Turn enquiries into loyal guests.
Event catering enquiries, menus to quote, and dates to lock. CIPHER CRM keeps every enquiry, quote and booking on one screen, made for how an Indian catering and food-service company really works.
CIPHER CRM is an India-first CRM for catering and food-service companies, built by CIPHER Craft Pvt. Ltd. (Rajkot, est. 2018). It captures event enquiries, builds menu quotes, tracks bookings, and keeps every follow-up dated, on one screen. Used by 192+ businesses across India, rated 4.8/5, flat-priced, live in 1-3 days.
“Every catering & food service companies enquiry now lands in one place. We stopped losing leads to slow follow-up.”
An event enquiry comes in and the menu quote is slow.
Bookings and dates are tracked on paper.
Follow-ups slip and the client books another caterer.
Repeat corporate clients are not followed up.
The owner cannot see which events are booked or pending.
Catering & Food Service Companies enquiries scattered across notebooks, calls and WhatsApp
Every catering & food service companies enquiry captured in one inbox and auto-assigned to an owner
Nobody is sure who was meant to manage bookings and guest enquiries
A named owner and a due date on every catering & food service companies follow-up
Quotes rebuilt by hand and sent hours late
Branded, GST-ready quotes from saved rate cards in minutes
No single view of how you track repeat stays and follow-ups
Live pipeline, payments and balance-due on one dashboard
Catering & Food Service Companies history walks out of the door when staff leave
Every deal, quote and note kept on the customer record
A catering CRM is one place to win events: it captures catering enquiries, builds menu and per-plate quotes, tracks each booking and date, and follows up, instead of a notebook and WhatsApp.
Catering and food-service companies across India serving weddings, corporate events and functions.
Lead capture from calls, web forms and walk-ins; a sales pipeline that fits how you work; automated follow-ups and reminders; quotations and INR and GST-ready invoicing; payment tracking; a mobile app; and live owner dashboards.
CIPHER CRM has a purpose-built CRM for Catering & Food Service Companies (part of its Hospitality edition); trusted by 192+ Indian businesses, rated 4.8/5, GST billing + follow-up reminders + a field app included in every plan.
Every enquiry from calls, web forms and walk-ins lands in one inbox, gets an owner, and gets followed up.
Automated reminders keep every catering & food service companies lead warm until they decide.
Send branded, GST-ready quotes in minutes and chase balance payments automatically.
One dashboard shows exactly where every deal stands and what each person is working on today.
The full customer history stays with the business, not with whoever leaves.
Collect enquiries from calls, web forms and walk-ins automatically.
Move every deal through clear, visible stages.
Never miss a follow-up, renewal, or callback.
Build and send branded quotes from saved rate cards.
Log every conversation against the record today; WhatsApp messaging joins in the next release.
Record payments and chase balance dues automatically.
Run the full CRM from the Android app in the field.
See leads, revenue, and team performance live.
Keep every customer and contact in one searchable place.
Automate repetitive follow-ups and status updates.
Control what each user and branch can see and do.
SMS, email and website forms feed one inbox.
192+
businesses on CIPHER CRM
CIPHER Craft, 20264.8/5
average rating
192 reviews1-3 days
average go-live
CIPHER onboarding31
industries served
ciphercrm.coTrigger: A client asks for a per-plate quote for a wedding.
CIPHER CRM: It is captured and a menu quote goes out promptly.
Outcome: The client books before trying another caterer.
Trigger: An event is confirmed for a date.
CIPHER CRM: The booking and date are tracked with the menu.
Outcome: Nothing clashes and the event runs smoothly.
Trigger: A corporate client has another event coming.
CIPHER CRM: The CRM prompts a follow-up with their history.
Outcome: The repeat event comes to you first.
A CRM captures every catering & food service companies enquiry from calls, web forms and walk-ins into one inbox, assigns it to a named owner, and reminds them to follow up, so nothing is missed and owners can track repeat stays and follow-ups in real time.
Every catering & food service companies lead is tagged by source, so you know which channels actually bring you business.
For most Catering & Food Service Companies businesses in India, CIPHER CRM is a strong fit. It is India-first, mobile-first, flat-priced with no per-user fees, and live in 1-3 days. Compare options against your own workflow before deciding.
| Option | Notes |
|---|---|
| CIPHER CRM | India-first, mobile-first, flat pricing, live in 1-3 days. |
Yes. Automated reminders mean every catering & food service companies enquiry is followed up on time, not when someone remembers. Teams respond noticeably faster and far fewer enquiries go cold while waiting on a callback.
Set the follow-up sequence for catering & food service companies leads once, and the CRM runs it for every new enquiry.
Your team builds branded, GST-ready quotations from saved catering & food service companies rate cards, sends them by email or SMS, and tracks each one until it is accepted, then records payments and chases outstanding balances automatically.
WhatsApp Business messaging is on the next-phase roadmap. Today catering & food service companies teams log every customer conversation against the record, put an owner and a date on the next follow-up, and send SMS and email from the CRM.
Nothing about a catering & food service companies customer lives in a personal phone; the whole story sits on their record, ready for the day WhatsApp messaging goes live.
CIPHER CRM uses flat pricing with no per-user fees, so a catering & food service companies team can add every user for one predictable cost. What you pay depends on your team size and the modules you enable, so call +91 97122 00017 for a quote and a free demo.
Two plans, Flexi and Growth. Both include unlimited staff and unlimited clients.
“Every catering & food service companies enquiry now lands in one place. We stopped losing leads to slow follow-up.”
“Quoting from saved rate cards is the real win. We reply before the competition has opened their inbox.”
“The mobile app keeps our field team in sync, and balance-due reminders improved collections.”
“Setup took under a week with free migration, and we can finally track repeat stays and follow-ups without chasing anyone.”
| Criteria | CIPHER CRM | Generic CRM | Spreadsheet |
|---|---|---|---|
| Built for Catering & Food Service Companies | Pipeline, fields and rate cards preset for catering & food service companies | Generic sales pipeline you configure yourself | Whatever the last person set up |
| Helps you handle banquet and event leads | Pipeline & reminders set up for it | Custom build or add-on | Manual, easy to forget |
| Lead capture | Auto from web forms & calls | Manual or paid add-on | Copy-pasted by hand |
| Follow-up automation | Built-in reminders & sequences | Limited / extra cost | Memory & sticky notes |
| Conversation history | On the customer record | Varies | Personal phones |
| Quotations & invoicing | INR + GST-ready, built in | Add-on or none | Word / Excel templates |
| Pricing model | Flat, unlimited users | Per-user fees | Free but manual |
| Mobile app | Mobile app included | Varies / paid | No |
| Onboarding speed | Live in 1-3 days | Weeks to months | Immediate but chaotic |
| India-based support | Hindi & English, included | Overseas / ticket-only | None |
For most Catering & Food Service Companies businesses in India, CIPHER CRM is a strong fit. It is India-first, mobile-first, flat-priced, and live in 1-3 days. Evaluate options against your own workflow before deciding.
Methodology: directional figures based on aggregated CIPHER CRM usage; actual results vary by team and workflow.
The Android field app lets your catering & food service companies team capture enquiries, update deals and raise quotes on site or on the road, and it keeps working on a weak signal. Everything lands in the same pipeline the office sees, and your customers get a client mobile app of their own.
Book a 20-minute demo, see it live, decide after.
Tell us about your business and our specialist, who has worked with 192+ similar teams, will tailor a live demo.
Tell us about your business in two minutes.
Within a few working hours, not days.
See CIPHER CRM running your exact workflow.
✓ No lock-in contract and no card needed - and 192+ Indian businesses already run on CIPHER CRM.
Your existing Catering & Food Service Companies records - contacts, enquiries, quotes and payment history - are migrated for you, free. Most teams are live in 1-3 days without rebuilding a single spreadsheet. Your data stays encrypted and access-controlled.
A catering company serving weddings and corporate events, tracking bookings on paper.
Menu quotes were slow, dates clashed, and repeat clients went unfollowed.
They moved to CIPHER CRM: enquiries in one inbox, menu quotes, and bookings tracked by date.
Faster quotes, no clashing dates, and more repeat events.
We migrate your existing catering & food service companies contacts, customers and open deals for free, so you rebuild nothing.
Your stages, fields and pricing are configured around how catering & food service companies teams track repeat stays and follow-ups.
Add your whole team with no per-user fees, and set who sees what with role-based access.
Most catering & food service companies teams are live within 1-3 days, with hands-on onboarding from our India-based team.
“Every catering & food service companies enquiry now lands in one place. We stopped losing leads to slow follow-up.”
“Quoting from saved rate cards is the real win. We reply before the competition has opened their inbox.”
“The mobile app keeps our field team in sync, and balance-due reminders improved collections.”
“Setup took under a week with free migration, and we can finally track repeat stays and follow-ups without chasing anyone.”
“Automated follow-ups mean no enquiry goes cold. Our conversion has clearly improved.”
“We run multiple branches on one account now, and owners see performance from anywhere.”
“Hindi and English support meant our whole team was comfortable from day one.”
“Customer history stays with the business now, not with whoever leaves. Onboarding new staff is painless.”
CIPHER CRM is a strong choice for Catering & Food Service Companies in India. It is India-first and mobile-first, with lead capture, a sales pipeline, follow-up reminders, GST-ready billing and a field app in one place, flat-priced and live in 1-3 days. Compare it against your own workflow before you decide.
A CRM that fits how Catering & Food Service Companies teams actually work, capturing enquiries from calls, web forms and walk-ins, reminding the team to follow up, and tracking quotes and payments in one place. CIPHER CRM is built this way for Indian businesses, with flat pricing and no per-user fees.
GST-ready invoicing in INR is built into CIPHER CRM today, so your team raises compliant bills without leaving the CRM. WhatsApp Business messaging is planned for the next release phase; until it lands, conversations are logged on the customer record and SMS covers instant updates.
Every enquiry from calls, web forms and walk-ins lands in one inbox, gets assigned to a person, and triggers automatic follow-up reminders so nothing goes cold. Owners see each lead's stage in real time. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.
Yes. CIPHER CRM is used by 192+ businesses across India and suits teams like yours. It brings leads, follow-ups, quotations and payments into one India-first system, with flat pricing and go-live in 1-3 days. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.
CIPHER CRM uses flat pricing with no per-user fees, so a catering & food service companies team can add every user for one predictable cost. What you pay depends on your team size and the modules you switch on. Call +91 97122 00017 for a quote and a free demo.
WhatsApp Business messaging arrives in the next release phase. Right now a catering & food service companies team logs each conversation on the customer record, gets reminded before every follow-up, and sends SMS from the CRM, so no reply is lost in a personal phone.
Yes. The Android field app lets your catering & food service companies team capture enquiries, update deals and raise quotes on site or on the road, even on a weak signal, and your customers get a client mobile app of their own. Everything lands in the same pipeline the office sees.
Most catering & food service companies teams go live within 1-3 days. Setup includes free migration of your existing records, a pipeline configured around how you track repeat stays and follow-ups, and hands-on onboarding from our India-based team in Hindi and English.
Yes. Your existing catering & food service companies contacts, customer history, past quotations and open deals are migrated for you at no extra cost, so nothing is rebuilt by hand and no enquiry is lost in the switch. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.
Yes. Your catering & food service companies records travel encrypted over HTTPS, sit behind role-based access with auto-logout on idle screens, and are protected by regular backups on a platform built for 99.9% uptime. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.
For most small catering & food service companies businesses in India, CIPHER CRM is a strong fit: flat-priced, mobile-first, and live in 1-3 days with free setup. It is built to help you manage bookings and guest enquiries without adding admin work.
How do you track enquiries today?
How often do follow-ups slip through?
How big is your team?
You'd see fast value from a CRM built for how you work. Most teams like yours go live in 1-3 days.
See your solution →The right CRM for Catering & Food Service Companies is the one that matches how your team already sells - how enquiries arrive, who owns the follow-up, and how quotes turn into payments. Everything below is covered in depth on our guides.
The key questions to ask any CRM vendor before you buy.
Request the checklist →⏳ Onboarding slots are limited each month, so book a demo this week to secure your setup.
Every day without a system is more leads lost. Book a free demo today. ☎ +91 97122 00017
Comparing across the industry? See the best CRM for hospitality in India guide, or jump to the CRM for hotels resorts in India if that is closer to your line of work.
Also searched as: CRM for catering food service, CRM for catering food service in India, catering food service CRM, CRM software for catering food service in India, best CRM for catering food service in India, catering food service CRM software, catering food service lead management.
Strip the label away and what this team actually runs on is a CRM with lead enquiry management joined to a CRM with follow up reminders.
Features this team uses most: lead enquiry management software · follow up reminders software · invoice billing software · estimates quotations software · payment collection software
← All hospitality crm solutions crm by industry crm features