missed, and there is no single view of your pipeline or payments.

By the numbers

By the numbers

92

features included in every plan

ciphercrm.co

1-3 days

to go live with free migration

CIPHER onboarding

Methodology directional figures based on aggregated CIPHER CRM usage; actual results vary by team and workflow.

Connected

Works anywhere

On any phone

CIPHER CRM runs in the browser, so your insurance advisors & brokers team can add enquiries, update deals and raise quotes from a phone on site or on the road. It keeps working on a weak signal and syncs the moment the connection is back. Everything lands in the same pipeline the office sees, and your customers get a branded portal of their own.

Built in

  • Online enquiry forms
  • Customer portal
  • Share links for quotes and bills
  • Offline mode
  • Your own web address
Ready when you are

See CIPHER CRM in your workflow

Book a 20-minute demo, see it live, decide after.

No lock-in contract and no card needed - and 192+ Indian businesses already run on CIPHER CRM.

Switching

Moving your Insurance Advisors & Brokers data across

Switching is handled for you with free data migration - no spreadsheets to rebuild, no data left behind.

What we migrate

  • Contacts
  • Quotes
  • Enquiries
  • Payment history
Success story

How a business like yours grew with CIPHER CRM

  • The client

    An Ahmedabad insurance advisor with a few hundred policies, tracking renewals in a diary.

  • The challenge

    Renewals lapsed, referrals went cold, and policy details were slow to find.

  • The solution

    They moved to CIPHER CRM: every policy and renewal in one place, a reminder on each renewal date, and one searchable client record.

  • The result

    Far fewer lapsed renewals, referrals followed up on time, and clients who feel looked after.

Get started

How to set up CIPHER CRM in 4 steps

  1. Step: 1

    Import your insurance advisors & brokers contacts & enquiries

    We migrate your existing insurance advisors & brokers contacts, customers and open deals for free, so you rebuild nothing.

  2. Step: 2

    Set up your pipeline & item rates

    Your stages, fields and pricing are configured around how insurance advisors & brokers teams track policies and renewals.

  3. Step: 3

    Invite your team

    Add your whole team with no per-user fees, and set who sees what by job role.

  4. Step: 4

    Go live and start selling

    Most insurance advisors & brokers teams are live within 1-3 days, with hands-on onboarding from our India-based team.

Success stories

Loved by Financial Services businesses across India

The car showroom's insurance desk kept taking our motor renewals. Each renewal date has a reminder for whoever handles that client, so we call before the showroom does.
Revathi Sundaram
Revathi Sundaram Team Lead, RenewalsCoimbatore
Textile traders send their papers in bits and pieces. Each trader's record has a checklist for the month's sales bills, purchase bills and bank statement. My juniors tick items as they come in, and the count on each row shows who is still short before the return is due.
Jignesh Vasani
Jignesh Vasani Senior Consultant, AdvisorySurat
My dealers kept quarrelling over whose client a big trader was. In the CRM each dealer sees only their own clients, while I see the full book. That quarrel has not come up since.
Piyush Bakliwal
Piyush Bakliwal Chief Dealer, EquityIndore
We keep books for shops and clinics, and a few always pay late. The Overdue flag on their invoices tells me who gets my Friday call.
Ancy Varghese
Ancy Varghese Office Manager, AdminKochi
We file every director's DSC in the Documents tab on the company's record, along with the date it expires, and put a reminder on it for the executive who handles that client. We renew in good time, not on the night of an ROC filing.
Sravani Kondapalli
Sravani Kondapalli Senior Manager, SecretarialHyderabad
DSA partners bring us a good share of our personal loan leads, so in CIPHER each partner is set up as a lead source. When a partner rings about a borrower's file, anyone on my team can filter by that source and tell them where each case stands.
Pranav Kamath
Pranav Kamath COO, ManagementBengaluru
Students call about tuition fee remittance, parents ask about forex cards on WhatsApp, and some fill in the form on our site. Every enquiry goes on one lead list and gets an owner before the rate moves.
Simran Bajwa
Simran Bajwa Branch Head, SalesJalandhar
Pitches used to get discussed in one crowded WhatsApp group. The discussion now sits in the chat on each startup's record, so the deck stays with that deal.
Zubin Bharucha
Zubin Bharucha Associate, InvestmentsMumbai
A family often holds deposits in the husband's name, the wife's and a parent's. We file them all under one customer record in CIPHER, with each depositor and nominee saved as a separate contact. When a deposit matures, I know who to call and whose signature the form needs.
Sabiha Zaidi
Sabiha Zaidi Coordinator, Back OfficeDelhi

Insurance Advisors & Brokers CRM frequently asked questions

Still thinking it over?

Insurance Advisors & Brokers CRM - frequently asked questions

The things Indian business owners ask us most, answered straight.

99% uptime guaranteeISO 27001 certified company24/7 response supportGDPR approvedSSL encrypted 2024
What is the best CRM for Insurance Advisors & Brokers in India?

CIPHER CRM is a strong choice for Insurance Advisors & Brokers in India. It is India-first, with lead capture, a sales pipeline, follow-up reminders, quotations, invoicing and a customer portal in one place, flat-priced and live in 1-3 days. Compare it against your own workflow before you decide.

Which CRM works for Insurance Advisors & Brokers businesses?

A CRM that fits how Insurance Advisors & Brokers teams actually work, capturing enquiries from calls, online enquiry forms and walk-ins, reminding the team to follow up, and tracking quotes and payments in one place. CIPHER CRM is built this way for Indian businesses, with flat pricing and no per-user fees.

Does Insurance Advisors & Brokers CRM handle GST on invoices?

Yes. Every estimate and invoice can carry GST and any other tax on each line, with the customer's tax number printed on the document. Your team raises the bill, shares it as a link or PDF, and records payments against it without leaving the CRM.

How do Insurance Advisors & Brokers manage leads and follow-ups?

Every enquiry from calls, online enquiry forms and walk-ins lands in one list, gets assigned to a person, and carries a reminder for the next follow-up so nothing goes cold. Owners see each lead's stage on the progress board as it changes.

Is CIPHER CRM good for Insurance Advisors & Brokers businesses in India?

Yes. CIPHER CRM is used by 192+ businesses across India and suits teams like yours. It brings leads, follow-ups, quotations and payments into one India-first system, with flat pricing and go-live in 1-3 days. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.

How much does an Insurance Advisors & Brokers CRM cost in India?

CIPHER CRM uses flat pricing with no per-user fees, so a insurance advisors & brokers team can add every user for one predictable cost. What you pay depends on your team size and whether you pay quarterly or yearly. Call +91 97122 00017 for a quote and a free demo.

Can a Insurance Advisors & Brokers team WhatsApp a customer from CIPHER CRM?

Yes. One click on a lead or contact opens a WhatsApp chat, a call or an email. The insurance advisors & brokers team logs each follow-up on the record and gets reminded before the next one, so no reply is lost in a personal phone.

Can a Insurance Advisors & Brokers team use CIPHER CRM on a phone?

Yes. CIPHER CRM runs in the browser on any phone, tablet or laptop, so your insurance advisors & brokers team can add enquiries, update deals and raise quotes on site or on the road. It keeps working on a weak signal and syncs when the connection is back, and your customers get a branded portal of their own.

How long does CIPHER CRM take to set up for Insurance Advisors & Brokers?

Most insurance advisors & brokers teams go live within 1-3 days. Setup includes free migration of your existing records, a pipeline configured around how you track policies and renewals, and hands-on onboarding from our India-based team in Hindi and English.

Can I migrate my Insurance Advisors & Brokers data to CIPHER CRM?

Yes. Your existing insurance advisors & brokers contacts, customer history, past quotations and open deals are migrated for you at no extra cost, so nothing is rebuilt by hand and no enquiry is lost in the switch. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.

Is my Insurance Advisors & Brokers customer data secure?

Yes. Your insurance advisors & brokers records travel encrypted over HTTPS, sit behind access set by job role, with protection against password guessing, and are protected by regular backups on a platform built for 99.9% uptime. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.

Which CRM is best for a small Insurance Advisors & Brokers business?

For most small insurance advisors & brokers businesses in India, CIPHER CRM is a strong fit: flat-priced, works on any device, and live in 1-3 days with free setup. It is built to help you manage leads and client follow-ups without adding admin work.

Quick assessment

How CRM-ready is your business?

Questions: 1/3

How do you track enquiries today?

You'd see fast value from a CRM built for how you work.

Most teams like yours go live in 1-3 days.

See your solution
Before you decide

Choosing a CRM for Insurance Advisors & Brokers

The right CRM for Insurance Advisors & Brokers is the one that matches how your team already sells - how enquiries arrive, who owns the follow-up, and how quotes turn into payments. Everything below is covered in depth on our guides.

Free resources

Free tools for Insurance Advisors & Brokers teams

  • CRM ROI Calculator

    See how many hours your team could save each week.

    • Calculate time & cost savings
    • See your potential ROI
    • Instant results
    Calculate my ROI
  • CRM Readiness Quiz

    Five quick questions to see if you're ready for a CRM.

    • 5 quick questions
    • Find gaps & opportunities
    • Personalized readiness score
    Take the quiz
  • CRM Buyer's Checklist

    The key questions to ask any CRM vendor before you buy.

    • Vendor evaluation checklist
    • Compare with confidence
    • Make the right choice
    Request the checklist
Onboarding slots are limited each month

Ready to grow your business?

Every day without a system is more leads lost. Book a free demo today. +91 97122 00017

Onboarding slots are limited each month, so book a demo this week to secure your setup.

Related

More Financial Services CRM solutions

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