Every donor remembered, every cause funded.
An impact investor wants a pitch, a buyer asks about your handmade goods, and past customers and donors were never followed up. CIPHER CRM keeps every donor, buyer, funder and follow-up on one screen, made for how an Indian social enterprise really works.
CIPHER CRM is a purpose-built CRM for social enterprises and impact companies, part of its Nonprofit edition from CIPHER Craft Pvt. Ltd. (Rajkot, est. 2018). It captures donor, buyer and funder enquiries, tracks orders and donations, sends receipts and chases every follow-up, and re-engages past customers and backers, on one screen. Used by 192+ businesses across India, rated 4.8/5, with GST billing and a mobile app in every plan, and live in 1-3 days.
“Every social enterprise & impact companies enquiry now lands in one place. We stopped losing leads to slow follow-up.”
192+
businesses on CIPHER CRM
CIPHER Craft, 20264.8/5
average rating
192 reviews1-3 days
average go-live
CIPHER onboarding31
industries served
ciphercrm.co“Every social enterprise & impact companies enquiry now lands in one place. We stopped losing leads to slow follow-up.”
“Quoting from saved rate cards is the real win. We reply before the competition has opened their inbox.”
“The mobile app keeps our field team in sync, and balance-due reminders improved collections.”
“Setup took under a week with free migration, and we can finally track campaigns and follow-ups without chasing anyone.”
Book a 20-minute demo, see it live, decide after.
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✓ No lock-in contract and no card needed - and 192+ Indian businesses already run on CIPHER CRM.
“Every social enterprise & impact companies enquiry now lands in one place. We stopped losing leads to slow follow-up.”
“Quoting from saved rate cards is the real win. We reply before the competition has opened their inbox.”
“The mobile app keeps our field team in sync, and balance-due reminders improved collections.”
“Setup took under a week with free migration, and we can finally track campaigns and follow-ups without chasing anyone.”
“Automated follow-ups mean no enquiry goes cold. Our conversion has clearly improved.”
“We run multiple branches on one account now, and owners see performance from anywhere.”
“Hindi and English support meant our whole team was comfortable from day one.”
“Customer history stays with the business now, not with whoever leaves. Onboarding new staff is painless.”
CIPHER CRM is a strong choice for Social Enterprise & Impact Companies in India. It is India-first and mobile-first, with lead capture, a sales pipeline, follow-up reminders, GST-ready billing and a field app in one place, flat-priced and live in 1-3 days. Compare it against your own workflow before you decide.
A CRM that fits how Social Enterprise & Impact Companies teams actually work, capturing enquiries from calls, web forms and walk-ins, reminding the team to follow up, and tracking quotes and payments in one place. CIPHER CRM is built this way for Indian businesses, with flat pricing and no per-user fees.
GST-ready invoicing in INR is built into CIPHER CRM today, so your team raises compliant bills without leaving the CRM. WhatsApp Business messaging is planned for the next release phase; until it lands, conversations are logged on the customer record and SMS covers instant updates.
Every enquiry from calls, web forms and walk-ins lands in one inbox, gets assigned to a person, and triggers automatic follow-up reminders so nothing goes cold. Owners see each lead's stage in real time. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.
Yes. CIPHER CRM is used by 192+ businesses across India and suits teams like yours. It brings leads, follow-ups, quotations and payments into one India-first system, with flat pricing and go-live in 1-3 days. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.
CIPHER CRM uses flat pricing with no per-user fees, so a social enterprise & impact companies team can add every user for one predictable cost. What you pay depends on your team size and the modules you switch on. Call +91 97122 00017 for a quote and a free demo.
WhatsApp Business messaging arrives in the next release phase. Right now a social enterprise & impact companies team logs each conversation on the customer record, gets reminded before every follow-up, and sends SMS from the CRM, so no reply is lost in a personal phone.
Yes. The Android field app lets your social enterprise & impact companies team capture enquiries, update deals and raise quotes on site or on the road, even on a weak signal, and your customers get a client mobile app of their own. Everything lands in the same pipeline the office sees.
Most social enterprise & impact companies teams go live within 1-3 days. Setup includes free migration of your existing records, a pipeline configured around how you track campaigns and follow-ups, and hands-on onboarding from our India-based team in Hindi and English.
Yes. Your existing social enterprise & impact companies contacts, customer history, past quotations and open deals are migrated for you at no extra cost, so nothing is rebuilt by hand and no enquiry is lost in the switch. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.
Yes. Your social enterprise & impact companies records travel encrypted over HTTPS, sit behind role-based access with auto-logout on idle screens, and are protected by regular backups on a platform built for 99.9% uptime. 192+ businesses across India run CIPHER CRM across 31 industries, with a 4.8/5 average rating.
For most small social enterprise & impact companies businesses in India, CIPHER CRM is a strong fit: flat-priced, mobile-first, and live in 1-3 days with free setup. It is built to help you manage donors and volunteers without adding admin work.
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Still mapping the field? The best CRM for nonprofit in India roundup ranks every trade here, and the CRM for ngos charitable trusts in India sits nearest to this one.
Also searched as: CRM for social enterprises, CRM for social enterprises in India, social enterprises CRM, CRM software for social enterprises in India, best CRM for social enterprises in India, social enterprises CRM software, social enterprises lead management.
Strip the label away and what this team actually runs on is a CRM with lead enquiry management joined to a CRM with follow up reminders.
Features this team uses most: lead enquiry management software · follow up reminders software · invoice billing software · estimates quotations software · payment collection software
Running your business on spreadsheets and WhatsApp?
Customer orders and donor gifts are tracked in the same messy list, so neither is followed up well.
An impact investor or grant conversation drags on in email with no clear stage.
Repeat buyers of your products are not brought back for the next order.
Donors who also buy are not recognised as the double supporters they are.
A founder holds every buyer and funder contact, so growth stalls when they are busy.